Description
Since 2006, we have provided San Diego County with dependable HVAC, plumbing and electrical services. Our family-owned company's mission is to offer professional plumbing, HVAC and electrical repair solutions back by unparalleled service. We work with both commercial and residential customers as long as the commercial equipment is 5 tons or less. Our technicians are factory-trained, licensed, and insured. We install, upgrade, retrofit, and repair HVAC systems as well as specialize in vintage and historic San Diego homes. We are southern California's leading contractor of Mitsubishi Ductless Mini Split Air Conditioning Systems and provide heating and AC service for products from all trusted brands. Call us today!
SERVICES
A/C system maintenance, Heating system maintenance, HVAC system maintenance, Install AC, Heating system installation, A/C system repair, Heating system repair, Repair HVAC, Ductless heating & A/C services, HVAC system repair, HVAC duct & vent installation, Install thermostat, HVAC duct & vent repair, Thermostat repair, Thermostat installation, A C Systems, Air Conditioning Products, Central Ac Systems, Central Heating And Air Conditioning, Fix Your Air Conditioner, Furnace Tune, Heating And Air Conditioning Equipment, Home Appliance, Home Improvement, Mitsubishi Ductless Mini Splits, New Air Conditioning And Heating Systems, New Gas Furnace, Part Replacement, Plumbing Inspection, Plumbing Maintenance, Plumbing Systems, Priority Service, Residential Air Conditioning Systems, Residential Plumbing, System Checks, Total Replacement, Treatment System, Wall Units, Water Filtration Systems, Air Conditioning Replacements, Carbon Filtration, Custom Homes, Draining Problem, Ductless Mini Split Installations, Furnace Tune-Ups, Gas Furnace Installed, Gas Unit, Heat Pumps/Ductless Mini Split Systems, Heater And Air Conditioner, Hot Water System, Light Commercial, Maintenance Program, Mini Split Ac, Plumbing Contractors, Plumbing Issue, Plumbing Parts, Plumbing Products, Preventative Maintenance Agreement, Refrigerant Leak Detection, Repair Work, Residential Heating And Cooling, Reverse Osmosis, Routine Maintenance, Water Filter System, Water Softening System, Whole House Water Filtration, Hose Bibs, New Air Conditioner, Whole Home Water Filtration, Emergency Plumbing Services, More Heating, Necessary Repairs, New Heater, Ongoing Maintenance, Repair Vs Replace, Your Air Conditioning System, Your Cooling System, Commercial Cooling Systems, Residential And Commercial Cooling, Installation, Cleaning, Plumbing leak detection, Faucet installation, Garbage disposal installation, Shower installation, Toilet installation, Water heater installation, Faucet repair, Garbage disposal repair, Outdoor plumbing system repair, Plumbing pipe repair, Sewer repair, Shower repair, Toilet repair, Water heater repair, Drain cleaning, Water tank installation, Air Conditioning Repair, Air Conditioning Systems, Bathroom Sinks, Burst Pipes, Central Ac, Central Air Conditioning Systems, Central Heating, Drain Camera, Drain Cleaning Service, Equipment Maintenance, Exterior Drains, Gas Leak Inspections, Gas Lines, Gas Log Lighter Installation, Heating And Air Conditioning, Heating And Cooling Systems, Home Inspection, Home Water Filtration System, Indoor Plumbing, Kitchen And Bath, Kitchen Sinks, Laundry Sinks, Maintenance And Inspections, Mini Split A C Systems, Mini Split Heating And Cooling Systems, Plumbing Inspections, Plumbing Issues, Plumbing Maintenance & Service, Regular Plumbing Inspections, Residential Air Conditioning, Residential Plumbing Systems, Service Calls, Sewer Video Inspections, Split Systems Installed, Tankless Water Heater Installation and Repair, Toilet Repair & Installation, Water Pressure Regulator Installation, Water Softener Installation, Water Testing, Light Commercial (Under 5 tons), Electric car charger installation, Electrical fixture installation, Electrical wiring installation, Electrical wiring repair, Electrical inspections, Fan installation, Ground wire installation, Light fixture installation, Outdoor lighting installation, Electrical outlet & switch installation, Electrical outlet & switch relocation, Fan repair, Light fixture repair, Electrical outlet & switch repair, Electrical panel repair, Electrical panel replacement or upgrading, Electrical power restoration, Safety Inspections,
Reviews
My experience with Carini was excellent! Max was extremely knowledgeable, friendly and communicative from the outset. He responded promptly with a quote after our initial consultation for installing a four-zone mini-split system and didn't bug me to approve while I got other quotes. When we approved the quote, our service was scheduled promptly and completed on-time. Any questions I had were answered along the way and the installation crew did a wonderful job of getting my feedback on installation locations and other minor decisions that needed to be made while the installation was ongoing.All in all a great experience. Thanks, Carini!
darrin schwabe
7 months ago
The customer service was exceptional! Always one of the most important aspects when making a big purchase requiring a lot of install. Anthony our rep was amazing from beginning to end, very patient, honest and accommodating. He was always on time and followed through on his promises. The installers were on time, polite, efficient and clean. Compared to other companies I found Carini to be on the lower end of the cost scale, but their materials, service and support are on the high end!
Shelby Rothman
8 months ago
Just received incredible, top-notch service from Carlos! We've had Carini create and work our HVAC+ for the last few years and I cannot say enough good things about them. Quality products and equipment that lasts, and their customer service is fantastic. Every one is so kind and respectful.Big shout out to Carlos coming in and fixing our AC today. Not only did he fix it smoothly, he kindly explained to me what was going on and what steps I can take in the future. He was so polite and just great vibes. You can truly feel comforted when you have Carini workers in your home. I highly recommend Carini and thank you Carlos!
Carlos arrived promptly and was able to resolve my heating issue within minutes. He also was tremendously knowledgeable about the zoning setup of my HVAC system and how to prolong the life of the unit. I sincerely appreciated his customer service and level of attention and detail. Highly recommend Carini!
Had problem with canned lighting system. The system was repaired and upgraded to a better system at a reasonable cost. The technician went to Home Depot to get the new canned lights and installed them quickly. He was very knowledgeable, professional, and courteous. I would use this service again.
We had Carini install Mini Splits in our recently remodeled home . We worked with Anthony, Ricky and Alvin. Anthony was very helpful setting up the installation. He was very personable, professional and easy to work with. Alvin and Ricky installed the Mini Splits, they were very professional and got the job done in a very timely manner. The team at Carini are great to work with their years of expires show in every aspect of their business and I highly recommend them .
Barbara Alexander
5 months ago
Giuseppe was the technician that responded to my service call. He was extremely knowledgeable and I felt he was honest with his explanation and not trying to gouge me financially. He was so good that if I ever need service from Carini again I will specifically ask for him. and I was suggest if anyone else needed service from Carini they ask for Giuseppe as well. I can’t say enough about him, except that he is a good representation of the company. They could not help me with the issues that I was having but recommended what I needed.
They were great! They installed an AC/Heating split system in two of my rentals. They were fast, efficient, and great to work with. I'm so glad I found them
I'm changing my review from 1 star to 4 stars after Mr. Carini called me directly to address my concern. In short, a mistake was made in the diagnosis of the water heater's issue, which lead to an overpriced quote and my 1 star review. We all make mistakes, and the effort Carini Plumbing made to make things whole reflects excellent business practice. I do appreciate Mr. Carini's sincere effort to run a trustworthy business that continually improves on their quality of service, and ensures that customers are satisfied.
Ismael Zepeda
3 months ago
The technician arrived on time and was courteous and knowledgeable. He explained his findings and we had our heater serviced. We will recommend Carini to our family and friends
Ben Manschot
4 months ago
Great experience with Carini Heating and Air, Carlos Esquivel was the technician who worked on my system. His friendliness and professionalism was above and beyond. He even helped me add a passcode to my Nest thermostat. Extremely happy with this company and the people who work for them.
We contacted several HVAC businesses to get a quote for our project and “Carini Heating, Air & Plumbing” stood out from others for excellent communication, quick response, and knowledgeable technician. We are very pleased with their work from the initial phone call all the way to the end of the project.Carlos is very knowledgeable about HVAC systems. He provided us with a quick quote, answered all my questions, and explained how the work will be done. He is detailed oriented and makes sure the job is done right.We will definitely use Carini for our future projects. Quality work and great customer service!
Max, was pleasant and friendly. He made everything understandable and easy. At no point did I feel pressured or unsure. By the end of the experience my wife and I were very happy with our decision. When the team got there to do the Install they were all friendly and efficient. Highly recommended!!
Gregory Brown
a month ago
Carini technicians installed a custom designed Heat Pump central heating/cooling system into the space once occupied by a gas heater. They used existing ductwork and did the whole job in one day. They did a great job.
Way way overpriced, and wrong diagnosis. They wanted to charge me almost the cost of a new water heater to replace a gas valve control that was under warranty. I used another service, and they replaced a simple sensor to fix it for much less. I’ll avoid them going forward.
Sarah Weber Ring
3 months ago
I needed a new HVAC system for a rental condo that previously had in-floor radiant heating. The condo’s layout, high ceilings, and limited attic space made it difficult to design an HVAC system that would fit and adequately heat the place, so much so that another company I called out couldn’t even give me a bid because they had no idea how to make things work. Briton at Carini came up with two solutions at different price points and we were able to get the install scheduled very quickly. Throughout the whole process, from bid to completion of the install, Briton’s communication and responsiveness was amazing.The install team headed by Angel did great work and took care to cover furniture and clean up at the end of each day so that my tenants could stay in the unit during the multi-day install. I’d highly recommend Carini to anyone looking to get HVAC work done!
Scott Lindsay
4 months ago
We called Carini Heating & Air to quote on installation of a HVAC system in our 80 year old home that had no existing ductwork. The project was technically very challenging (almost impossible) since our home has very limited attic space for the ductwork. Anthony came out and, not wanting to disappoint, spent several hours working on a design that would be feasible for our limited attic space. A prime concern for us was having a discreet system that did not detract from the historic nature of our home, and Anthony was very receptive to this. We ultimately decided on a ducted system in the living spaces, and low profile (recessed into the ceiling) mini splits in each of the bedrooms. Conner and his apprentice, Christian, were amazing and worked really hard on a very difficult install. We were really impressed by the quality of their work and their willingness to involve us at every stage of the project. Conner and Christian let us know when they were coming every morning, and showed up with a smile every day even though this was one of the worst attics they have ever had to work in. They were both very courteous and took great care to minimize any disruption during the work; they also took the time to clean up after every day. They even worked really late on a Friday night to make sure that we could have some heating over a cold weekend. From the time Anthony spent designing the system, to the professionalism of the install team, we believe that Carini Heating & Air went above and beyond to complete a project that other companies would have simply turned away. We highly recommend Carini Heating & Air!
Carlos in the El Cajon/Santee area was very helpful and informative about my system. He accommodated all my request and was very professional. We will definitely be using Carini with my preventative care subscription I purchased from him in the future. Thank you Carlos!
Santino Desopo
3 months ago
Briton Davis was extremely responsive, informative, provided great suggestions and helped move the installation along while working with the HOA.The team did a great job on the install and are willing to help sort out any issues after the installation. Great service and great value!
I reached out to Carini after being notified of major gas leak in the crawl space of our home. SDGE had turned off the gas already, but Carini went out of their way to get someone out to us ASAP.AJ was able to get to our house by 8am, and quickly diagnosed the problem. After giving us our options, we opted to take the quote and attempt to go through our home warranty company...this was a mistake!After several days of back and forth with the warranty company, incorrectly filed service requests on their end, and an appointment with an appointed plumber who went radio silent after their 10 minute visit, I ended up deciding to go out of pocket. AJ and Carini were checking in with me periodically to make sure that I was being taken care of by the warranty, so it was a no brainer to give them business.AJ was back out to the house after rearanging his schedule, and had our leaking plumbing replaced, and gas lines rerouted. He verified that we were leak free, and went about setting up the appointments for city inspection and SDGE service reactivation.I can't thank AJ and the team at Carini enough for the care exhibited for our home and family!
Barry Schlecht
a month ago
The guys installed new heating, Air and a new hot water heater. They were quick with installation, and very professional. These guys are GREAT, and I highly recommend them.Thank you,Barry
Jeanne Reith
2 months ago
It's hard to work from home when the temperature is 57 degrees.Words don't express the caring service Carini provided to my little home when my heater needed replacing this chilly San Diego winter. Diagnosis Thursday, installation Friday. Professional! Caring! Masterful technicians!Thank you Carini.
Lane Fragomeli
4 months ago
Used them for new HVAC , then 2 yrs later for a plumbing issue. Both times I was satisfied. They are a little pricey but worth it. Very Professional.
We had Carini Air install a minisplit system in our home. They were punctual and professional- also great at checking in with us throughout the project to keep us informed! Chris managed the installation and we highly recommend him and his work. He was knowledgeable and helpful as we were making decisions through the process. We appreciated the follow up with John who did our estimate and we have been impressed with the customer service in making sure we are happy with the finished product!
Great experience with this company, Tom came out and replaced a broken moisture water pump on one of my two split-system AC units. He also cleaned and serviced both of my units and the outdoor power supply in a quick manner. Carini was the company that installed the system a few years ago and once again awesome experience. For my particular AC system, there's a 12 year parts warranty and because Carini did the installation they have a 12 year labor warranty that goes with it as long as they provide one maintenance appointment on the units once per year. Ultimately it came down to Tom and the knowledge he had, finding the issue within a minute and telling me what he was going to do to fix it. When he left I knew everything was back to 100%. Thanks again for the help!
Excellent service and commitment from everyone at Carini. Max Maschmeier, the Design Specialist, was a pleasure to work with and walked me through the pros and cons of each system I was reviewing. We replaced our gas furnace and broken AC unit all at once and replaced it with an all electric heat pump system. Very professional and the install team did a professional job.Carini won't be the lowest bid on your project but they back up their work from day 1, excellent customer service and have the longest included extended warranty in the business. Which means their products and installs are going to last and work correctly.Max made the whole buying process smooth and highly recommend you call Max for your next repair or install. Thanks Carini Team!
Christian Phillips
7 months ago
The folks handling scheduling were super responsive. We got something on the books quickly. The tech arrived in the scheduled window, was super professional and informative. Helped identify some preventitive work we were able to tackle during the visit and get our AC system back up and running. 10/10 would recommend.
Aizel Agustino
9 months ago
We hired Carini to install a multi zone ductless AC system at our house. Carlos and the HVAC team were very professional throughout the entire process. I was especially impressed by the level of detail Carlos put into the design and his thorough explanations. I felt that they were fairly priced and trustworthy -- they had lots of options for financing and didn't try to upsell. I would absolutely hire them again for future services!
