Margie Reynolds

5 months ago

I would like to thank you for sending Tanner to do my plumbing repairs. He did an excellent job. Tanner is the whole package. A hard worker, reliable, a technical expert, great communicator, and very personable.He was here from 9 to 5:45 working and taking only a 45 minute lunch break. He kept me informed of what he was doing. He coordinated with the neighbor when installing the drain tube that when in her yard. He talked on the phone to my insurance adjuster answering all his questions. And when he finished the job he showed me all his work and explained it in plain terms I could understand. He showed me the shut off valves and how easy they were for me to use.The new pipe he installed went thru the attic storage room. It was tucked tight to the wall, wrapped in insulation and anchored neatly. It looked really nice. The access hole he put in the wall behind the shower head had a nice looking cover over it. Even the water heater in the closet looked clean and neat. I was very pleased with how good everything looked. He paid attention to the smallest detail. He also seemed proud of the job he did. Rightly so.He took about ½ to do the paperwork (his least favorite part of the job- ha ha). Then showed it to me and explained. He had taken pictures that were attached. I was impressed that he did it before he left. It was like the bow on the finished package.

deborah mccarthy

a month ago

Extremely professional and expert installation. Project was difficult due to configuration of air flow system but Phil and Hassan worked through the puzzle and did a fantastic job.

Alan Langworthy

7 months ago

Richard was very responsive and professional.
He quickly found the leak in the wall and had it fixed very quickly.
I was very impressed with his technical competence and professionalism.
I would highly recommend Ideal to my friends and neighbors.

Chris Hatch

11 months ago

They were pleasant and responsive from the initial phone call and were able to schedule us the next day. The repair person was easy to talk to and was thankful for the troubleshooting I’d already done, which let him skip about 1/2 hour of startup work. He had all the parts and tools on hand and had us up in running in no time. The fee was appropriate and we’ll worth it. Highly recommended.

Marla Salewsky

8 months ago

I have used Ideal Plumbing for my business and home repairs of HVAC and I am impressed by their attentiveness and attention to my concerns. All aspects of the business from answering my call - to repair specialists - to follow-up have been pleasant and timely. I will continue to use Ideal for any future repairs.

Gary Shaw

a year ago

Ideal Plumbing is outstanding. After I submitted a note for help online, a principal was on the phone to me in a couple minutes. He diagnosed the problem, confirmed after the crew arrived promptly. They fixed it right away. The fee was reasonable, even cheap considering the damage that could have resulted if I had ignored that hissing sound that came from a hot water line under the house. Thanks much!Gary Shaw

Erica Keller

2 years ago

I had a major unexpected plumbing issue and Ideal Plumbing took care of everything. I felt as though I was in good hands EVERY step of the way. Dustin was knowledgeable and trustworthy from the first interaction. He kept me posted every step of the way and took special care to ensure I had an understanding of the work being done. I have never needed a plumber until I needed a plumber. I feel confident in the work they have done and do not foresee needing more work in the future because they completely fulfilled the repairs that were needed. If I EVER need q plumber OR asked to recommend a plumbing company I would for sure recommend Ideal Plumbing. Thank you for your trustworthy business!

Lauren Sayeski

a year ago

This is our second time (new house) having Dustin come install a tankless water heater. We had such a great experience with Ideal the first time we knew we wanted them for the job this time around. Dustin has an incredible attention to detail and really goes above and beyond. Love that they have multiple people in the office working on scheduling and making sure we’re all on the same page and on time. Highly recommend!

Barbara Kylstad

2 years ago

We were very fortunate to have Rene from Ideal perform the work we needed to the shut off valves and to install our new washer and dryer. Rene was friendly, professional and took great care with our new appliances. He had all the parts required on hand and worked efficiently with a cheerful attitude. He is a very good representative of Ideal Plumbing.

Diane Strum

a year ago

I have been using Ideal exclusively for my heating, A/C, plumbing and AC/heating preventive maintenance for at least 15 years. It's a family owned business, which I really like. They are extremely professional, always on time and responsive to emergencies. All their people are employees; no contract workers. I have never had to call back for a re-do. And they have been extremely cautious during COVID. I recommend them highly.

