Best Plumbing Emergency in Charlotte NC

What started out as an imperfect relationship - Roby when above and beyond to get it right.

The staff at Roby Electric did not rest until we were completely satisfied with the work.

Excellent job

The bad: I needed one outside flood light replaced and one bathroom exhaust fan /light combo replaced. I already had the replacement fixtures on hand. Both of these things I could have done myself but to save myself the time I decided to pay someone for the convenience. Both jobs were super simple and when I booked the appointment online it gave an estimate for each job of $69. It in no way explained that $69 was merely the dispatch fee. For an hour of work they quoted me a price over $1,000. I said absolutely not and did not go through with the service. After the technician left I installed the flood light myself and since I still didn't want to deal with the exhaust fan, I called another company that had done good work for me in the past. They quoted me $225 to replace the exhaust fan. Michael and sons prices are nowhere near competitive or reasonable.The good: I was able to easily book an appointment online and receive service the very next day. Also Carlos, the person dispatched to my home waved the dispatch fee when he realized there was a misunderstanding on the estimates given online. He was very nice.

Brian came out to our home today to service our HVAC system. He was in time , super professional and very informative. We also had Jose come and fix an electrical problem and he was amazing! What a talented and very professional young man! This was a great experience and I would recommend IRV and especially Brian for your HVAC service , and Jose for your electrical needs ! 11/3/2010 update ! James came out to my personal home and fixed a plumbing issue . He was kind , courteous and very prompt. Would totally recommend their plumbing side as well!

Heath was remarkable. He listens attentively. He follows all protocols. Respectful. Great job. Thank you.

Annual Maintenance of the HVAC System