Matthew Valiere
9 months ago
I had used Carini a few years ago apx 2019 for a complete furnace and blower replacement in my attic at a previous home. They performed a quick, efficient repair at a reasonable price. Something that stood out was the sales representative Carlos who said that Carini prides themselves as much on customer service and follow up as they do the original installation/repair. He added that Mr Carini himself is local to SD and prides himself on customer service. I used Carini a second time this year 2022 recently in my new home to add a first time Central Air HVAC system in my older home. The process was smooth, the bid was fair, and the preparation was thorough. The job started and completed on time within a week. Unfortunately I was waiting on power upgrades before I could use my HVAC. Carini's portion was completed yet after my new main service panel was needed to be installed we ran into a small issue with the HVAC installation, specifically where the Condensor was located. Carini made it right quickly with minimal interruption to my electician's very lean timeline, came back to my home to relocate the unit within a couple of days. I would absolutely recommend this local company to anyone needing repair, installation of a mini split or completely new HVAC. Specially when working with Carlos (Sales) and Britan (supervisor).
Philip Smith
4 months ago
Always top notch. CARINI is the only shop I am comfortable with in my house. And, their commercials don’t make me want to stab my eardrums with a dull knife
Arthur Nefsky
5 months ago
The Carini technicians are very knowledgeable, polite, and honest. Carini is the only plumbing, hvac, and water heater maintenance company I trust and call for my home.
Katie Smiley
7 months ago
The technician was highly skilled and was able to quickly identify the problem with our AC unit and solved the issue. He was able to answer all of our questions completely. We will definitely be using this service if the future if any AC problems arise.
Donald G Scott
4 months ago
We all make mistakes. It is what you do after that is the measure of integrity and ethics. We had a mistake, when pointed out, they owned it and corrected. It could have been ugly, but they did the right thing. I will remember this and use Carini again. Thanks again George.
Debbie Rothstein
7 months ago
Our AC went out on a Saturday during an awful hot, humid heatwave. We called half a dozen companies and Carini was the only one who could get here within 2 days. They told us save a few repair appts during those weather conditions for desperate people like us. We still had to wait for parts, but they had us up and running on Friday. Ginnethon, our technician, was great!
LaToya Freitas
7 months ago
I hired this business to troubleshoot my electrical vehicle charger. While he was there, I remembered that we wanted to add an outlet outside on our back patio. Without hesitation? He jumped right in an installed the outlet. He was quick, professional, and courteous. I would definitely recommend for any electrical issues.
Benjamin Richardson
9 months ago
Carini Installed a complete HVAC system in our home. They were timely, neat, and professional. Both my wife and are happy with the service they provided. They even worked to get us a environmental refund from the City of San Diego on the cost on the job. I would recommend Carini to my family and friends.
Carini set up an appointment at the San Diego County Fair. Carlos came out and provided expertise on our 30 year old AC and furnace that needed replacing. He is an expert at all int pros and cons of replacement versus repair and provided excellent guidance as to what we needed to do. We were considering multiple AC units and Carlos indicated that one unit should suffice. In the end his recommendation saved us money. . We will use Carini again in the future. Brett and Miguel came out to do the install, and they rocked it. Super professional and very talented craftsman. We plan on using Carini again.
Rob Cameron
10 months ago
Alberto was amazing! He came out to remove my compressor so I could have a new concrete slap installed on the side of my house. He took great care to wrap/protect the refrigeration lines so that they wouldn't get damaged or dirty when the new concrete was being poured. Alberto returned a few weeks later to re-install my compressor after the new concrete slap was finished. Again, he was very careful to make sure that he didn't scratch or damage the new fresh concrete. Working with numerous contractors throughout my project, Alberto was by far the friendliest and most professional contractor out of all of them.
John came out and designed a two zone mini split A/C and heating system for me and Conner installed it in one day. Both of them were very professional and did everything as promised. I am very happy with Carini and would highly recommend this company.
I knew Carini used the best products because I researched it before calling them. What I didn’t expect was how friendly and transparent they would be. Like most such home improvement service companies nowadays, I was expecting a very annoying and aggressive sales pitch. What we got was the exact opposite. Anthony was so polite and plain speaking throughout the entire process. He worked with us to reschedule the installation several times when personal tragedy struck us and was both sympathetic and appropriate the entire time. Connor and Wyatt did such an excellent job of installing the two very sleek looking units and left the place completely spotless. I can’t say enough good things about our experience. Do yourself a favor and call them today. You won’t regret it.
Carini designed and installed a mini-split system for our home. We could not be more pleased. The rooms come to a comfortable temperature quickly and quietly. The entire process was incredibly smooth, from their initial visit through completion. And in the end, even the City inspector was impressed with their workmanship and materials. Highly recommend!
They did a great job fixing a poor installation from another company that messed up bad. They were very professional and honest. Everything was cleaned up and looked great. They will be my new go to AC company for all my HVAC needs going forward.
Michael Bermel
a year ago
Far more affordable than other local plumbing/HVAC businesses, and offered higher quality equipment for less than the other peoples' basic stuff. Not sure how they do it, but I'm not complaining. They were able to work with my terrible schedule, and they've been in touch since the installation to schedule checkups and inspections and just to see how everything's going. Really happy that I went with Carini.
Called Carini for an issue still under warranty. They were on it. Tom did a great job. Talked me through all my options and diagnosed the problem fast. He was on time and communicated really well. I highly recommend Carini due to the price, customer service and great technician Tom.
Carini installed an electric heat pump water heater for us. The old gas water heater had failed. Miguel and his assistant stayed late on a Friday evening to finish the job so that we would have hot water. Most important, Miguel had experience installing electric heat pump water heaters. Many contractors aren't familiar with them. We also needed electrical work done as part of the installation. Carini has their own in-house electrician who was professional and timely did the electrical work. Carini also did all the paper work for the California Energy Tech Rebate Program. We eventually got a rebate for $3,100. The program is designed to promote the switch from gas heating systems to highly efficient electric heat pump systems. Thanks Carini!
Jason O'Brien
9 months ago
Installed 2 mini splits in my home. I got estimates from ASI, Anderson, and Carini. Carini by far was the best onsite presence. Knowledgeable and forthright, I never felt like Carlos was upselling or was talking around a complex subject. He was also the only one out of the 3 to tell me about available rebates. That made it a no-brainer. I also didn't appreciate all the followup emails and calls from ASI.Top quality work and dependable followup, without pressure.
George DeMetropolis
6 months ago
HVAC three zone mini air conditioning system installation that started with a proposal from Anthony and an installation crew that was professional and responsive to recommendations - fantastic system
Kimberly Rotter
8 months ago
I had Carini out to repair a vintage toilet that we have had problems with for years. It was a bit tricky but they were willing to send the guy out more than once to make sure it was 100% fixed. A few years ago we needed an urgent HVAC repair at a downtown condo during a heat wave and Carini was extremely fast and efficient getting it done. I will definitely continue to call them.
Carlos Dones
5 months ago
I had a new HVAC system installed. All their employees who came out to the house were very professional. Very happy with their service. Would recommend.
I love my Carini mini splits, but after over a year it seemed my air flow wasn’t as efficient. I called the company and they sent a technician to assess. After inspecting everything he said the filters just needed to be cleaned, and he showed me how to do this (simple) and it works as good as new. He also explained a few other details to keep it tip top including proper cleaning of the compressor filter as well, and cleaning of the top of the splits themselves to facilitate air flow, and a recap of how the system works. His tutorial was great. This system is quiet and works better than any other HVAC system I’ve ever experienced (I’ve lived in hot humid climates all for over 60 years) It’s the best investment I’ve made for my home.
I appreciated that in the middle of a heat wave that they were able to come out the next day. Turned out to just be a fuse to be replaced, which was a relief, but $339 ($89 for service call expected) plus $250 for 10 minutes of diagnosis and then swapping out fuse seemed very steep. No itemized charge, so don't know what the fuse cost vs the service charge.
Deborah Nicholas
9 months ago
I had a quote within a day and two days later they came for the install! In mid summer, that’s super fast! They were professional and stayed that way despite 100 degree heat! They even worked out a way to help me collect condensation water in my rain barrel! Can’t ask for better service!
Pamela Farmer
3 months ago
I thought my water heater was failing, but they correctly diagnosed the problem, which resulted in a much less costly repair.
Carini and their team were polite, professional, and responsive to my needs. They were solution-oriented and fair priced. I look forward to working with them again! Thank you!
Norman Jackson
5 years ago
We had an mini split installed in our condo. They handled the installation superb overall. The communication was excellent and they had a technician (Anthony) came out 6 months later to service the units. He was professional and courteous. I like the predictability of Carini and their willingness to stand behind their work. If they continue this level of customer service, they have us as customers for life!
Our heat pump broke, leaving our business barely operating in 80F heat. Carlos came out on a bid, but in the end repaired our system and we were back at a cool 74 in no time. Thank you for the excellent help!
Giuseppe, the plumber assigned was professional and thorough with the work he performed here. It was a pleasure working with him
The valve going to the water heater was leaking. I messaged the company the agent responding was quick, knowledgeable, and professional. They were able to fit me in sooner than expected. The tech that arrived was professional, and knowledgeable. He quickly diagnosed and fixed the problem. Highly recommend the company and their staff.
Lynda Norman
4 months ago
They came to my house to install a dishwasher. Their efficiency towards work was commendable. Overall great service!!!
I previously had heating and air conditioning installed by Carini heating and air. They got the job done! Everything was done professionally, finished in 3 days. The repair guy made most of the repairs in the drywall they had to cut and drill through in order to install it. I shopped around and got the best deal around. Thanks guys!
John at Carini came out to the house and spent a considerable amount of time assessing my HVAC needs. He did a thorough evaluation and we decided one mini split unit in the master bedroom would be compatible with my current central HVAC unit. The process from start to finish was easy. The installers were professional and friendly. John made sure all my questions were answered and that I knew how to operate the unit. He also assisted me w/ the rebate paperwork. The service I received from Carini was 5 star and I would definitely recommend them to others.
antonio garcia
a year ago
My original system was so old, that current state laws made a straight up replacement impossible. Carini helped to figure out what could be done easily and within a budget to meet the new efficiency standards. That included adding a return duct to increase overall airflow. The recommended size vent,however, would require ordering a special size filter. Carini swapped out the return vent for a slightly larger one at no cost allowing me to just buy filters off the shelf at home depot. I really appreciated their willingness to make that change at no cost to me since it will make proper maintenance so much easier.
Carini Heating, Air and Plumbing is a fantastic company! Jason did the estimate which included everything and was reasonably priced. He was very professional and guided me through what I needed for my home. The work was done in one day and works like a dream. It included a year of service. Carlos was super friendly, knowledgeable and did a great job on a service visit. He explained everything about the service too! I love my Carini mini split ductless system, it keeps me comfortably cool in summer a d warm in winter. I highly recommend Carini!
My system is now working well. Was a challenge because installers were not able to go over, in detail, how to operate my New system; they handed me the manuals. Due to the impact of covid and omicron they were short qualified Technician staff with wait time for parts, as well. Current office and Tech staff have been in good contact throughout my warranty repair & check.
Juliana Mercer
a year ago
I called Carini for a plumbing emergency and they were so great, sent someone out faster than any other company I called and saved the day! They communicate via email, phone, and text which made it easy for me to coordinate. I was out of the country when this pluming emergency happened and were great in coordinating with my friend who came to help. They took my payment over the phone and just made everything so easy.
Lynette Lebduska
3 years ago
Carini did a 5 Star job all around! I met with Carlos to do regular AC maintenance and an inspection of my attic air ducts per my request. I knew my air ducts were 30 years old and needed replacing, but I was nervous about the cost. Carlos explained everything so well and wrote up several options for me. There was no hard sell at all. He spent as much time as I needed going over the process with me.When it came to the day of installation, Carlos came with the installers to introduce them to me and get things started. That was really nice.Joe and Josh were an amazing team for all the work I had done.They were professional, personable and timely.They made sure to explain everything they were doing which made me feel comfortable. They left my home in pristine condition at the end of each day which was greatly appreciated.Thanks for a job well done!
Christy Radecic
2 years ago
I can't thank Carini Heating and Air enough for the fantastic job of installing and perfecting my new AC unit. The system was installed in a day and when I needed to make some adjustments to confirm my install was at peak efficiency, during the busiest time of the summer, they trusted my customer experience, Install Manager, Anthony, made my work a priority, he got his best people, Kevin and Bryan, on site to assure the system was eco-friendly and highly effective in cooling my home. I can't recommend them highly enough for your next service or install! Thank you team Carini!
The Carini team is very good. Starting with Jason, our salesperson, to our installation team led by Haik with his helper Eddie and supported by their install manager Anthony, they were very accommodating of our requests and needs to design and install the mini split system we wanted. Good communications and excellent and neat work throughout. We’re very pleased with how well the system controlled the temperature in all areas of our house during the recent heat wave.
Installed two outdoor outlets. Reasonable price and work was completed in a timely fashion.
Jessica McLean
2 years ago
This is the first time I used Carini and I was very impressed with their customer service. From my initial phone contact to the service technician that came to my house to make the repair, everyone I dealt with at Carini was very friendly and I could tell they cared about me and my needs. Carlos the service technician arrived on time as promised, kept me informed of what he found and the repairs needed, and completed the work quickly. I would highly recommend them and I will definitely be a repeat customer!
Suzanne Spears
2 years ago
I just had a flood in my kitchen on a Friday morning and could not get anyone to come out and help me after 2 days, no one would come out until Monday and I was up to my toes in water. One call to Carini Plumbing fixed that Quick! I called late Saturday night and spoke to a real person!! In less than 15 minutes Miguel called me back , and offered to come out that night. Because getting parts was an issue we decided to meet up early Sunday morning on time!!! Miguel is the ultimate professional and has a fantastic personality. He got right on it , diagnosed the problem, ran over to Home Depot for parts and fixed it in record time. He even called for help with flood repair for me and they arrived within an hour. The quality of the work was impeccable and so fast, Miguel is a gem, I would call him in a minute if I ever had a plumbing problem ever again. Don’t hesitate to call them, they are true professionals and give it to you straight and on time when you really need it. I am so grateful for them and their work ethic. I’m a lifelong fan now. 5 Stars!!!!!
Carini was very fast and efficient! I received quotes from 3 places for ductless ACs and they had the best value with the best reviews overall. I was really impressed by their professionalism and how quickly they were able to get the AC units installed.
We had Carini install our new heating and air system about 3 years ago. It is a great system and their service has always been professional and friendly. Today Carlos came to perform our annual service call and wow we were so impressed. Carlos had such a calming sense about him, he was very friendly and efficient. Thank you for your ongoing outstanding customer service. Carlos is a one of a kind-great asset!
I contacted the office Friday morning about installation a mini-split system. By 2:00 pm a rep arrived at the house after phoning 20 minutes before. He was professional and knowledgeable. His bid was on the spot and quite competitive. I accepted and he promised the installation would start Monday morning and be completed that day. As promised the crew arrived at 8 am Monday and installed 3 wall units and the pump that day. The crew was professional and cleaned up after the project. I would recommend this business to everyone.