Jess and Warren Ward

2 years ago

Ideal has been by three times in the past month for a few different items. Ample time to see if they’re the kind of company that tries to turn everything into an up sell (it’s worth it, right? Instead of a $100 repair, they could try to talk you into a $5,000 replacement!).But no. I got awesome repairs and intelligent description of my heating or plumbing problems. These guys are great!Oh, this last time they also showed up early. That was refreshing.

Charlotte D

2 years ago

Highly recommend the teams at Ideal. We've used them over the years for general plumbing needs, water heater replacement, faucet repairs, etc and were always impressed with the quality of their work. This led us to seek them out for our HVAC replacement. They did an amazing job, and while their quote wasn't the cheapest, it also wasn't the most expensive. They provided an A+++ service and were pleasant and professional to deal with every step of the way - Big thanks to Cheryl, Dan, Phil and all those behind the scenes.

Brian Sager

7 years ago

THANK YOU to Ideal Plumbing, Heating, Air & Electrical and specifically Howard, the technician who came out.I had a leak in my attic that was dripping through the ceiling. I called this morning at 8am and was given an appointment the same day. I got a call a while later that there was a cancellation and someone could come even earlier than originally scheduled, which was great.Howard showed up and was awesome! He was able to locate the leak in the attic and fix it in no time. He then replaced our pressure regulator in the garage because it was bad and had been for a while (likely contributing to the leak). It wasn't the easiest job because of how the regulator was installed into the wall. But, he made it look easy and didn’t mind me hovering and asking questions.He was done with everything in just over an hour. The price for everything was more than fair. I am so happy to have this leak behind us so quickly and feel great about that work that was done.I would definitely recommend Ideal for anyone in need of their services.

Tom Claycomb

2 years ago

When a plumbing emergency occurs, like the under slab hot water leak we just experienced, the last thing you want to do is lose time by inviting in several companies to get a reasonable estimate. Because I’ve used Ideal Plumbing on several previous projects I have complete trust in their integrity (fairness), their fast response, and communication. It took one call to them to say “Come fix it” to get the pipe rerouting project started. In two days it was done and we had hot water again. The cost was fair, as I had anticipated. The workers Joel and Hunter pleasant and talented, and they left the project site cleaner than when they arrived. If you need a fast response, a take change approach, and a worry free feeling about project cost, you won’t find better than Ideal Plumbing.

Barry Johnson

a year ago

I recently found myself needing to replace my HVAC system at my home. I called three companies to bid the job and did my due diligence research on the equipment each company was installing. By far Ideal plumbing was the most responsive and knowlegible on the subject. When I called with questions Cheryl was able to answer or get the answer and she wasn't reading off a script like one of the companies. Dan was my estimator and was very personable and custom built my unit to my very specicic needs. Phil and Catalino showed up when promised and both were very tollerant of my oversight and constant questions. They estimated 2.5 days and finished on schedule. I would highly recommend this company to anyone looking for a high quality high performance HVAC system.

Rachel W

2 years ago

This is the second & third times we have worked with Ideal on house projects. The first time was installing central AC & heat, and that went so well that we thought of Ideal when we had our next major house project -- rewiring the electrical. Coincidentally we had a plumbing leak at the same time and decided to hire them to fix the leak. All experiences have been excellent from start to finish. Ideal is extremely professional on every level! Ricci in their office helped us so much with scheduling, answering questions, and keeping us updated through her communication. Mac (electrician) and Aaron (plumber) were always on-time, highly communicative, respectful of our house, and efficient. We appreciate Ideal so much and trust them with our biggest house projects!

Ryan Williamson

2 years ago

We had Ideal out to our house to repair our original Holly Stubby floor heater from 1950. Everyone at Ideal was a pleasure to work with and the techs were knowledgeable, professional, and on time. The price was fair and our heater works better now than before it broke. I will use Ideal again and will recommend their services without hesitation.

