Best Design Assist in Charlotte NC

Mr Crawford is a true professional. He called to give us an estimated arrival time and was perfectly on time. He then listened to our issues, assessed the problem, told us how he would fix it, and fixed it in very little time. After we paid (i.e. not on the clock) he stayed to listen to any questions / concerns we had. Without question we will work with Bates Electric and ask for Mr. Crawford again.

I have developed a great working relationship with Banks EC over the last year. They have provided timely service and have been very responsive to issue at our facility. The staff that I worked with have provided excellent customer service while adhering to our COVID protocols to ensure safety of our clientele. I would recommend Banks ED for any of your electrical related issues.

Had a sudden loss of AC after another contractor performed annual mtce. They (CinC) said was lack of adequate attic insulation & other misc. reasons. After 2 months of back & forth, we called Adams. Jim (Adams) determined our problem was not any that CinC stated. Eddie (Adams) came out & determined the cause immediately! Corrected & had AC in 10 minutes! Subsequently contracted Adams to do duct overhaul. Juan & team did the job in short order & fixed an upstairs cooling issue we had for years. From start to finish - Adams performed exceptionally! Highly recommend - great job folks!

So thankful for this company! Very kind and knowledgeable in fixing our issue. Very blessed by them as they caught the issue before it became a fire! Thank you all so much!

Sucked.

Excellent, they came out in a timely manner and did the job at a reasonable price.

My entire house lost electricity due to a main panel issue on a Saturday morning. I called Bates and they had Stephan Wilson out in about an hour. He was able to restore our power and save our weekend! He did a great job!

Fantastic work. Very professional, knowledgeable guys. I would highly recommend these guys for any electrical project. Very impressed!!!!!