Best Home Plumbing And Heating in San Diego CA

My husband and I are an elderly couple and our air conditioner broke during the latest heat wave. I called Ideal because they had installed the unit many years ago. I was at first told that due to the heat, we could not be scheduled for a service call for a week but was offered the chance to move up if a cancelation occurred. The next day I got a call offering an appointment for the following day, which I happily accepted. Rene' was the service tech that arrived. He was WONDERFUL! He spent about 30 minutes checking and explaining to us what he found and attempting to fix the problem. Unfortunately, he was unable to repair the unit and we need a replacement but it was not for lack of trying on Rene's part. Kudos to his hard work. It's cooler now while we wait for our new air conditioner installation, but Ideal has gone above and beyond during this difficult time.

Miguel did a fantastic job, replacing 6 foot section of cast iron pipe (which had a crack in it). He was very professional and calmly did his work even though my irate aggressive neighbor was making inappropriate comments to him.