Alex Gentry

2 years ago

Water heater in the garage was leaking. I knew it had to be replaced it was an old unit. Ideal was able to come out within a couple of hours and replace the unit with what I chose. I was very grateful to have the work done within hours of finding the leak. Abe was the technician, he was on time actually early. He was professional and knowledgeable. I asked him many questions he answered all of them. Ricci, who took my call, was very helpful explaining the process and costs so there were no surprises. I’m quite pleased with the service and would not hesitate to call them again for my plumbing needs.

Stuart Larry

2 years ago

I have dealt with Ideal for years because they do 1st Class Work and-most important- are totally trustworthy. Our heating system was old, inefficient, and in very bad shape. Ideal proposed a new heat pump and also found many problems in the existing system. They provided a thorough estimate, could answer all my questions, and showed how we could save money with their proposal. The workers all showed up on time, finished on time, and there were no extra charges. The system works well, as planned. I have been burned by HVAC companies in the past. The reason is simple. They do a good part of the job in your attic or roof and you cannot assess what they are actually doing. You have to trust the company. Ideal operates at very high ethical standards. If they might charge a little more, it is well worth it. If you go with a less trustworthy company, you may need to get the job done twice (due to errors) and pay a lot more.

Blauman

a year ago

Had a slab leak, called Ideal at 9am and someone was at my house by 10:30. We had already had no water for 2 days waiting for another plumber to come. The leak was fixed without the need to jack hammer a hole in the slab and the repair was done quickly and looks nice. I also had the guys that were working on my issue put in a new house shut off valve, hose bib, and also add another 3/4 shut off valve for potential future uses. Will definitely use Ideal in the future if the need arises!

Gary B

a year ago

Ideal Plumbing recently replaced our obsolete and leaking water main. They initially set up temporary service to our house so we would not be without water. While they where replacing the main supply line. The workers were very neat and did not butcher the lawn even though they had to dig right through the middle of it. It's nice not having to clean up after a contractor. 5 stars to Joe V for his communication throughout the whole process.

OWNER'S CALENDAR

4 years ago

I called to have water shut off when my fridge sprang a leak and flooded my kitchen floor. Ideal was able to send a tech out right away. It was a quick job and they have a minimum service charge (totally fair) so the plumber offered to inspect the rest of my property. He didn't try to sell me, just educated me and I really appreciated the candid advice and reassurance that everything is in good shape. What a great company. Appreciate the integrity, the prompt service, and the professionalism of the representative I dealt with. Excellent company - I recommend them.

Bill Matulich

2 years ago

Ideal Plumbing came out to fix a toilet that was not installed properly by a different company. The plumber was courteous, professional, knowledgeable, thorough, and completed the work in an appropriate amount of time. He had to uninstall the toilet, repair the supply line and valve, reinstall the toilet properly, check everything, and clean up. Couldn't ask for a more professional job. Will definitely call Ideal Plumbing when I need more work done first.

Rob Ahrens

2 years ago

Dustin Teesma was a fantastic plumber. Not only did he resolve the problem I requested, but he volunteered to stay a few extra minutes to ensure that the problem was correctly solved. Most companies or plumbers would not do this. Plus his quality of work was superb. This is why we always call Ideal. They do excellent work and they are always diligent and professional. Thank you to Dustin and Ideal

Cj Middendorf

6 years ago

We have used Ideal Plumbing several times now, and have always been impressed with the quality of their service, and the knowledge and courtesy of their employees. Just last week we had a no-hot-water issue, caused by some other plumbers working on our bathroom remodel. Ideal had someone out to check it out within just a couple of hours. As usual, their service representatives were courteous and thorough, and we were back in business in no time. I totally recommend them!

Elizabeth O'Brien

4 years ago

My furnace went out yesterday. Brian the tech was awesome!! He cleaned it out and fixed everything from the beginning ,step by step. He worked so fast it only took an hour. He was on time, courteous and very social!! We’re both from Massachusetts!! Thanks Brian! I would highly recommend Ideal and have become a loyal customer!!