Susan Wheeler
2 years ago
Miguel came to conduct a complimentary plumbing inspection (not listed as one of the services above) that was included when I signed up for a one-year air conditioner maintenance agreement through Carini.Miguel did a very thorough inspection and answered all my Many questions; he was extremely knowledgeable, professional, and courteous.When I described the issue I’ve had with my shower, I was both amazed and delighted to see how quickly he identified the problem and was able to complete the repair in just one visit. He was patient with all of my questions and explained each step of the process so I was able to understand from start to finish the problem and what he was doing to fix everything.Miguel did such a great job, I will ask for him by name for any work I ever need done. He definitely exceeded any expectations I had for this appointment, would never have thought he would be able to conduct the inspection, troubleshoot this problem AND fix everything in one visit!What an outstanding experience this was!Thank you Miguel!!
Carini was amazing, they were thorough and knowledgeable, kind and professional. The installation went exactly as described and the technician was tidy. We were so satisfied that we are going to schedule another installation at a 2nd property, thanks John for your expertise in planning.
Carlos was fantastic to work with. I called for a second opinion on a heater problem and was thinking my system was completely fried. I was stressed out and he came in with his calming nature and was able to walk me through the situation and was actually able to fix my system on the spot! He is my absolute hero and I cannot thank him enough!! I know my old system is on it's last leg and will need to be replaced sooner rather than later and I look forward to seeing the quote he can work out for a whole new system. THANK YOU CARLOS!!!!
I needed advice on my long term strategy of going electric. I paid a small fee for an evaluation and discussion followed by pricing options for my planning efforts. The tech was well informed of current options and understood my goal. I got what I needed and would not t hesitate to contact Carini when I am ready to put my plan into action.
Michael Kennedy
a year ago
Miguel showed up within about an hour after we realized there was a problem with the hot water heater and contacted Carini. He quickly assessed the issue (old hot water heater leaking) and got a new installed quickly. Great fast service.
Lisa Goldberg
5 months ago
Tom was excellent and thorough with the HVAC maintenance checking the condensers and changing the filters. He answered all my questions, came on time and was considerate.
thomas braden
2 years ago
These guys at Carini were great. Much less expensive than 3 other competitors prices and they did a great job. They also repaired my old AC unit, in the middle of the heat wave, so we stayed cool while waiting the 1 week lead time to get the new AC and heat units installed. Thanks Carini, you've got a customer for life!!!
Everything with Carini was great. The sales person, Jon, took a lot of time with us discussing options and the cost for each - and we had multiple email exchanges and he was always prompt to reply. The install was uneventful, and the guys weren't bothered by our dogs. The system is in and working great. The customer service throughout was impressive, and i know because I'm in the customer service business.
Shannon Krula
2 years ago
From the very beginning they were extremely responsive and were able to get someone out immediately for a quote, and then very quickly for installation. We had some issues with my HOA but Carini was instrumental in helping to support and assist in helping navigate that quickly. Highly recommend for any HVAC needs.
My experiences with Carini have all been positive. Appointment setting, system evaluation and technical service have each been pleasant and professional, just what you expect from a service provider but so often do not find. My Service Tech, Anthony DeCarolis was very thorough, he explained the work he did and his recommendations for future repairs in addition to answering my questions. Do not hesitate to contact Carini for help when you need it.
We needed some duct work repaired and a check up of our HVAC after moving into a new place. Carlos was super knowledgeable and very friendly. He explained things in a way we’d understand and did great work.
Siobhan CALDER
5 years ago
Once I met and spoke with sales manager Jason, I felt completely confident with Carini as my choice for installing my A/C unit. He was knowledgeable about the process and his suggestions for replacing items or not replacing showed that he had integrity. I felt the Carini Company and their employees were more about customer satisfaction and less about the money. The installers were professional efficient and the process went smoothly. I would definitely recommend Carini Air and Heating to my family neighbors and friends
Peter Gautille
3 years ago
From my initial phone call, to the follow-up and clean-up my experience with Carini Heating, Air & Plumbing was outstanding!My situation was with a 21 year old gas furnace that would not stay lit, plus I had guests in the room. The receptionist that morning said she could have a technician out to me that afternoon.I was busy with work, and received the follow-up phone call and met the technician Carlos Esquivel at my house that afternoon. Carlos trouble-shot the existing gas unit, and found key issues (control board) being one of them. However, it was a dangerous flame roll-out condition (visible flames coming into the cabinet area) that required him to condemn the unit. He went through my options of repair vs replace and I decided to replace with a new American Standard unit.Thanks to Carlos and the team at Carini I had a new gas furnace installed, up and running inside of 24 hours. Great teamwork! Carini was very professional, efficient and knowledgeable; coupled with their communication and follow through, make them very tough combination to beat!Thank you Carlos and Carini!Peter G. / San Diego
Mike Michalik
2 years ago
They just left and I have to say, they did a great job. Had an issue at 7:30 pm on a Friday night, the young man that came out was courteous, professional and responsive. He found the issue quickly and got us back up and running. Due to the age of the house and the type of blockage, we went through the pipes with a camera, there were some recommendations made and he returned this morning (Saturday) with additional equipment and completely cleared all the septic pipes. He then walked me through everything he did and we went through the pipes with the camera again so I could see it was done completely. I can't stress enough how professional and courteous he was. It made a bad situation much more tolerable.HIGHLY RECOMMENDED!
Carlos was very professional, knowledgeable and helpful and also takes pride in his work.
This my second time using Carini for major house hold projects. I had them install custom split mini AC units and most recently had them repair a broken sewer line. In both cases, the quality of work has been very high and thoughtfully executed which is important when dealing with a 92 year old house. Miguel, the lead plumber on the sewer line repair was outstanding. He kept the site clean, managed neighbors who's line ties into mine (common in older neighborhoods) and always made sure that I knew what was being done. This is a very well run company. I will be using them again. Thanks, Jay
Marina Escobedo
7 years ago
Carini just finished a rather large project on my home - Installing central a/c, duct replacement and installing a mini split on our addition. All of this was completed based on the timeline Gabe promised and there were no surprises. From the initial visit, Gabe was straight forward and had an overall pleasant demeanor. I did my due diligence and saw three different companies for this hefty task, and I'm happy to say I'm 100% certain I made the right choice with Carini. The guys here were professional and respectful of our home. They worked hard and stayed until the job was done. It's not easy having people in your home for several days when you have two toddlers and a crazy dog, but they managed and I'm so grateful for our fantastic air conditioning! I highly recommend Carini not only for their product and installation, but for their customer service. We are happy clients and urge you to call them! They won't disappoint.
Anthony was excellent. He called to say he was behind schedule, but wanted to assist with the service call into the early evening if that was acceptable. He quickly diagnosed the problem, fixed and explained the situation. Carini installed the system over 5 years ago, and Ive been very happy with it and now again with this recent service. Great company for total new install job and with exceptional service as well.
Carlos came out, repaired my heat pump unit and provided assistance with electrical issues. Promptly gave me an estimate for a replacement and further maintenance advice. Very professional and friendly. Highly recommend.
Great customer service, they called me multiple times to get my air conditioner maintenance done that was complimentary . I kept cancelling the appointment due to high covid rates, and they kept calling to make new appointments. They could have easily just said it's past the complimentary service warranty, but they didn't. And we had it cancelled 3 times , over 1 year!! They just came out and did the cleaning and said we have another remaining!! Such service!
Jeff Parkllan
8 years ago
I would like to whole heartedly recommend Carini Heating and Air Conditioning based on their great work installing a new heating and air conditioning system in our house in San Diego. We got three estimates and even though Carini was a little bit higher than the lowest bidder, we were very impressed by their references, reviews and the good reputation they have. There were parts of our installation that were not exactly cookie-cutter and they came up with some creative ways to do the job. We chose a higher efficiency system with attic insulation, and the house cools off quickly and stays cool without huge utility bills. Congratulations as well to the installation crew that finished the job on schedule and kept our house clean after each day they were there.
Jiiji's Anki Drive #1
a year ago
Will definitely use Carini for any future needs. Miguel Smith is an excellent plumbing technician and a very efficient and pleasant person to work with. The main job entailed digging out and replacing the main sewer line underneath the house and then reconnecting the bathroom fixtures. Miguel and Jake Hukee worked their tails off all day long to complete the repairs as promised. Miguel also replace the house water line cutout valve that no longer worked. Day Two he returned to water jet the rest of the piping.I can't say enough about these two young men and their work ethic!
Susan Benham
2 months ago
Always friendly and helpful. They did my mini splits love them.
Michael Gianni
6 years ago
Anthony walked me through the process of the repairs one step at a time making sure I knew what was going to be done and the charges for the various services. I was super thrilled with the outcome of the repairs. On another note, I had ASI out several months prior and they recommended I rip and replace the entire system and start over. I know enough to know that this was not the case, so I searched for another opinion and found Carini. I recommend Carini for anyone, their Yes is Yes and No is No. You can trust these guys for sure. Wish there were more individuals and businesses that operated this way.
Michelle Mueller
6 years ago
We recently installed a split air conditioning system using Carini Air. We were very pleased with the sales representative and the installation team led by Mark C. The job was finished early and the workmanship was excellent. The entire team worked to keep our home clean and neat during the installation and were excellent at explaining each step and then taking us through the maintenance and operation of the unit. Very pleased with our experience.
Marie Montez
4 months ago
Half yearly maintenance on my hvac system - gentle weee very kind and did the job quickly
For the last several years, my wife and I thought about getting AC installed in our home. We decided to look at mini split systems because we saw a lot of them in use in the Philippines and experienced how well they worked. I scheduled a free estimate with Carini and John came out to give us a quote. He was very knowledgeable, polite, and efficient. All health precautions were taken due to COVID/19. John left his quote in a folder, and my wife and I scheduled an install. Then the second guessing started. Man that seems like a lot of money, crossed my mind. I called John and cancelled my appointment. Buyers remorse, if you will. To make my wife happy, we got a few more estimates, and the other licensed and authorized Mitsubishi dealers were thousands more. So, a month later, we decided to pull the trigger and have the mini split system installed. Today was install day. Kevin and Luis were on time, fast, and efficient. They were respectful of the home, laying down protective draping on the floor and the bed. They wore masks. Super polite and professional guys, we bought them McD's because they were hard at work. The contracted electricians were in and out in a flash. (Haha). After the install Luis gave me the walkthrough of the remote control and settings and we inspected all of the outside work. I could not be happier with my experience with John, Luis, Kevin and the Carini team. Thanks so much.
I don't often do reviews but I was so so happy with the service I received with Carini heating/ air that I had to let everyone know how great Tom Downey was.
My air conditioner had not been working properly for over 3 years and within half an hour he had troubleshot the problem and fixed it as well.
First “Nick” Last
2 years ago
The estimator did a great job working with me to design the right system. The lead technician was very knowledgeable and experienced, and enjoyed communicating technical details. I ended up with a brand new system that really works well for me. The price was considerably less than I was quoted by my local heating and air company.
Laura Li Mandri
4 years ago
Great service provided by industry professionals. They took time to troubleshoot a problem and helped me make the decision to upgrade my appliances. No pressure or unnecessary sales pitch. Gilbert worked well into the evening to get the job done. He is a great asset to this company and knows his trade well. I will use Carini again if I ever need a plumber.
Excellent and professional during their entire visit to provide a quote on replacing my heat pump and air handler. Provided multiple quotes, complete with budget and efficiency options, as well as quotes for service plans.Would strongly recommend getting a quote from these guys before deciding on a contractor to help with your HVAC project.
Rodney Greene
2 years ago
Superior service, great work ethic. Miguel was the technician. His knowledge, professionalism, and friendliness made this experience pleasurable. He gave me the impression that he truly loved his work and wanted me to be totally satisfied, and I was. Shop around if needed, but you can’t find a company to compare with the type of honest customer service I received. Great service, great employee. Thanks.
Charlie Mosse
3 years ago
The job was to add a/c, replace the heater, replace the old ducting and upgrade the thermostat. We interviewed 4 other companies. Carini's bid was competitive. The rep, Jason, was excellent. He knew his subject and other's products and services to a high degree. Jason responded to our phone calls timely and gave us good answers. The company finished the job on time and on budget. The installers were neat, polite, worked quickly, cleaned up each day and did a clean installation. I give Carini 5 stars for excellence in sales/knowledge and installation of quality equipment.
After 5 contradicting bids, Carini replaced our AC. The work was superlative. We have used Carini over the last several years for venting issues on our 1930s Spanish eclectic home. Their honesty and integrity are noteworthy. A great family business. Ask for Jamie and Wyatt for installation! Anthony stopped by to supervise midway through project to ensure customer satisfaction. Will post to Angie’s list as well as Yelp! Plan to try plumbing services next time too.
Denton Miller
4 months ago
Same day appointment and was able to locate parts for repair that day as well.
Carini got to us within a few days during the hottest days of the year, which was much appreciated.The technician replaced a fuse on our non-working outdoor HVAC unit and swapped out a capacitor he said was weak. The unit still didn't work, but he noticed that our breaker had flipped so when I turned on the breaker, the HVAC started blowing cold!Since he left the breaker has flipped one more time, so I'm not persuaded we got to the root of the issue - perhaps that was the whole problem before I even called them, who knows? But the system works now, it just sometimes throws the breaker, but I know what to do now to fix it.
Christian Tibbetts
3 years ago
Gabriel with Carini was on my plumbing issue immediately. And I was really happy with the service technician, Cole he sent to our home. He did a great job on clearing our drains. I highly recommend them.
My experience with Carini has been through one repair of my old AC unit and through the installation of a new HVAC system. Carini’s service has been first class throughout. Carlos Esquivel (my service technician) has been extremely helpful. He is knowledgeable, friendly, and his work ethic is terrific. When I was looking to replace my old HVAC with a variable speed HVAC system, Carlos patiently answered all my e-mail and calls. The installation of the new system went smoothly and Carini handled the scheduling for the HERS inspection and for the city inspection. I would highly recommend Carini and Carlos.
Cleasaí An Duine
6 years ago
We've been looking for a specific type of air conditioning setup for quite some time. I've lost count how many companies we've looked into. One business, in fact, refused to entertain us with an estimate.That all changed when we met with Bowen from Carini Heating & Air Conditioning. He immediately knew what we were looking for and the best system to use and at a price that was affordable. Our system was chosen and installed within days of the initial consultation.Lead installer Jason V. and his crew were very professional and efficient. The whole system was up and operational within a day and a half. Jason was also very conscientious in making sure everything was cleaned up in the end and all our questions were answered and that we fully understood all operations.I highly recommend Carini; Bowen and Jason and the rest of the crew, Tyler and the electricians, were exceptional workers!
Carini has continuously given us great service and great products. We had 4 mini splits installed in Feb of 2018 and every rep and technician has been courteous, extremely knowledgeable and patient answering all questions and explaining every aspect. Carlos just came to give us the 2nd annual routine inspection and he truly provided perfect service and communication!
