Best Preventative Maintenance Repair in Charlotte NC

David was absolutely amazing, helped us with our electric is one of the best employees you have. We are definitely coming to mister sparky anytime we need electric problems solved

I had a Tesla Wall Charger installed. Dusty Rhodes came out to do a quick inspection, called a nearby supplier to find a few tough to find parts unique to my circuit breaker, then came back out and did the job quickly and professionally. He was very accommodating and straightforward. He came in under his original estimation (and under similar costs to do the install posted in other reviews). I found him to be honest and professional, and based on that I'd highly recommend him and Bates Electric. I did get dropped once when I called for initial service (reference to another review I saw here), but they were friendly when I called back and gave me a quick estimate and scheduled my appointment.

The guy was extremely rude.

Great Company to work for

Going to get a hold house generator,so when the power is out, we will not be.

Great place to work, good Christian values!!

Very disappointed with Bates Electric. I already moreless chose an electrician for a job, but wanted to do my final checks before moving forward. To be fair, the scheduler seems to be my main concern with lack of empathy from management. The actual electrician team seem extremely experienced.

The scheduler was not knowledgeable nor clear with what they said. I described my situation clearly and suggested I needed a meter back put in and a panel and I was asking for ball park prices for the service. She responded with $1800 for just the panel plus ~$150 for permits. Which I was just wanting to get a panel of service and this is what I asked about. I scheduled a visit for $250 since the next best price was ~$3k.

Well I get a quote back and its almost $4k, I called and said this is no where close to the number on the phone. Ballparks are ballparks, but over double didn't make sense. Well speaking to the team and manager I was told the scheduler said the panel was $1.8k for just that material. That didn't include any other materials or the service. They went back to listen to my call and I ask for a ball park and she clearly said just the panel, but given the context seemed on par for what we were talking about. The manager was sympathetic suggesting clearly the scheduler didn't answer my question rather just said something else. But, the manager suggested this was my fault for not catching her redirecting my question. Also she no longer works there, so makes me think this isn't the only time.

As I mentioned company seems knowledgeable, but assume the scheduler will provide false info. I felt very bait and switch with the situation and out $250 for nothing. I understand companies can't always come out for free, but providing misleading numbers is part of the reason they have so many quotes in the first place. Even with a knowledgeable group I would rather do business with a team that doesn't feel like a 1 way street.

Caulking floating shelf repair

Still waiting for them to call me back. Really need to fix their phone mailbox service and just pay for the assistance to make sure human to human contact happens. Simple things.