Best Family Plumbing in Charlotte NC

Had appointment on the 25th of May just to do a summer service. My unit is about 10 years old but still working, today my husband heard a loud boom coming for our unit out side. Now it is not working outside its running inside but nothing from the unit outside, so it's doing nothing. I called to have them come out and the earliest they can come is Wednesday because it has to be the same tech. Oh and I forgot to mention I paid 189.00 for their home care program where I am a priority customer. But the earliest is Wednesday. I know my unit is getting old but I didn't have any problems until I had it services for summer. Do you think they do something to make it quit, so that they will have to sale you a new unit? Oh but luckily I a priority customer so I get 10% off a new unit.Ain't life grand!

Thorough cleaning and inspection of our HVAC systems. Alex did a great job. He was the same technician who did a clean and check of our heating systems last fall and we appreciated his service and helpful demeanor.