Gideon Stargrave
2 years ago
I had a full HVAC system installed [and the original system from 1987 removed] by these guys, and I honestly could not be more satisfied with the entire experience. From the initial quote to the final installation, Carini is a 100% professional operation. After a ton of research, I came to the conclusion that an expert installation was even more important than the actual brand of the hardware, and Carini delivered on that front; fast, clean and tons of attention to detail. Luckily, they install American Standard equipment, so it was a win/win. Everyone we interacted with was friendly and helpful, giving us a thorough walk-thru after installation and making sure that we were completely satisfied with the job before they left. The cherry on top of everything was the very attractive financing options they offered. I would easily recommend Carini to ANYONE looking to have HVAC service performed, from the most routine maintenance to the biggest, most complicated installation. A+
Katherine Jones
4 years ago
We used Carini to completely replace our sewer pipes. We had been having roots in the pipes where someone would have to come out every few months to ream them out, so we decided to replace the pipes, and hope we don't have to see anyone out here for a while! Leo and crew did a very conscientious job on a difficult site (down a steep canyon), cleaned up each day and replaced plants and soil as they could. We got several estimates for the work, and Carini offered us the clearest strategy to correct our issues with the best price so we went with them. There is no noticeable difference yet of course; the proof will be in the pudding, as it remains to be seen how long we will be root-free, but we are hopeful, and thought they did a good, thorough job.
Dustin Thompson
3 years ago
I cannot say enough good things about Carini Heating, Air and Plumbing. The entire process from start to finish was a hasslefree and positive experience.I reached out to Carini for an HVAC repair, that trough a thorough inspection process deemed my current system ready for a replacement due to age, multiple failing components, and some safety concerns. Post-inspection, there was never any sales pressure. I was simply presented with the inspection findings, some recommendations, and ways that Carini could help me get back up and running.On install day, the technicians showed up early, explained the process to me, and then got right down to business. I was extremely impressed with all of the precautions the team took to protect my home from any damage. Tarps were laid out on the floors, doors were pulled where the equipment would be brought in and out, and roof access was chosen that would not damage shingles from ladder placement.After the install, the crew left my home cleaner than when they arrived, and I was given a detailed rundown of my new equipment and it's operation.I wholeheartedly recommend Carini and will definitely be returning to them for any of my future HVAC or Plumbing needs.
Jason and Josh did an extremely good job installing our heating and air conditioning system from Carini. They were always available to answer questions and let me know what steps they were going to take each day. They were thorough, conscientious, and delivered an excellent product in a timely manner. We are extremely pleased with the job they did and are very happy we chose Carini as our Heating and Air provider.
Robin Theilmann
6 years ago
New Heater and Air Conditioner with new duct work installed in 1 day and 2 hours! Mark and Kevin were a great team to have in our home. They work diligently to remove our old system and install the new one. Mark kept us totally aware of what they were doing and how the project would evolve during the installation.We would recommend Carini and Mark and Kevin to anyone looking for a new system.
Mary Ann Green
3 years ago
Carini is a very professional company and they follow up. Carlos,, one of their technicians, is the best at explaining every detail of what they do. My eyes have been burning lately so he helped me understand how an infra-red filter might help. He said his daughter had terrible allergies and the unit has offered complete relief for her. Carini is my one stop shop.They installed an air conditioning unit for us and moved our heater into the attic. They fit me in quickly when I need them and always check back to make sure we are satisfied. Five stars across the board!!!No kidding, they’re awesome.
From the beginning of the process when Carlos (who sold me even though his bid wasn't the lowest ) came out to give me a bid to the final process when Matt came out to do the final inspection I have been extremely pleased with their service, product and follow through. Also, hats off to Connor and Wyatt on the install. I would not hesitate to recommend this company.
David Brandon
4 years ago
This company is one of the few that actually will go out of their way to help! I had a kitchen sink that had, as it turns out, multiple leaks. I called Carini after being turn down by several other companies as I Really needed service That Day. The friendly receptionist was able to send out a technician to assess the issue. He arrived at the START of my 2-hour window, and rapidly fixed my leaks by patching already-patched pipes . He also offered an estimate to Replace the bad pipes , which I agreed to as long as he could come back on my day off. He Trusted that I would accept and only accepted a very small deposit rather than charging for the entire repair! We he returned he again arrived within my window, replaced all the bad plumbing as agreed. He was very Clean and even took all of the old piping with him! I strongly recommend this company to anyone needing service fixed Right the first time!
Great technician and good work. Price was very high but good service.
Chris Carpenter
2 years ago
We had a easy experience with Carini heating and air when John made a visit to offer Carini's services. John offered a very reasonable price solutions for detailed services, duct work and condenser installation.Brian and Sal arrived on time the day of the job. Brian and Sal worked like true professionals for 9 hours to make sure our duct work and hvac system was installed in one day. Brian and Sal made us feel comfortable with their knowledge and thoroughness. And a major bonus when they discovered and fixed some exposed wiring that had been sparking and making burn marks in our attic!5 stars for the professional service.
Camille Bruno
3 years ago
We called Carini Heating & Air for a second opinion after getting a very high estimate from another local HVAC Company. My husband read the Yelp reviews and we were very impressed. Carlos Esquivel was the technician that was sent to our home, he was very professional, honest and hard-working, he assessed the problem, gave us a recommendation and had the repair done in a matter of 90 minutes and we now have cold air!! Right in time for the summer. Thanks for your honesty Carini Heating and Air!!
Anthony, from Carini came out to help us with our 25 year old AC unit that recently stopped working. Anthony was able to quickly figure out what the problem was, explain it to us completely and gave us several options to resolve our problem. Once we chose our option, Anthony professionally completed the work. He went over each part of the job to make sure we understood what was done. This is my second job with Carini, 4 years ago the replaced my furnace. I highly recommend this company. Their prices are competitive, they do not try to upsell or pressure you in any way. Thank you Anthony for your time today, our unit works better than it ever has!
We have been using Carini for a few years now, and they are a great company to work with. Anthony comes out twice a year to check/tune our system and always does an excellent job. What is great about Anthony and everyone at Carini is they are always happy to answer my questions and work with my schedule. I would recommend them if you need a new HVAC system or if you just need a good tune-up.
Price was too high compared to competitors and they told us nothing about the rebate if we went with a heat pump. Salesperson that came out was on time, efficent and qualified, we just found a better price for an even better system.
Arthur Borden
3 years ago
Haik, our installer was great. Confirmed every step with me to insure it was where/how I wanted it. After the install of my mini split was finished he went over the controls, features, and maintenance with me and answer all questions I had. I would definitely recommend Carini to my friends and family for there HVAC needs
David Morelock
a year ago
Very professional. On time, neat. We had a pretty major project. Multiple split units in rooms and central air furnace for downstairs. The guys worked hard to minimize impact to us and the house and get us what we were needing for our lifestyle. Everything was at or better than expected.
We were very pleased with the service. Our salesman Joel was very helpful, helped us to get the right system. We had other estimates which were lower, but the salesmen were pushy in trying to get our business. We felt spending a little more was worth it. Very pleased with Jesse and Joseph the installers they did a great job, very respectful of our property. The office staff was helpful in setting up appointments and following up on the service. Thank you again for a great job.
Rebecca Partain
7 years ago
Anthony was great! In addition to being super friendly, he fixed my heater in no time and even put all my furniture back when he was done. He then took the time to explain the heating system to me so I know how to use it in the future. He also noticed that my screen door was off its track and offered to fix it (which he did!) Anthony is definitely someone I would call and recommend for these issues!
The Carini team made good on a problem we had with our mini-split system and replaced it with a new American Standard Mitsubishi system today. Kudos to Gio and Eli who installed the system and many thanks to Debbie and Anthony who made it all happen.One of our neighbors walked by the house as the work was underway. Are you happy with Carini? she asked. Definitely, I told her. And I would tell you the same thing.Thanks for everything guys.
stella zimmerman
10 years ago
We hired Carini Heating and Air to install a new heating and A/C system, and replace the duct work in our 1920's home. Per Carini's recommendation, we also added blown-in insulation to our attic (which was a tax write-off at the time!). Since the upgrade, our gas and electric bill has dropped considerably - we pay upwards of $250 less per month during peak seasons. The system works beautifully - it is both extremely quiet and energy efficient. The entire install took about three days from start to finish, and we received two-years maintenance as part of our deal. When replacing our duct work they also cleaned and painted our existing air vents and registers - which was totally unexpected and gave them a new look at no additional cost. We have always been impressed with Carini and his service technicians. We highly recommended them with great confidence for new installations, service and repairs.
Betsy Muirhead
3 years ago
Our family's home has had nothing but a positive experience with our new heating and air system from Carini. What has stood out the most for us has been our service representative, Jesse. He is attentive, friendly, and goes above and beyond with exceptional service. Jesse's attention to detail is unmatched by any service provider that we have welcomed into our home. Thank you Jesse for your continued dedication to incredible service!
Carlos is the technician who arrived to take care of maintenance on min-splits. He was prompt, courteous, respectful and knowledgeable. He helped me with the remotes also:) I've been extremely happy with my HVAV system and Carini with the installation and upkeep.
Debra Simpson
10 years ago
My family recently hired Carini Heating and Air to install a new Rheem furnace and air conditioning system in our house in Carlsbad. We also replaced the old ducting, added a new thermostat and an electronic air cleaner. We were impressed by the detail and extra time put into the estimate and enjoyed working directly with the owner of the company on designing the system. The costs were affordable and very competitive with other bids we received. The installation crew was professional, clean and respectful of our time and our privacy.
Haik and Joe came in full suits, masks, and booties to keep the house clean and put our minds at ease about any germs. Then they were very courteous and professional during their install of our brand new American Standard system! It works great, and we are very comfortable. Glad we used Carini again!
Colleen McGarr
3 years ago
The guys who came to my house to install a split air/heat 4 zone unit were exceptional. Haik and Luis worked extremely hard, were very polite and their craftsmanship was wonderful. The project manager Jason was knowledgeable and great answering any of my questions. wonderful group of people.
Heather Douglas
6 years ago
Anthony was great! Friendly, courteous, and timely. He had the part on hand and was able to fix the system right away. The office was great too. I hadn't written down my appointment time and was able to easily call and find out the time. They also called to remind me the day before and Anthony called to say he was on his way.
Corey Hanrahan
2 years ago
We called Carini Heating, Air and Plumbing after smelling gas coming from our Viking range. Understandably, that was a worry event given that we were dealing with a gas leak. However, Jake from Carini Heating & Air came out and immediately put us at ease with his knowledge and expertise. He was friendly, kind and professional. He was, without hesitation, down in our crawl space looking for our gas lines. He quickly located the gas lines, pulled out our Viking range to troubleshoot, and located a loose connection on our gas line, and then also helped troubleshoot to make sure the issue was fixed and located a leak inside one of the range's internal gas lines. That is a fix that will require the help of an appliance technician, but Jake did everything he needed to do to locate the problem so we can await the appliance technician to get it fixed. I cannot thank Jake and Carini Heating, Air and Plumbing enough for their attentiveness and professionalism.
Carini is my go-to place for my AC service needs. Carlos was the tech who came out to look at my attic furnace and found the AC coils badly in need of a cleaning. I ended up getting the furnace replaced because it was very old and Carlos worked out a great deal on the new furnace plus cleaning and an air cleaning system. Carlos was also friendly, professional and very helpful.
Anthony D. was the service technician that came to check on our furnace today. He was professional, friendly and prompt. The time window was from 10-12, and he arrived just after 10 and was finished by 11. He also called to give me a heads-up fifteen minutes before his arrival. He did not try to sell me parts or services we didn't need, and was great at explaining the HVAC system workings in simple language so I could understand. I would highly recommend Carini to those looking for a dependable, trustworthy company to service/install a heat or an a/c system. Thanks, Anthony!
Linda Ecclesine
3 years ago
New water heater had over a year long history with 2 other plumbing companies and still was having problems. Carinis got the right part under warranty, their entire staff was friendly, helpful and professional. I definitely recommend them.
We highly recommend Carini! Ricardo, Ozzie and Joe were super helpful when they fixed our plumbing after it was leaking under our house. Ozzie and Joe were extremely clean in their work areas and really easy to have working throughout the house. Super nice people and they did a great job!
Peter St Clair
3 years ago
Carini installed and services our HCAC system. They recently expanded into plumbing. The office is easy to work with. They quickly get crews out for service or annual system checks. They keep trying when nobody else has a solution. Today Miguel worked most of the day replacing worn plumbing parts and flushing the hot water system. Carini likes a challenge and works professionally and with care.
We had a really good experience working with Carini Heating and Air and highly recommend their business. Anthony, our service provider, was knowledgable, professional and really went the extra mile for us. They were able to get the job done in no time for a fair price. We'll definitely use them again for any future needs.
Richard Bonacci
2 years ago
In the past, Carini provided outstanding service, which is why we used them. I'm sad to say that their service does not always meet the high standards they themselves previously set, but they are still among the best we've used for HVAC maintenance.
I became a huge fan of Carini Heating and Air Conditioning. They were referred to me by a reliable friend. He speaks volumes about their workmanship, excellent product, and customer service. Gabriel thoroughly explained how his company and his crew make sure that they complete their job with integrity. They installed the a/c on 6-24-16 to my existing central heating system. I am thoroughly pleased with their service, workmanship, product, and 10 yr warranty.
We use Carini Heating and Air because of their dedication to quality, service and educating the customer.Anthony did a fine job . He arrived on time , was skilled, knowledgeable and personable.You can tell he truly cares about his work.I appreciated the way he explained the work he was doingin terms that I could understand.He added refrigerant to the AC.He diagnosed and fixed a problem that was in the wiringin the interface between the heating unit and ac unit.(That wiring had been improperly installed by a different AC company - not Carini.)We feel lucky to have found a trustworthy company for our heating and ac needs.
After getting quotes from five companies, we chose Carini Heating, Air & Plumbing for the addition of central air to our existing furnace in our 1924 home. After starting off with some mostly communication problems prior to installation, Design Specialist/Sales Manager Jake Carter took charge and ensured we had an excellent design and installation at a fair price. Technician Kevin, assisted by Luis, both worked very hard and intelligently on a hot day to install the evaporator coil in a cramped attic crawlspace. We ended up very satisfied with Carini.
I could not be more pleased with the professionalism and service I received from Carlos with Carini Heating, Air, and Plumbing! My AC unit was not working and within second of Carlos looking at the unit, he was able to diagnose the problem and have it up and running before he left. I highly recommend Carini and will be using them again in the future.
Anthony came to our home to view and assess our AC and heating unit. He was here 2 years ago as well. Both times he has been exceptional. Thorough, informative, friendly. I leave knowing the status of my units as he teaches me and shows me the status of our units and any current and future needs. I am incredibly thankful for his demeanor. I trust his information, and his technical abilities. I will have him back again and recommend him with no hesitation. He is an incredible asset to Carini.
I had concerns about some ducting issues I was having so I called Carini out for a quote on new duct work. I was fully expecting to pay several thousand dollars, but I was told it wasn't necessary, and was instead given a couple of small tips that resolved the problems I was having.I'm incredibly impressed with the honesty and professionalism it took to turn down the unnecessary work I was ready to pay for. They've made a customer for life.
Lonnie Rowell
7 years ago
The service technician - Anthony - was really excellent. He explained the work carefully, went over our options in a thoughtful manner, and worked efficiently and effectively without disrupting our home routine. This was important as my wife and I were both faced with work-related deadlines that had us quite busy at home that day. Overall, Anthony is the kind of expert that a customer hopes to meet when you answer your door for a service call. We are, in short, very satisfied customers!
