Best Building Maintenance Services in Seattle WA

I had Keithly upgrade my home's electrical panel to 200 amps. I got estimates for this project from two other companies, and Keithly's bid was comparable to the lower of the other two. The Residential Project Manager at Keithly was really responsive to my questions and was easy to communicate with via email, which I appreciate. They were able to do the panel upgrade within approximately three weeks of me deciding to move forward with the project. The electrician and apprentice who actually did the panel upgrade showed up on time, were pleasant to interact with, explained everything that they needed to do, answered all my questions, and completed their work on schedule. There were no issues at all during the inspection process, and I haven't had any issues with my home's electrical system. I recently had a heat pump installed, and the electrician (not from Keithly) who was part of that installation team remarked that installation of both the meter and the panel (both done by Keithly) had been done especially well, and that he encounters a lot of panel/meter upgrades that have been done poorly. So, I had a great experience with Keithly, and it was nice to have someone knowledgeable confirm that they did really quality work. I would definitely recommend Keithly to someone who needs to upgrade their home's electrical panel.

Excellent service

Requested a quote to do a furnace replacement and add air conditioning. The second person we talked with said they would call even if the owner did not want to do the work. Clerk lady said owner would offer some alternative people to bid the job if they passed on it. Week plus later no response or call back as promised. Don't waste your time with this company.

With out-of-town guests staying with us over Thanksgiving, we were already overloading our circuits a couple of days ahead of time, and were nervous that our dinner preparations for 10 guests on Thanksgiving Day might wreak total havoc on the electrical system. Ed answered the phone when I called, and while he was booked up with installation work prior to Thanksgiving, he did carve out time to come out to our house that same day to make sure we weren't going to burn our house down, and to give us tips about how to put less pressure on different points throughout the system. Ed was knowledgeable, thorough, friendly, and ultimately reassuring. We now know more about our home's aging electrical system, and are confident that we can have a safe Thanksgiving gathering here. We will definitely call him again when the need arises.

Perfect Service

Unethical and deceitful. On two occasions West Seattle Electric sent a trainee (who must be supervised by a licensed electrician) to my house by himself to perform electrical work. On the 2nd occasion a Seattle electrical inspector made an unannounced visit to my home. West Seattle Electric's trainee lied to the inspector - claiming his supervisor had been at the house and just left to go get supplies. In truth, up to that point the required supervisor had never been to my home. On this occasion West Seattle Electric/the trainee was written up by the Seattle code department.

My electrical issue remains unresolved and West Seattle Electric has now attempted to bill me for this fraudulent work.

Hire anyone else

So in spite of the fact that OHM electric overcharged for invoices the last time we hired them and we finally had to call to get them to straightened out the matter before paying, against my better judgement I hired Ohm again. I will say Alfred is a fairly competent electrician but Ian the guy who books the appointments and does the billing proved to be an absolutely nightmare, who can not be trusted with the truth. Please note that fact in that any response to this review by Ian will certainly be a misrepresentation .

So I scheduled the service at my address on line through their web site and then by calling. Both times I gave him my address and confirmed it. Then the night before they were suppose to come, all of a sudden he sends a text to my son, cancelling the appointment, because he alleges that we did not confirm the address for yet again, a third time,!

Apparently Ian sent an email which I did not notice wanting a third confirmation He triumphantly cancelled the appointment, even though he could have just taken the time to text or call to confirm the address if he still had doubts. Well we took off that morning to await them at the project and suddenly we got noticed that they was not going to show up. I feel like charging him for my time,

When I complained about his sudden cancellation, he told me I was unprofessional! Now that is an oxymoron if anything not only because all the unprofessional behavior was on the part of Ian whose tone was increasingly arrogant but the fact that he was the professional doing the business, and I was simply a customer who had given him all the contact info he needed if he had any questions,

So after unprofessionally cancelling the service on a whim, I decided never ever to use this company again, a fact I conveyed to them in no uncertain terms. There are in fact lots of other professional electricians that show up on time and don't try to shift the blame on to the customer after mistakes of their own making!