Best Lines Clean in Charlotte NC

Kh came out did a great Job and made sure I was comfortable with him and the job. Great young man

We hired Progressive to fix a gas leak and install a new electric water heater with an expansion tank in our crawl space. Brandon worked alone and did both jobs in about 4 hours (despite having a migraine). Unfortunately, when the gas co turned on the gas the leak was worse than before. The gas co tech said that an air pressure test should be done whenever a gas line repair is made. Brandon had not tested the gas line and when notified of the leak offered to repair it but said that an air pressure test would be an additional cost. We decided to have him complete the repair and we would pay the gas co to test the line. When Brandon arrived he said he would do the air test at no extra charge. So after 6 days the gas line was finally fixed. Overall we're satisfied but wish the test had been done after the initial repair, avoiding delays and a few anxious days of waiting and deciding what to do next. We are grateful to Brandon for upgrading the water heater to the brand we wanted at no extra charge and for doing a great job installing it by himself. However, it's unlikely we would use Progressive again because there were several communication issues between us and the office and between Brandon and the office.