Kathy Hybarger
2 years ago
Miguel arrived at my residence with an emergency water main break on Saturday showed upwithin 30 minutes from time I called. He Worked all day , did a professional job, left theproperty very clean .I have no complaints will definitely use this company for all of my plumbingneeds from now on.Thank you so much Miguel for your professional courteous work. It’s hard to findProfessionals who still takes pride in their work as you do.
I couldn't be happier with Carini Heating & Air Conditioning. From the moment I met Gabriel, I knew I wanted him to do do the work. He explained everything in detail that needed to be done. He was very confident in that he would be able to complete the job. Gabriel was so good answering any & all questions. It gave me a great sense of confidence in him.I had to start from scratch. All the duct work had to be replaced due to age and condition. I also had never had any air conditioning in my house so that was also installed.His installation crew were excellent. I had quite a few questions to ask them regarding the system and how things work. They were able to answer everything that I asked them. I was so impressed with the detail in which the way they answered. They were also very friendly and considerate.When it was time to clean up, the crew did a fantastic job of cleaning. They made sure everything was in the trash and theh swept everything so well. I am very happy with my system and I would recommend Carini Heating & Air Conditioning to EVERYONE.
We suspected a leak due to a bad smell. We called Carini and within a short time Bowman, the sales rep, arrived. He performed a thorough examination and determined that we did, indeed, have a problem. He gave us a quote for a system that would meet our needs without trying to upsell or force us into something beyond our needs or means, which was refreshing.Jason V. and his crew arrived as scheduled the next day and started the demolition of our old furnace and air conditioner. They kept the area clean as they worked, they worked quickly, and finished the install on time as agreed. They sealed the ductwork and registers and added insulation where needed.They were very polite, very thorough, and provided great customer service. Jason V. did a great job communicating with us throughout the job, and we ended up with a new heating and cooling system that will save us money.We highly recommend Carini Heating and Air Conditioning and are very pleased.
Stephen Jamison
2 years ago
Carini did an excellent job all the way around, on our Mitsubishi Split AC , heat pump system on our challenging custom home. From the initial specification process with the field agent, through the installation by the the very curteous, and professional field Service Technicians. They provided very detailed explanations of the processes and equipment being installed and completed a high quality installed system.I would highly recommend Carini for Split AC/Heat pump retrofit applications.Steve Jamison, Point Loma
Klaus Mendenhall
6 years ago
The entire Carini Heating & Air Conditioning team did an excellent job from their sales rep to their install team headed up by Mark C. Everything was completed, as promised, and very timely . This was a very difficult job in a condo unit with the condenser on the third floor. Crane operator really knew what he was doing. So did Carini's Team. Highly recommend them.Very Satisfied Customer.
Had service / maintenance performed on my furnace. Anthony D fixed the issue within a few minutes and was very professional and knowledgeable. He even changed out my air filters (I had extras in the garage) for me. Have dealt with this company before and my experience is that they are fair and honest. Would definitely recommend.
The cabinet under my kitchen sink was soaked. Water had soaked into the plywood and the sides of the cabinet were like sponges.. soaked. I figured I’d be paying lots of money to fix whatever pipe issues caused this. Jake from carinair showed up and said it was just a leaky nozzle on my sink and the water was running down thru an opening. Just needed to change the sink nozzle. I appreciate the honesty and that he didn’t try to find ways to charge me for repairs I didn’t t need 5 Stars
The technician who came to check our heating system was very professional and very friendly. He explained the problem, told us what needed to be done and helped us out. We are very pleased with the technician and the company.
Miguel was honestly incredible. We had a pin hole in one of our copper pipes. He was at the house in an hour and ready to work after we called. He was upfront and honest about what the costs would be and the level of effort required. Miguel was in and out in almost no time at all, while be personable and transparent. He was so patient in walking me through everything he was doing too. (I was being kind of a pest by asking so many questions.) His timeliness and attentiveness to both me and my wife ensured not just our comfort with what he was doing, but also our understanding. I like to know what’s going on, and he made sure of that. I cannot speak highly enough of our experience.
Marcella Hamlin
a year ago
This was my first time using Carinin. My ac system had leaked in my attic. It had been “ repaired” before for this problem by a different company. He discovered the root cause and reangled the pipe. He also throughly explained what was going on. I also purchased a one year maintenance.m
Janice Roudebush
7 months ago
We own an older home in Kensington which comes with the unique complications of an older home. Gabriel was our estimator and his background and knowledge of the older home construction was an asset. After crawling under the house , Gabriel provided me with photos of the current layout and and explanation of proposed work his company would complete. All work was started and completed on time including that which had to be done by subcontractors. All workers were professional and followed health and safety guidelines required by the Coronavirus pandemic . Our install was in a confined location under the house , this was not an easy job for Daniel and Saul but it did not seem to deter them . Once installation was complete they gave us a full explanation of the operation of the furnace and answered all of our questions . We could not be more pleased with the quality of furnace offered as well as the workmanship.
They did an excellent job. From getting the estimate and responding to my questions, then completing the work in one day! Everyone was very professional. This company was referred to me by a friend and I will certainly have no hesitation in referring them also.
Haik was incredibly helpful with the installation of our bedroom Mitsubishi mini split. He stayed after the install for an hour helping me set up the WiFi. They really have a competitive price and unmatched warranty and service. Jason was also very helpful helping me pick the right AC brand and model. No high pressure sales tactics just unbiased information to help me make a well informed decision.
David Swanson
11 months ago
Tom was great. He was on time, professional, skilled, and accurate with his diagnostic service of our AC problem. Highly recommended!
Have always had a good experience with Carini Heating and Air. Carlos was extremely competent and professional. Even took time to explain details of the repair that he didn’t have to. He made our AC repair a painless experience.
Rich Moskitis
4 years ago
Had a second story master bedroom mini split installed earlier this month in a coastal neighborhood in which few homes have AC. Marcus did a great job of scoping out and explaining the job to us at the time we signed up and meeting with the installation crew the morning of the install. Rob and Cesar did a very professional install with no damage to the wallpaper and everything cleaned up and tidy. No need to worry about any too hot to sleep nights next summer! Fortunately for our install the lines which needed to run down the exterior wall are in a side yard not visible from the street and are located in somewhat of a crevice. The lines run through what can best be described as a very large gutter downspout. Appearance of the exterior lines something to keep in mind when considering a mini split system--especially to a second story.
JESSE LEDYARD
2 years ago
Today I am more than happy. Jake came over to clear our slow running tub drain. The prior day another company spent 10 minutes , gave up and quoted me $1500 to cut open my wall. Jake stuck with it, got the right equipment and had it wide open in 90 minutes. I appreciate persistence and a job well done. Carini has great people.
Leslie Dunlap
6 years ago
Up front summary - I found Carini Heating and Air Conditioning to be very courteous, very professional and very expensive!I used a $69 Angie's List deal to have Carini visit my home for an Air Conditioning Tune-Up. I recommend this service as San Diego begins to reach high temperatures and increased running of AC. Carini Service Technician Anthony D. arrived on time for the scheduled appointment. Anthony immediately impressed me with his courtesy, professional knowledge and desire to educate me (the customer) on AC system operation. Anthony had a complete set of AC diagnostic tools. He quickly identified the AC system was not cooling properly due to insufficient levels of R-22 freon. This didn't surprise me as it had been a few years since freon had been added. What did surprise me was Carini's high prices quoted to fill the refrigerant: $215 for the first pound and $89 for each subsequent pound. Also surprising is that Carini only charges in full pounds. Therefore if you require 1.2 pounds you are charged for two pounds... I really do not understand this pricing policy. I approved the service as I didn't want to make another service call. Anthony added the refrigerant and now our AC unit cools much more efficiently. Kudos to Anthony D. for very professional service but some negative marks to Carini for a prohibitively expensive pricing policy.
Got a water heater and plumbing check deal off Angie's List and have zero complaints. Scheduling was prompt and easy, the tech was knowledgeable, professional, and personable, and the deal was unbeatable. I would absolutely use Carini again in the future.
Fred McFarlane
8 years ago
Best Experience EverWe live in the San Carlos area in San Diego. We have made it without AC in our home for 35 years but, with our increasingly hotter environment, we finally made the decision to add it when we needed a new furnace. Our home was built in the late 50's and still had it's original duct work. It also has 2 additions that had no ducts at all making our HVAC project somewhat challenging. Carini HVAC was recommended to us by a realtor friend late in our getting estimates process. I was already exhausted by the process but couldn't pass on Carini after getting such rave reviews from our friend! I also researched Carini HVAC on Google, Yelp and the BBB and found only positive ratings in all regards. The Carini HVAC technician who completed our estimate, Bowen Smith, was courteous, knowledgeable and creative. He had solutions for our HVAC needs that no other local HVAC company technician had even considered. Bowen recommended central heating and air (RHEEM) for the original part of our home and wall mounted mini splits, (ductless units by Fujitsu) for the addition. The Carini proposal gave us all new ducts, more HVAC coverage and technology, electrical upgrades and efficiency for a lower cost than the other two, very well-known local companies from whom we had gotten estimates. Our installation was scheduled in a timely manner and Bowen and his crew were amazing! They were on time, respectful, hard-working and very careful with our home and yard. The electrical subcontractor, Parkllan Electric, did a fantastic job of adding dedicated lines for both systems and upgrading our existing voltage. The job was completed as scheduled and we are thrilled with the work and our new comfort level. Carini HVAC promises 100% customer satisfaction and timely customer service. We highly recommend Carini HVAC!
Bill McDonald
3 years ago
John Bodkin, design specialist, was the most thorough of any of the potential providers of our mini-splits. He took the time to learn of our needs and to study how to get the best system for us. Service, from both the office and the crew, was quick and well-accomplished. Thanks.
Miguel from Carini Heating & Air arrived on time, provided me with details of what he was going to do, performed the services, and cleaned up. I appreciated the communication, the professionalism and he also provided me with an excellent referral for restoration as well. Overall, I highly recommend!
Dr. Alborzian
3 years ago
I got a call back in the morning after finding this company on Yelp. Jake came over within half hour of the call and fixed our drain within 5 minutes. Very friendly. He also worked at no charge at looking at my sink drain. Very professional. Good value. Highly recommend.
I've lived in San Diego for two years now and have been remodeling my new home for the last 9 months. I've dealt with lot of contractors down here who either try to do the least amount of work possible and get out, or who charge a fortune for what I consider average work. And I've dealt with contractors who always think they're right and fight you over everything, even when they're quite wrong.It makes me happy when I take a chance on a contractor and get what I hoped for: Intelligence, great communication, skill, and concern for your satisfaction as a customer. Carini's exceeded my expectations. I rarely get the pleasure of saying something like this these days. So when I get taken care of, I make sure to write the best review I can. John Bodkin, spent more time with me going over and designing my new Hvac layout than he had to, but he was genuinely concerned with making sure my family had the best design for a complicated house. Without charge, he repeatedly came out to my house to go over how to get past certain issues. Give John a raise!My installers Miguel and Haik did an excellent job and made sure everything was performed the way I wanted it to be done. They worked efficiently and skillfully and were super tidy and conscientious of my old home. A+ for those guys. Give them a raise too!Thank you Anthony for coming out and making sure all the layout was well designed.Finally, Leo, the plumbing specialist from Carinis is a great guy. I've hired him to come out and do my shower valves since the hvac was installed, and he is awesome, experienced, dedicated, and thoughtful. The whole crew at Carinis have a great value system and I hope to work with them again in the future.Karl D.
WOW!I am absolutely impressed!My Wife and I had over 15 companies place bids for our home. That may sound ludicrous, but trust me it was well worth the work to find Carini Heating and Air Conditioning. Gabriel ( owner ) came out and went over all our options. Because our home has a flat roof, limited space and coved ceilings, a ducted mini split system was required and Gabriel knew exactly what was needed. In addition, we wanted to keep the look and feel of our University Heights Spanish1926 home which is not easy.Most companies had no idea how to quote out our home and give us an accurate and feasible option. Then walks in Gabriel, I immediately felt comfortable and could see his expertise in action, asking questions the other 14 companies had not even considered. Instantly it was a match, Gabriel quoted out a perfect system for our home: efficient, quite and best of all hidden!I can wholeheartedly recommend Gabriel and Carini Heating and Air Conditioning. I have and will continue to give my personal recommendation to friends and family. If you are in the market for an Air Conditioning unit or need repairs save yourself the time and energy from meeting with other companies and give Carini Heating and Air Conditioning a call. Just thank me for doing all the hard work for you and enjoy the outstanding service.Its extremely rare to find such a honest, earnest and sincere company. Its easy to see why Carini Heating and Air Conditioning has such a high rating on so many of the review sites.Also in addition Gabriel is extremely knowledgeable about HERO and worked out a great price for us!!Do not hesitate to use Carini Heating and Air Conditioning for a second. Gabriel and his team are amazing!
We are very pleased with Carini Heating, Air and Plumbing. We obtained two other quotes for a mini split system and chose Carini. John Bodkin clearly reviewed the options with us, did a very thorough inspection of our home and developed quotes for a range of options, including several iterations to get exactly what we wanted. The installation team, Manuel and Haik, were extremely professional, courteous and unobtrusive. We can definitely recommend Carini.
Luz María Fernández
a year ago
We are so grateful to our salesperson, Carlos Esquivel and our expert installers, Kevin and Chris. They are friendly, professional, very neat and so courteous and thoughtful of our needs. We recommend Carini Heating and air very highly. Thank you!
From the moment My wife and I met Carlos to the installers Gio and Mike, Carini's was above and beyond. We had three other Estimates and the other companys tried selling us more than we needed. Carini's was extremely professional in every aspect. Job well done guys.
Carini was everything that people have been saying and more. Good competitive pricing. Accelerated their schedule for getting the work done when they had an open slot. Their work was above and beyond what was promised, when they ran into problems, without charging me more. Very respectful in every way. Worked hard and fast and the results are great.Thank you especially to Jason, who led the work and kept solving problems without complaint.
Anthony Medak
4 years ago
My experience with Carini HVAC has been excellent. I purchased a new HVAC system from Jason B. at Carini, and he was present and helpful throughout the whole process. I had some minor issues a few months later, and Anthony the service tech came to my home and went above and beyond to make sure all was working as designed. Thx guys!
Donald Hodges
6 years ago
Jason V. and his assistant were knowledgeable and efficient. They completed an entire heat pump system in one day. They showed up on time, were very courteous, kept the job area clean, did a very neat installation, and very thoroughly cleaned up before leaving. I would definitely ask for them again for any HVAC work.
John Mccotter
3 years ago
The experience we had was excellent from the first phone call to when the technician drove away. Carlos was a joy to work with. The HVAC system had several problematic parts and he addressed all of them. We will use your service in the future and recommend Carini to others. The McCotters
I was pleased and impressed with your great work today. The Carini team arrived promptly, was courteous, worked diligently and went above and beyond to provide excellent service – including digging up and removing overgrown bushes to accommodate the AC unit. At the end of the day everything was cleaned up inside and out. I like to think that I am a “special customer” but I know that you treat everyone at this same high level. Thanks for making me feel like family.
