Best Project Management in Charlotte NC

Luis & Jonathan came to our house to assess the work required to install our large chandelier in our living room with 18ft ceilings. They were cordial and worked well with each other as a team. Luis and Pepe returned for the installation appt. They arrived several hours after the quoted timeframe (likely due to taking care on other jobs), but they were very professional. I appreciated how careful they were with the furniture and floors of my home. They were extremely polite. They were thoughtful and strategic about their approach from setup to installation to clean up. It was a large ladder with tight space and very high ceilings so they took their time and did not rush through the installation. The light fixture looks fantastic and Luis and Pepe did a phenomenal job!

Prompt service, clearly explained the necessary work and cost. Work was done on time, professionally. I would recommended this company.

Hogging up the parking lot with all the work trucks.

Using DOC Electric's residential service was a terrific experience. From the excellent customer service to the timely response and courteous technicians...overall a great experience. The work was completed as quoted and the final outcome was as expected. I would use this company for any of my electrical needs at my home.

Justin S. Charlotte, NC

Heath installed us a New Entry Door and Storm Door Today He was very Professional, Knowledgable He knocked both of them out in no time. Cant wait for them to do my next project...

I would steer clear of this company at all costs. While we did not hire ARC directly, we had the unfortunate pleasure of them performing work in our home through our contractor. We had several issues with them refusing to come back to our home to finish the work on our kitchen remodel. We were advised they did not want to come back until countertops were installed, despite it being easier to finish the work with the cabinets open. Our countertop installer pointed out that one of our outlets may not be installed per code, but unfortunately this was after custom backsplash was installed, again because ARC refused to come back before hand. Wiring was left dangling in our crawl space. Installers destroyed our garage trim bringing a conduit through the wall and brought it to nobody's attention. On top of all of this one of their workers was using derogatory language in the presence of mixed company, simply because his amateur work was pointed out, which he refused to fix on the spot. When ARC was told the worker was not allowed back at our home, the response was that they had had complaints about the worker's professionalism in the past. So that gives you some insight about their customer service. Despite our dissatisfaction, I had previously refrained from posting a review until the most recent issue. Come to find out, ARC never had the electrical final inspection completed before collecting their money from our contractor. Rather, they scheduled the inspection and then cancelled it, despite having been paid in full. Six months later it was discovered that they never had the work inspected and now we cannot have our project's final inspection completed. The company is completely unprofessional, overpriced, and amateur at best. Please do not be fooled by their Christian Values marketing ploy because it is just that, a ploy. ARC could not care less about doing the right thing or the customer.

A shout out to Gene who helped me this wknd. He helped me over the phone to very quickly troubleshoot and confirm that we were not having an HVAC problem but had partial power coming into the house, and he directed me to call our power company immediately. I would've called the electric company on my list of vendors from our home builders. I was home alone at night trying to comfort a cranky toddler, and Gene got me on track to make the right phone call. He even called me back a few hours later to to double check that we were taken care of.