Oscar’s honest assessment saved me $$$I went down to the sub-basement of our home to change the a/c filter (it was due), when I noticed water all over the floor.It was coming from the air handler and I had no idea why.After a little internet sleuthing, there were several possibilities.I called one HVAC company who came out and they determined (somehow) that my coils needed to be replaced at a cost of $2800.I called Carini the same day for a 2nd estimate, and Oscar came out within a couple of hours, did some measurements on the outside unit, took a look at the air handler, and determined the condensate line was clogged.For about $280, he cleared the line with 3 CO2 canisters (after offering to have me do it myself with a shop vac, which I declined).Either the first guys were incompetent, or, more likely, ripoff artists.Glad I trusted my gut and went with a professional company that deserves the 5 star reviews it already has.
Steve Rawlinson
4 weeks ago
Cleared the shower drain, replaced a sink faucet, and tightened up the connection with the toilet seat. Work is still holding up fine.
Sylvin Watson
7 years ago
I am having my first experience with Carini HVAC and I must say that if the installation project ends the way it began I would highly recommend this contractor to anyone as a first choice. They arrived promptly at 0830 as I was told and to get things kicked off both Dennis [field installation manager] and Bowen [sales and service] came and gave preliminary instructions for what should occur during the project, then left the electrician, Anthony and Tim to do the installation. Everyone was very efficient, knowledgeable, answered a billion questions about the units installation and operation, very accommodating, pleasant, friendly and professional. They vacuumed frequently as they went, covered the floors and went about their work in a very organized manner. I am recommending all of them for $50K per year increases and I will follow up with more as the job is completed but I thought I would post this review in case anyone if looking for a contractor to install their HVAC system. As promised, the techs arrived on time for the second day and just left after completing the installation and thoroughly explaining the warranty on the unit, how to clean and operate it, sweeping debris from our patio, driveway and vacuuming the areas where they worked. While standing next to the outside unit I did not realize that it was running it is so quiet. The inside units we selected are efficient to the point that we had to quickly turn them down and ultimately off because it got very cold in our home. I would highly recommend Carini to [ANYONE] in the market for an HVAC system. I also can't say enough about Dennis who came back today to check on their progress and Tim and Anthony were superb in their work. They are the epitome of professionalism and worked without constant supervision. I would hire either of them in a heart beat. Thanks very much Carini for a job very well done. So There!!Sylvin and Pat
This is an email I sent Carini a few weeks ago. I got no apology response back:Hi Chanron,I have been waiting since 7am for a call from your office as I had an appointment this morning. I then called at 9:26am as I hadn’t heard from your office. I spoke to Betsy and was assured that I was next in line. Still didn’t hear anything back and after waiting the whole morning, just called again at 12:05pm.As you can expect, I am now outraged because my appointment was supposed to be in the AM, and I have been waiting the whole morning pushing and rescheduling all my appointments for later and later.In the second call at 12:05pm, I speak to Betsy again and am told that I’m the second client in La Jolla they were not able to reach today because of phone network issues.I would have really appreciated if the plumber was still sent to our home, given that I had called at 9:26am checking the status of the plumber letting the office know I was waiting. Also, I believe you have my email on file, and would have really appreciated an email if your phones were having issues today.This is not the first time we are experiencing scheduling and commitment issues with Carini, as for the last shower work we had, we were rescheduled twice with your office cancelling on us last minute, on the day of the appointment. This resulted in the shower being unfixed for 3+ months.I urge your office and business to value you clients’ time more, as many times we schedule our days around your appointments and even take days off of work for your appointments, especially when we are told that you cannot give us a specific appointment time, and instead just AM or PM and the best you can do is call us 30 minutes before as the plumber is on his way.I hope you, as a business, can put yourself in the shoes of the client and understand how upsetting this is. It is now past 12:30pm and the plumber is still not here.Thanks,______The plumber ended up coming at 5:30pm that day with the wrong part that I had already emailed them about as they reassured me if I sent a picture, they would bring in the right part. Plumber apologized about the wrong part and promised he would be back the next morning 8am-10am. So he came back the next day, surprise surprise, late again.
I called Carini for our plumbing problems because they have an excellent reputation. The technician who arrived was professional timely respectful and very knowledgeable about the problems. I highly recommend Carini for any plumbing HVAC or heating problems! They are wonderful!!!
I would give this company zero stars if I could. We purchased 3 TOP QUALITY AC units and spent almost 50k. Not even within 6 months did all of them have several issues. We were promised that they would last several years. That's not even the biggest issue. They are extremely rude and there is absolutely no customer service!!! We called them THREE different times before they got us a technician. They are not cheap at all and not worth the price. They are lazy and cheat you for your money. DONT WASTE YOUR TIME AND YOUR MONEY!
Mixed feelings about our experience. The service was excellent - they responded promptly by phone, scheduled service, showed up as promised, and quickly completed the repair on our furnace. Now maybe my expectations are off, but the standard rate to install a $150 part was $750 - and it took 1/2 hour with no special tools required. That seems to me an outrageous hourly rate - and that's above and beyond the $90 show up at the door fee. The diagnosis was easy - I knew what was wrong and the tech confirmed it. Access to the furnace could not have been any simpler, an inside closet right by the front door - no climbing around in hard-to-reach places. I should have decided differently and just swallowed the initial fee.Response to owner...Actually yes - most people do have a very good idea what their steak will cost in the restaurant before they make a reservation. That is certainly not the case with appliance repairs - the cost is not know (not even approximately) until after the technician shows up for the appointment and gives an estimate. Sorry about the part cost difference, so it worked out to $475 for about 1/2 hour of installation work. Still an extraordinarily high hourly rate. The rest of the time was the technician driving back and forth to procure a part that he should have had on his truck in the first place. I do not expect to pay top dollar for a skilled tech to pickup a part. I am not begrudging your company a fair price. I just don't think that's how it worked out this time. If you've got fair flat rates, maybe you should post them on your website? Then I would know exactly what I'm getting into beforehand - just like a restaurant. As I said - I knew what the problem was, and the tech confirmed that diagnosis.
Buying and installing new central air conditioning system is a big investment which requires research on manufacturers and installation contractors. I got three quotes which is my rule and then started my research on Consumer Reports and the Better Business Bureau. Size matters and Consumer Reports outlined the proper selection process that includes ACCA (Air Conditioning Contractors of America ) Manual J report. The report does a heating and cooling load analysis which reviews your furnace condition, size, and rating, register and duct sizing, square footage of the home, insulation review of walls and ceilings, along with windows and exterior doors review. I didn't get a hard copy report from the first 3 contractors even though they all impressed me as being technically competent. Each contractor quoted a different size unit and pricing varied by two thousand dollars. The largest system offered was the cheapest offer. After my review of manufacturers and the BBB (Better Business Bureau) on contractors, I obtained three more quotations primarily for manufacturer quality and reliability reasons from different contractors. Only one contractor gave me a hard copy report of their Manual J report along with the heating and cooling load analysis which determines the correct sizing of the AC coil and condenser. After my review, I selected Carini Heating and Air Conditioning. They were the one contractor who gave me hard copies of their report and analysis. They offered a system that matched my furnace manufacturer and they were competitively priced (not the cheapest). Based on Consumer Reports reviews of manufacturers, my system selected Rheem was rated high in quality and reliability by actual consumer reviews over a five year period. The day came for installation and Gabriel Carini whom quoted the system showed up with the installation team Jason and Don. We reviewed the location for the condenser and routing for the refrigerant line and drain line through the attic space. The team was very thorough in the installation, cleanliness, and testing of the system. They demonstrated the operation while testing the system and ensured all our questions and concerns were addressed. My selection was based on obtaining building permits, proper sizing, quality, and reliability of the system, and the fact it matched my furnace manufacturer. I now have a one stop shop for service and parts when necessary for my furnace and air conditioning by a factory authorized dealer. Being a factory authorized dealer matters in that they will have the technical knowledge of my specific system, backing from the manufacturer, and the parts to support it. I wish to thank the team at Carini Heating and Air Conditioning for their professionalism and putting my mind at ease through the entire process. I have peace of mind that my system will work when required and have reliability in the years to come backed by service from the factorized team at Carini.
David Melchior
6 years ago
Jesse Lead and Tyler his crew member did an outstanding job installing our new natural gas furnace and ductwork. They did on site fabrication as necessary and kept right at it until completion. They were polite and neat and aimed to please. We are very satisfied.
I had three top rated heating and air conditioning contractors bid on the installation of air conditioning to my existing heating system. I wanted quite and efficient two stage ac unit that would work with the variable speed blower in the heating system. Carini was the only contractor that based their bid on a heat load calculation rather than some rules of thumb that tend to oversize the ac system. Their analysis indicated that I needed a three ton unit. The other contractors said that I needed a four or five ton unit, but the blower in the existing furnace and the ductwork would only support a three ton unit. One of the other contractors no bid the job after I said I was not going to install a new furnace and ductwork. The Other bidder said they would install a three ton unit but would not guarantee satisfaction. At this point I didn't know who was right. I then contacted my neighbors with AC and the same model home as I have. They all said that they had 3 ton units and we very satisfied. Based on their results I contracted with Carini Heating and Air Conditioning.The installation was planned for one day but actually to 2 and a half days. The installation itself was done in a day and a half but complications with integrating a 2 stage AC unit with a variable speed furnace from another manufacturer required another day to resolve. To his credit, when Jason Baer the project manager found out about the problems integrating the Bryant AC unit with a York furnace he assigned their lead service technician, Anthony DeCarolis to integrate the two units. After several hour of studying both the ac manual and the furnace manual Anthony was able to achieve the expected performance by a combination of DIP switch and jumper setting in both units and the installation of a two stage thermostat.Although I took a few days longer than planned, I am very happy with the overall performance of Carini and my new air conditioner.
Two of my toilets were leaking and had to be taken up and reinstalled. The 71-year-old flange had rusted out on one of them, and the technician replaced that. He also fixed a problem in my tank.
My A/C was down and I called Carini Heating, Air and Plumbing to come out to diagnose and fix. It turned out to be very disturbing to had paid the agreed upon flat rate of $406 (yes I agreed up front) for a replacement part which cost $27 and took 30 minutes to install. In discussion with Mr. Carini this is a must charge flat rate to meet all the overhead his company bears. Fair enough, but at the end of the day consumers want to know what they are paying for in parts and labor. After coming out a day late they were gracious enough to waive the $89 diagnosis fee. But looking at the bill I felt like they really didn't waive that fee, they found a way to get it back with their flat rate that I'm not privy to. Since I don't have vision of their flat rate pricing it just feels like $350 and hour which is a lot for any industry. They do not publicize this rate but if I had new it was around $350/hr I may have shopped around a little longer. This company has many great reviews. I would like to see them be more transparent in their billing methods so consumers know what they're paying for.
Kathleen Moler
2 years ago
Carlos and his team with Geo did and excellent job installing 3 Mitsubishi air/heating wireless remote units. Best to contact them early before summer is upon us! Thank you ?? Kathy Moler
If you're in the market for a ductless mini-split system or tankless hot water heater, or just good heating, air and plumbing service then please check out Carini. On the day I called Carini to ask about a mini-split and tankless hot water heater they sent out Jason to visit my home. After his visit he gave me a quote for both items and had an installation scheduled two weeks later. Prices were reasonable but expected for a mini-split system. The installation of the mini-split took only two days, and the guys had to fight the rain San Diego had on Jan 14th and 15th. Mark and his partner did an excellent job installing the compressor and three head units. After the installation Mark showed me how to clean the filters and operate the units. The tankless hot water heater was quick, about half a day. The plumbing team also did an excellent job. All of the old equipment was taken away.I also have to give 5 stars for the equipment. The Mitsubishi mini-split system is incredible. The head units are quiet and very efficient. After each unit has the room near the desired temperature range the unit is near silent. I have to actually stand underneath the unit just to know it's working. The outside compressor unit is also very quiet. Before getting the mini-split my house's HVAC solution was a closet mounted furnace that sounded like jet aircraft planes doing maneuvers. Now my house is heated, and will be cooled in the summer, with quiet efficiency.The Noritz tankless water heater is also great. No more reheating water in a tank over and over again.So five stars for Carini's service, team of workers and products they installed.
sandra chavez
7 years ago
Jason was the primary installer on our system for Carini Air in July. We called in today with a problem and Jason was out to our home within 4 hours, quickly and efficiently resolved the problem. Jason has always been professional, responsible and reliable. I would recommend Carini Heating and Air for all you HVAC needs and Jason V as an excellent representative for the company.
bruce rosenberg
3 months ago
After many years of living with inadequate heat and no AC, we decided to replace the original heater with a new unit for both heat and AC. We had a number of contractors provide proposals, but Carini was the best----they inspected the old ductwork, discovered some leaks, and recommended a quality system. They have great techs to install the system---Nick did an excellent job for us----and best of all----the system works as it should! We're comfy warm in winter and blessedly cool in Santa Ana's. I highly recommend Carini HVAC. Thanks, guys!
After moving into our home, we were in desperate need of a new HVAC system. We found Carini at the home show in Del Mar. We met Will and he was awesome. Will came over a few days after the home show and he built us a system that would save us money in the long run. We wanted a ductless AC system and a split system that ran independently. We only wanted to cool the areas in our home that needed cooling. If our kids weren't home, it would only cool the living room, then only the master bedroom. I wanted a variable system that was quiet and saved money. Will made it happen by bidding us a system made by Fujitsu. The price was affordable and Thousands of dollars less than all the other bids we obtained for a standard HVAC system. WE highly recommend Carini Air conditioning. See pics we posted. Our installers, Jason and Mark were pros and we are completely happy with their work
Debbie Campbell
8 years ago
I started my relationship with Carini Heating and Air Conditioning about 6 - 7 years ago, actually through a recommendation from another heating and air conditioning business.My townhouse's, in Santee, ac wouldn't cool so from the recommendation, I called Carini. They sent out a tech right away. The unit needed to be replaced (it was in since 1974). With the help of Loretta - she financially guided me through the options, and scheduled the process. I couldn't be home because of work, but we were able to get it so that when I arrived home it was completed (I'm sure that isn't always possible). What was nice was the price was way below what my fellow HOA neighbors had paid. My son also had a townhouse in HOT Santee. After my experience he decided to replaced his heater, air conditioner, and had new ducts installed as well. The service techs were/are always courteous and wear their booties into the home area.Well, now, my son sold his townhouse and my townhouse is being rented (still being serviced bi-annually by Carini). We recently bought a house in El Cajon and yes, I had them install a new air conditioner, heater, ducts and - for more efficiency and comfort - a couple more vents (they were recommended and have made a great positive difference). With Doug's help in scheduling and Bowden's work, I also had a solar fan put in the attic plus a wall ac (yes, wall not window) removed. The installers were great at cleaning up their mess, actually cleaned up where they really hadn't messed-LOL. Anthony walked me through the purchasing process (Loretta is still there though) - was even here for some of the install. Sarah, answered the phone, sweetly when I called to change my schedule or just to be reassured on something, especially when the permit process began. The inspectors conceded that Carini knew what they were doing. Doug is great at answering questions, as is Sarah, so don't hesitate to call them. Would I use Carini for a 4th location...YES!!! Will I use them again? YES!!! Do I recommend them? YES!!!
Tiffany Nellene Rivera
2 years ago
Carlos!! What an angel on earth!! He came right in, and pinpointed the simple fix in less than 5 mins. He assured me our very outdated thermostat is sturdy for now and he can come make sure of that with this VERY affordable maintenance program!Such a great experience! Thanks Carlos! We'll see you in November!!
The techs, Tim and Bryan, added A/C to my existing central heating system. They were professional, knowledgeable, friendly, courteous, and hard-working, keeping me informed and explaining the process when I had questions, including a thorough walk-thru upon completion of the installation. They were attentive to the details that demonstrate quality customer service such as a thorough clean-up and care to keep any mess and disruption to a minimum. As promised by the Sales Rep, Kurt, the project took two days. The techs came prepared with the parts, equipment and tools needed. Kurt was on-site at the start and followed up on the second day by phone, checking the progress of the project and handling my question about scheduling the QC and a subsequent drywall appointment. I am pleased and happy to give credit where credit is due. Thanks guys! I am definitely a satisfied customer.
Anthony educated us about the technical side of the HVAC system. Thanks to him we used your company after 5 quotes. Decided we wanted #1 brand after researching other brands. Thank you Anthony! ?
Kathy Foster
3 months ago
Great Customer Service all around! Friendly & knowledgeable staff and technicians.
Marcy Haskell
7 years ago
Anthony D. came to check our furnace for a noise problem and to get it ready for the winter season. He is also going to give me an estimate for Air Conditioning. He was extremely professional, knowledgeable and polite. I would highly recommend him ad Carini Heating and Air Conditioning because I felt Anthony took pride in his work and did an excellent job!
Carlos, our technician, was both professional and informative. He explained what he was doing and some of the different parts and functions of my a/c unit that may be malfunctioning. And at the end of the day, we have a/c again! The whole experience was painless and we will use Carini again in the future.
The company is excellent, it's the second time I called them, this time on a Sunday, a broken water pipe, and in 40 minutes they were fixing it! Nice, professional and yes, I do absolutely recommend this company. They are not cheap but neither expensive. You get, what you paid for it! Tante Grazie Carini!
Jason and Jimmy did a superb job installing our new Mitsubishi Wall Mounted A/C in less than a day. They worked very closely and professionally with their Electric subcontractor. We are very happy.....cool!
Anthony was professional and efficient in evaluating locating the problem with our furnace. He provided a quote for all inclusive installation of needed part. Part was ordered and installed with minimum inconvenience. Would use Carini again without reservation.
We recently purchased an older home in the Kensington area and shortly after we moved in, discovered a strong odor coming from under the house.We called Carini Plumbing and they sent out one of their plumbers the same day. After some analysis with a video sewer camera and some crawling around under the house, he was able to find and repair the problem quickly and at what we believe was a very reasonable cost. Highly recommend.
Lynne Richard
3 years ago
Javier came on the same day as I called Carini. He found the problem and fixed it quickly and very effectively. He was courteous and had great skills and was a nice man too.Thank you Javier from Carini, my bathroom is working well now!Lynne
The duct work in our 1928 Kensington home was destroyed by age and rodents long before we bought the place. We could get heat only in the master bedroom (or under the house!) We lived with it like that, paying thru the nose in the winters, until I could take it no more! I found out about Carini through one of my neighbors. I had Gabriel Carini come over and look at the mess and he assured my he could make it all like new. He had some good ideas and seemed eager to do the job, so I hired Carini. I was not disappointed! The crew showed up in the morning and worked for 10 hours, replacing all of our duct work, until the job was finished and my basement was clean. Now we have soothing heat in every room and wonderfully cool air everywhere when we run the a/c! It's kind of like having a new house! These guys are pros.
Denise Caccarile
7 months ago
Max was awesome and very knowledgeable! The guys were professional and very good at installing the units.
Mark and the team at Carini we helpful, thorough and friendly. They did a great job installing the AC and even fixed a minor problem they discovered in my electrical panel during the install. Thanks!
Jeanpaul Cuevas
3 years ago
This is by far the best in San Diego. So pleased with the technician how did the work. Gilbert was very informative and he did an AMAZING job. Never again will I be using Any other company for my plumbing services.
“We interviewed half dozen AC companies to replace our inefficient 50 year old AC ducting before settling on Carini - pricing was a primary consideration, but there were also good vibes about the tech who came out to evaluate and advise us that swung the deal. The Carini installers arrived on time, were courteous and professional, completed the contracted job in a workman-like manner, explained what they had done and what we needed to do for maintenance thereafter, and cleaned up after themselves. The (warm & cold) air-flow in the house is now very good and we no longer dread the return of summer temps in San Diego. We are very pleased with Carini, offer this testimonial without hesitation and plan to use CHAC henceforth for all of our heating and AC needs.”J. VargoSantee CA14Dec2015
Kerry Armstrong
5 years ago
My furnace was not heating my house properly, so I called Carini’s. Two friends had recommended them to me. The technician arrived promptly yesterday and soon diagnosed and fixed the problem. And the price was extremely reasonable. I highly recommend them.
These guys were Great! Right on time, very professional. they explained what they were going to do, suggested a better approach than I had previously planned and then executed the AC upgrade in one day. Along with their electrical partner, Brett Hink, these guys rocked. I would recommend them again to anyone. Well done guys!
Shirley Schoeneck
2 years ago
Special shout out to the 3 specialists that took care of me:Carlos - SalesKevin - InstallChris - InstallOk, I can't say enough great things about this team. They're professional, friendly, efficient, on-time, hard working and on and on. I'm over the moon happy with my new A/C, too!! Bring it, San Diego summer heat!!! I'M READY!!!
Vladan Trifunovic
9 years ago
I needed the services of a commercial AC- Heating firm twice in the last month and I couldnt be happier to have chossen Carini Heating and Air.Scheduling, pricing and follwo up were as good as it gets. When the technician showed up and found no one on the job site he called my cell. I was 20 minutes away and when I finally got there, Rowen was as cheerful as could be, no drama, no complaining. He got up on the roof , found out it was something simple, complete the repair, collected the minimum service call fee and that was that.This last week Dan came to my office to do a sight inspection on a rooftop unit for an office that we are looking to move into. He was pleaseant, clean, professional. The inspection was quick, again, no drama, he confirmed everythign was opperational, pointed out potential concerns but no over sell. He double checked all his work and left the place clean as possible.Great company, great service form the front desk to teh technicians in the field
Anabel Groskopf
5 years ago
As a costumer that has purchased several units from this company I expected better service when emergency services are needed. Our fairly new AC unit (about 1 year old) suddenly stopped working on Sat 08/26. When we called Carini for services they couldn't help in a reasonable time. We live in Poway. The current weather forecast is 95-97 degrees for the next week, which means our house gets even hotter. Carini could not schedule an appointment until August 30th. Our unit is still under warranty. When we asked if we could call someone else for service or if they could recommend someone who works during the weekend their reply was that they couldn't recommend anyone and our unit would not be covered if another company had to fix the unit. We have three kids, one of them is a one year old. Having to wait three days under the current weather conditions is unnacceptable. In fact, we believe AC issues are considered an emergency under very hot weather conditions like the ones we experience in Poway. So, for those of you considering Corini and you live in an area like Poway, keep in mind they would not be able to fix your AC in a reasonable time frame.
It was pleasure to work with Miguel! He got the job done fast. Professional, understanding, so easy to work with. Definitely recommend him to anyone who is looking a good service.
David Thomas
10 years ago
Dear Sir;On Dec. 5 @ 0800 your installation crew (Tim & Mike) arrived to install my new gas furnace. After proper identification, I opened the garage door and found that everything needed was already staged at the grage door. From that point on every thing went rapidly for a clean, neat & professionaly installed system. The employeescontinually kept me informed of progress. Very customer oriented, good natured,clean & neat in appearance and work habits. Would use Carini Heating & Air Cond.anytime needed. Great crew. Highly recommended fo small or large job.
Lori Scribner
9 years ago
I'm not a review writer but I wanted to give props to Carini Heating & Air for the great service they provided in July. They were on time and quickly completed the installation of new ducts. They were friendly, polite and answered all of my questions. I'll definitely be calling Carini again in the future.
Jake did an amazing job replacing a mess of hot and cold water pipes under our house. We had severe water pressure issues, which he fixed. He was very clear about what he was doing each step of the way, and we always knew when we would not have water.
Janice Gibbons
6 years ago
The service I received from Carini Heating was very good. Anthony D. quickly diagnosed our problem, explained it so I could understand what was wrong and fixed it. I will definitely call him again with any heating or air conditioning problems.
Janice Gilmore-See
3 years ago
Right when the stay-at-home order was announced we had an emergency leak in the kitchen with water everywhere. The technician came and took charge of the situation. We still had to do restoration, but without his quick, decisive action it could have been a whole lot worse.
Had to get an HVAC unit installed in a rental unit ASAP. I called them Monday, they came out on Tuesday, and they completed the install on Thursday. Couldn’t have been easier to work with! Great crew!
John was great, set us up with the perfect system, install went flawlessly. Runs like a champ! What more could you ask for!
Anthony was a wonderful technician. He is a true expert at this trade. He took the time to explain things to me and will be back to do more work for me. Carini will be who I call from now on. Us Italians must stick together!
:)
Highly recommend Carini's for their efficient work and mainly, their honesty. I had 3 HVAC companies look at my 19 year old HVAC system, which had stopped working, and each told me it was beyond repair, and would cost apprx. $12,000 to replace. I called Carini's to get an estimate to replace it, and when he looked at it, he asked if we would rather just fix it. I was shocked. He said he wouldn't be able to sleep at night if he sold me something I didn't need. 1 hour and $350 later, it works perfectly. Thank you Anthony at Carini's!
2am Saturday night and the water heater sprung a leak. Needed emergency service so started desperately calling around. Only 1 emergency service responded to me, called to tell me someone would be there within an hour and handled the problem. That was Carini. Their guys were very nice and 100% professional. Thank you!
Travis Clayton
3 years ago
Had a main water pipe break on my house. Was told by the phone operator I would receive a free estimate. After technician came out and looked at everything he told me he was going to come back with an estimate and that he just had to run to his truck. After sitting around for more than an hour for him to come back with my “free estimate” he finally returned after I called him and asked if he was even still around. He then came back with a quote of 15000 dollars. And I feel he gave me this quote because earlier he asked what I did for work and I informed him that I was in the Navy. To which his response was, “Oh so you got money”. Then when I said I could not possibly pay for that he told me I had to pay a 100 dollar service fee after the operator told me the estimate was free. All said and done my father drove from Northern California a 7 hour trip and he and I fixed the problem for 50 dollars. This place wasted my time and tried to rip me off.
bradley Destache
4 years ago
Not super excited about our installation of a 5 Mini Split system. The technicians were a little rough on the property, broken light bulbs in the attic that were not cleaned up, the whole house fan was damaged, and sprinkler system heads were damaged. Additionally installation of the condenser unit (exterior) doesn't include securing the unit even though it is specified in the first section of instructions,Install the unit securely in a place which can bear theweight of the unit.If the installation location cannot bear the weight of the unit,the unit could fall causing injury.According to the County of San Diego the permit has been issued, but has not been signed off.Record IDPDS2018-RESALT-006363:Add to collectionResidential Alteration or Addition - Plan Check-PermitRecord Status: IssuedRequired CONDITIONS OF APPROVAL 07/20/2018.Conditions of Approval: WORKER'S COMPENSATIONSeverity: RequiredTotal Conditions of Approval: 5 (Required: 5)I spoke with Marcus regarding my concern with the condenser unit not being secured and was told that was not their policy, but would speak with the installation supervisor. It has been over 10 days and have heard nothing.
Sandra Geschke
2 years ago
Carlos is very knowledgeable in his trade. He explains things where you can understand. Highly recommend Carlos to diagnosis issues and fix your system/s Great asset to the company.
Austin and Anthony are the best in the business. They guided me through the process and all of the options for a central air upgrade. They helped me fix some of the issues from the original AC set up from the builder. The install went perfectly and couldn’t be happier.
Misha Smirnov
5 years ago
The best service at the best price. Called around to move my outside AC unit. Carini people came in the next day, on time, and got all done without a fuss. And for 30-50% less than local companies I called up, called up 4.
Steve Purugganan
a year ago
I highly recommend Carini to anyone looking to do business with a local, honest, consultative, high quality service. You can count on these guys, they're absolute professionals and provide fantastic customer service. 5 stars!!!
Kats Gustafson
4 years ago
Jason was on time and very professional. He outlined all the details of what the installation would entail. The crew showed up on time and went to work immediately. They were efficient, friendly and careful in the installation.
Plumber was excellent - work was great and efficient. Timely arrival and great customer service!!!
We just had Anthony, lead technician at Carini here to fine tune our equipment. As with the original install, we received excellent and very competent service from Anthony.
Cayetano Hernandez
3 years ago
I am very happy with the deep cleaning job Jesse did on my mini split system. I was also having issues with a nest thermostat that was not receiving power and Jesse’s troubleshooting skills were top notch in rectifying this problem.
Got an estimate on Tuesday for Mini-split unit for our Bonus Room and it was installed by Jesse on Thursday! Very clean install and it works great
- We are no longer worried about the upcoming summer heat. Thanks
Miguel did a fantastic job, replacing 6 foot section of cast iron pipe (which had a crack in it). He was very professional and calmly did his work even though my irate aggressive neighbor was making inappropriate comments to him.
Thank God for Leo from Carini, we had an angle stop fail and had to bucket water for 45 minutes because the condo didn't have a shut off valve. Leo showed up and saved the day. He was awesome and understanding and very professional. Thank you again.
Joanne Campbell
2 years ago
Carini installed a ductless mini split system in our house. They were professional, communicative, and efficient. I highly recommend them!
Great service in a timely matter. Would highly recommend them.
Called ahead with arrival time, greeted politely, donned his shoe covers inside my home. Got to work in an efficient manner, described what he did and found in an understandable way. Overall good experience!
Stephen Bushue
a year ago
My pipe burst turned out to be a pretty big project. Carini and their team were there throughout the process keeping me informed and making suggestions to prevent future issues. Big shout out to Gilbert for a great job under difficult conditions.
Brent Steineckert
7 years ago
Anthony was very helpful in diagnosing and fixing a furnace problem (bad circuit board) and also gave me some insight on another (unrelated) furnace issue.The second issue had to do w/ an odd smell that would occur when the upstairs furnace was activated. I couldn't trace where it was coming from (the vents were clean, filters clean, furnace itself was clean, and the smell didn't seem to originate within the ducting).Anyway, Anthony pointed out there is a drain line connected to a bathroom sink and it turns out the smell was originating from a dirty drain plug within the sink drain. Once I disconnected the furnace/AC drain line from the sink, the smell went away. I'm also replacing the drain and will reconnect the furnace line to make sure it truly resolved the issue.Thank you!
Robert Gillary
7 years ago
Anthony was extremely professional and knowledgeable. He diagnosed and corrected the problem with my heating unit very quickly. I plan on contacting him in the spring to check the AC units.
Myrna Moffett
6 years ago
Jason V. installed our system this morning. He was very personable, described everything to us, and was very efficient. We are very happy with his work and with the AC system.
Survey for home furnace professionally accomplished. Cost estimate fully explained all costs and services, nothing hidden.
Home Furnace installation professionally accomplished, operation of the home furnace explained to all household members. Trash and other installation refuse removed.
Abigail Brier Cecile Kelly
3 weeks ago
Safety and tune up checks never hurt in extreme weather patterns.
I had a tech come out and check for a leak. The tech was exceptionally thorough and answered all my questions. In addition, the following week I had Carini put in new attic insulation.
Gabe is absolutely fantastic. We had such a great experience with his company. He oversaw every detail and in the end, installed a fantastic system at a very competitive price. Stop your search now and give Gabe a call!
Helen Edwards
6 years ago
This is the 2nd year in a row that Anthony D. has come to service our A/C system. He has been prompt and thorough and has willingly explained what he is doing. We've greatly appreciated his tips and recommendations that will help us maintain both the A/C and furnace in good condition.
Damon Boswell
4 years ago
Leo was awesome and honest. We got 12 quotes, and this company and Leo were the only honest company. If you care about honesty and integrity then use Carini and Leo you will be happy
Excellent work! Everything went as planned. Quality work done by Luis and Brian, and were very knowledgeable , professional and Friendly. Cleaned up work spaces, and did an outstanding job! Thank you, guys!!! We can stay cool in the summertime!
I found them to be excellent in every way. Melissa was my contact and she was first class. The work was carried out promptly and with care. I would use them again.
Carlos was very knowledgeable and friendly and clearly explained to me what the HVAC issue was. Plus, I felt like the pricing was very reasonable. Highly recommend him.
Mary Alice Muirhead
3 years ago
Carlos did an incredible job! He was very knowledgeable about our system. He was able to resolve we have had from day 1! Thank you Carlos!
Scott Isaacson
7 months ago
Very professional & thorough technician. Tech said the job was too big so he didn’t scope / film the drain line. He stopped mid job and quit.
Oren Patashnik
7 years ago
My experience in replacing my old heating/AC system with Carini was great. The communication throughout the project with Gabriel Carini was very good, and I'm very happy with the result.
Technician arrived on time, clean clothes, pleasant introduction.
Inspected and completed service on Mitsubishi Mini-split and
whole house system. Highly recommended
Jason V. and Anthony D. were very professional, friendly and competent. Answered questions thoroughly and it was apparent that they takes pride in their work and want to do it right. Left the job site neat and clean each night.
Spit level a/c was not cooling. Eric did a very thorough job. He checked for leaks and recharged system. Result...ice cold air in all five rooms.
Bruner (our technician's name) was awesome. Seriously. I've used ASI for the last few years. They were o.k.....but this guy was the best. Even as an ASI customer, they were not able to even make a service call on my broken a/c for 8 days. That is unacceptable. Carini made it out the next day, fixed the problem, and now have a customer for life. Thanks Bruner!!
Gene Thompson
6 years ago
Excellent Company and Very Professional Technicians.Can't tamper with perfection!One suggestion for the Company CEO, Owner, President; With all due respect,the lift hoist needs to be upgraded. As is it's just a matter of time someone is going to get injured.Once again, Thank You all so much and I'm looking forward to all your expertise in the future. I'm also letting all my family know about your service. Gene Thompson
Travis Miller
2 years ago
Carlos was fantastic. I feel like he really took care of us and laid out our options for what we needed. I will definitely be a life long customer.
Truly appreciated the professionalism! Arrived on time, completed work, explained in detail what was done which made me feel confident in his abilities and outcome. Thank you.
Russell McCloud
5 years ago
If I could give them 6 stars I would. Great service, very fair price, the tech was friendly and thoughtful and not least of all, they scheduled the service call on my time frame, not theirs. I highly recommend this company!
Ricardo and Leo did an awesome job clearing stubborn drain in our bathroom sink(s). Will recommend their services to all our friends and neighbors.
john valente
10 months ago
Carrini Went over and beyond with their professional approach.
I would highly recommend them again in the future. Honesty!
Thanks to Miguel for his quick responsiveness, professionalism and execution. He cleaned up the mess the previous plumber attempted and was patient with our circumstances.
Darlene Draper
a month ago
Miguel installed my new water heater. Did a wonderful job.
DAVID SURWILO
3 years ago
Ramone came and explained all work and price up front. He worked hard and identified the problem. Very satisfied with him and recommend him to everyone. Request Ramone!
Laura Ledyard
5 years ago
I was very impressed with Jason and all the crew that came out and installed our heater and air conditioner. Everyone was professional and on time. WE are Very satisfied!
Extremely professional and headache free and trustworthy
Outstandingly service even though my emergency developed after hours. The drain required follow up 2 days later and resolved free of charge. Drain working properly ever since.
A tough job as the crawl space is only 2' or so, but the
cost was astronomical - more than $3500/day for ONE
technician - excluding supplies.
Hillcrest Farmers Market
5 years ago
Excellent same day service for non functional thermostat. Anthony diagnosed and reprogrammed it to get it working perfectly in minutes. I recommend these guys!
Clint was awesome, he was responsive and helped me identify the problem in no time. I really can’t recommend him enough.
Where do I start My plumber from Carini definitely made a good impression.It was my first time getting my tank serviced so I wasnt really knowledgeable about.Mr.Smith took care of all of that.After leaving I felt like a pro lol.Very professional customer service exceptional Miguel keep up the good work your the reason I would call carini again GOOD JOB from a satisfied customer.
Susan Schiele
3 years ago
Job well done. I am very happy with the results, which is perfect temperature control in the newly completed studio. Renters are stoked! Thanks to John and team!
Candice Maggard
a year ago
The young man who came to fix our air conditioner was very polite very knowledgeable he had us of the running in no time at all @least expensive than we thought we would have to put forth thank you to Tom
Anthony was a great technician - super friendly, thorough and explained everything in an easy to understand way. I will be using Carini and asking for Anthony for years to come!
Beverly Turchin
a year ago
We were very pleased with our recent AC installation by Carini. This is a very professional, pleasant company to deal with.
Got the job done. Expensive. They offer only a 3 or 4 hour window for when they will arrive. 8AM to Noon, or Noon to 4pm, is no good at all if you happen to work 8 to 5.
Pamela Goosby
3 years ago
Carlos did our check up on the furnace. He was kind and also attended to a follow up item from the installation. Much appreciated.
Vicky Nyffeler
3 years ago
Very quick response time - same day service. Carlos was courteous and quick to diagnose and resolve our heater issue. Thanks ?
My technician took 5 min to test and already new the problem with my heater.. He ordered part, R/R and heater was back on track.. He was quick to handle my week long problem.. My family and I are nolonger freezing at night.. We thank you so much!!
Corrine Baker
3 years ago
Needed help in late evening for a clog, help was on the way within an hour. Price was a bit stiff, but work was done to my satisfaction and at an odd hour of the day, so I understand the extra charge.
Their is nothing to say that is a complain about this company the service is none problem they clean up I'm good with their work ethic s.
Verbal Infestation
4 years ago
Jason and his team were professional, clean, responsive and competitively priced. I’m very satisfied with my mini split.
jason and his crew did an excellent job installing our fujitsu minisplit air conditioning unitthey were extremely professional , friendly and completed the work in a very timely manner ( and showed up on time )in addition, they cleaned up the job site completelyat the end, they made sure i was comfortable with the workings of the unitso far works greatvery satisfied and would use them againalso appreciated the fact that by using carini, the warranty on the unit was extended to 12 years
Jason was very polite, helpful and communicated fully the steps being taken to resolve my issue. I appreciated his honesty and sincerity.
Carini replaced my old and ailing central AC unit. Workers were hardworking and friendly.
Very professional and quick installatkon. Everything looks great and works perfectly. I couldn't be more pleased and the financing was outstanding.
Can't say enough about how great every part of the experience was.
Excellent Service! Came out quickly and solved the issue the same day. Great Prices much cheaper than other companies for the same exact parts and labor.
VALERIO PARADISE
a year ago
Tech was very quick and efficient. Explained the work done in terms that a lay person could easily understand.
Nick did a great job. He is very detailed oriented. I am completely satisfied with his service.
Steve Smith
10 months ago
Quick to sell their products and service, but fail to back them up in scheduling follow-up service calls.
Cole, the Technician, was very professional & friendly. Did great job; & he cleaned everything up when finished!
Sharon McKinney
3 years ago
Donald was a great technician. He explained many things that I didn't know and was extremely helpful. He was very punctual.
Doesn't want to install a brand new heater I got from Home Depot. A scam wants to peddle their own products to rip off home owners.
Luis E Vargas Jr
2 years ago
Great people to work with and an excelente team work. Good job guys and girls keep up the great work always going above and beyond any job will my you lots
Carlos was very attentive professional and did an awesome job of keeping me informed about the condition of my units.
Daryl Williams
10 months ago
The installers were professional. We had a couple of glitches but they returned and completed the job in a satisfactory manner
Hector was helpful looking my plumbing issue and I liked his advice me
Hamlet Rodriguez
a year ago
Quick service. Called them at 8pm on a holiday weekend, they were on-site in less than 90 minutes.
Carini did a great job with my new heating unit and efficiently arranged HERS testing and inspections.
Very thorough in all aspects of the job from start to finish. I recommend Carini 100%
Robert Bracewell
6 years ago
Prompt turnaround from call to resolution of the issue. Anthony was professional from start to finish. Excellent service.
Barrett Anderson
2 years ago
The repairman was on time, professional, worked quickly, and fixed the issue. We were very happy with the service!
Lucas Matkowski
3 years ago
Worked with our design, budget, and schedule all the way through the process. Whole team was friendly and knowledgable.
Carlos was very helpful and nice. He resolved my heater issue very quickly.
Melanie Hitchcock
3 years ago
Haik and team was fast and neat. Very knowledgeable and helpful. When we pass inspection it's great.
Great group of professionals. From the office staff to the technicians, they are helpful, friendly, clean & wonderful to work with.
Outstanding professionals, I am impressed, they did a great job.
Alan Goodman
3 months ago
Awaiting rebates to go into effect
Margaret Perry
a year ago
They are so amazing. Great experience. I would recommend them to anyone.
Jason has done a very professional job in estimating, giving me options and in a presentation to a homeowner's board.
Victor Ibarra
2 years ago
Miguel did a wonderful job for us. Very polite and professional.
Very responsive and professional, though it took awhile to get the repair scheduled.
Great same day service with high quality at a reasonable price.
Professional, respectful, reliable. I would recommend them to my own family and close friends. That says a lot!
Danielle Leyva
a year ago
The technician was on time and very professional. Very helpful and honest.
Catherine Thiemann
4 years ago
Prompt response to an emergency drain situation, and great, friendly service. Would definitely call them again.
Dilip Chokshi
2 years ago
The technician Miguel knew what he doing. He repaired the toilet very quickly.
Natasha Salaz
4 years ago
Very professional, on time, honest and respectful technician fixed our issue and was in and out in reasonable amount of time.
Jason McInerney
2 years ago
Fast and responsive, with excellent professionalism and detailed explanations. Also very safety-conscious and clean.
tina reitsma
5 months ago
Checked gas line if fireplace
Daniela Messina
4 years ago
Very honest and professional! Will use them for plumbing too if the need arises!
Michael Khoylou
6 years ago
Professional work, keeping the job site clean all the time, good communication, very happy with the final result.
Brian Mullaney
2 years ago
This was the best service... Friendly. professional and got the job done ..Use them and you won't regret it
Carlos was great, very happy with the service and communication we received.
Great company. Great owner. Tho only company to use in the area. Great service.
Anthony was very nice. He was very efficient and did' not waste time.
Prompt and knowledgable service. Recommend them for any of your plumbinb needs
David Rubenstein
3 years ago
These guys know what they're doing! Quick, high quality and solid price point based on my research and experience.
Great work by Tom and Carlos. Fixed my problem with minimum intrusion. Answered my all my questions.
Steve Perunovich
2 years ago
Carlos was very professional and went above and beyond to provide great service.
Very professional and responsive to calls and installation process
Really appreciate the good work from Haik and Luis. Very neat and tidy. Could not ask for more.
carol Higgins
3 years ago
Excellent service with a smile and no trying to up-sell me as other companies tried to do!
Monique Brun Martinez
3 years ago
Very personable, very polite, a breath of fresh air...
I am speaking about Carlos here...
Csr Basketball
6 years ago
The experience was excellent. They arrived early and worked diligently.
Sarah Ongjoco
5 years ago
Excellent Service and always on time!! I highly recommend Carini Heating & Air Conditioning
Doris McDowell
a year ago
They did a very good job and were on time!
Super job. Really knowledgeable and able to quickly solve my furnace problem.
Jim Dougherty
2 years ago
Polite, helpful and knowledgeable technician was a great help to me and my household.
Fabulous service and consideration for client..Anthony D was the best tech ever...
Fast efficient repairs by knowledgeable repairman
Carini consistently provides experienced, knowledgeable and friendly technicians!
Very friendly and accomdating to my emergcy needs. What a breeze of fresh air in today's climate.
Rodolfo Bautista
a year ago
Great value, good product, and professional staff.
Considerate plumbers of both cost and time. Will use them again!
Jeff Mattfolk
2 years ago
Everything went very well and within reasonable timeframe!
Charles Kaminski
10 months ago
Was efficient and did the job with attention.
Good, friendly service, but on the expensive side.
Great service, very professional.
Prompt, courteous, and thoroughly professional. Excellent job!
Great company. Would use again
Job done fast. Very pleased.
Sally Crawford
4 years ago
They were plesant and gave great service.
Good Service and reasonable value.
Quick and friendly service at a reasonable price.
Barbara Callahan
a year ago
Just got an estimated cost of repair.
Greg Maffett
8 months ago
Fast and professional
Michael Lagrand
a year ago
Great, fast and AFFORDABLE!
Christopher Kulp
a year ago
Reliable and professional company
Floyd Miller
6 months ago
Pressure regulator
Harbor Vista COA
4 years ago
Speedy service and friendly staff!
Backyard faucet replaced.
Elizabeth Aguiar
4 years ago
Was delighted with Corey.
Woodrow Lockett
3 years ago
Great service
Lisa Youngflesh
a week ago
Courteous, on time and fast. Fixed my shower in under 5 minutes. This is the third time I have used Carini and have been just as happy each time.
Danitza Eugenia Juretic Holzpfel
a year ago
(Translated by Google) I have hired the service several times because they have worked professionally and quickly when I have needed it. Totally recommended.(Original)He contratado varias veces el servicio porque han trabajado con profesionalismo y rapidez cuando lo he necesitado. Totalmente recomendable.
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