Michael Standerfer

3 years ago

We moved to San Diego in 1998. A local recommended Ideal when we needed a plumber and we have been using them every since. We trust them to do a great job. They just completed a repipe job for us and I want to thank and commend Albert, Aaron, Jake, and Pete for their fine work. Their attitudes and efforts reflect extremely well on Ideal's standards. Thanks again guys.

James Boyle

8 years ago

Since becoming a San Diego home owner in 1971, we have used Ideal as my plumbing service support company. Ideal, then, was working across the street on Waring Avenue under Don's father's management. We have since moved to a second home; but, still use Ideal for all of our plumbing needs. Their crews are and have been highly effective and use the best replacement hardware and practices that have always been installed with meticulous care and thoroughness. My wife and I would not think of using any other plumbing service provider for even the most complex service repair or even the most routine upkeep service. Yes, the best plumbing support sometimes requires premium pricing; however, their long term fully warranted successful results prove the worth of their efforts. Our more than 40 years of experience cannot be easily overlooked. Completely clean and reliable results speak to their success. We classify their support personnel as true professionals and all have been gentlemen that we can fully trust with our finest fixtures and surroundings. After their departure, the only sign of their work is beautifully installed shiny new parts that operate flawlessly.Very Respectfully, Jim and Paula

Shannon Spisak

2 years ago

We've used Ideal for a few plumbing jobs in the past and we have been very happy with the quality of work and our interactions with everyone at the company. So when my mom's AC went out we decided to call them. They went out of their way to fit us in. I don't trust other companies with my mom, I'm always worried they will take advantage of her and try and up-sell, or over charge. I don't have that concern with Ideal. They fixed her AC and treated her with respect. thanks!

William Gaines

3 years ago

On May 30 and 31, 2019, IDEAL Plumbing installed a YORK central air conditioning in our Clairemont home. The installation was accomplished by Phil and Renee (the new guy). All work was accomplished professionally and on schedule: Great job. I was present throughout the installation and was impressed with the quality of the work performed. The IDEAL installation team was well organized, well prepared and very attentive to the task. Phil's knowledge of air conditioning and system requirements was extremely impressive providing great confidence that our new air conditioning system will provide us many years of reliable service. A very sincere thank you to all those at IDEAL who worked with us on this project. Well done.

Jack Hawley

10 months ago

In addition to installing a brand new York 3 ton air conditioning and gas furnace, Ideal's installation crew had to remove the 45 year old systems and a lot of flexible duct in a tight attic. They did an amazing job start to finish. They showed up on time each day, and put runners down to keep rugs and floors clean in the house. They were quiet, respectful, and knew exactly what to do with almost no direction from the homeowner ( me). Part of the smoothness of the execution was due to the fact that the manager spent significant time studying the project prior to developing the quotation. Secondly, he came back and spent a significant amount of time with the field supervisor a few days prior to installation to develop a plan of attack including the major work phases, the order of execution, and time estimates for all tasks. It was a truly complex project beginning with the removal of the existing system followed by the installation of a complete new furnace / A/C system, new controls, new, and much larger condenser, new and much larger flexible ducts in the attic space, and all of the electrical and fluid circuits involved. Although Ideal fields a team that has done this type of work many times before, they do not skimp on the pre installation planning which makes the execution much more efficient. On top of that, they exhibited deep on the fly craftsmanship when changing the routing to the new, much larger 18 flex ducts in a very limited attic space, as well as connecting them to registers in 4 bedrooms, 2 bathrooms, and a hallway. This included sealing all the connections to assure conditioned air is contained under pressure and insulated all the way from the air handler to the registers ...no leaks! The 4th day in the afternoon, right on schedule, they were testing the system operating performance, setting up the smart thermostat, replacing the attic access door, cleaning up and taking care of the many finishing details. Super craftsmanship, very quiet execution, no drama, no negative surprises, friendly respectful employees, all at a fair price with no overruns. 10 out of 10!!

Pam Burleton

2 years ago

My husband and I are an elderly couple and our air conditioner broke during the latest heat wave. I called Ideal because they had installed the unit many years ago. I was at first told that due to the heat, we could not be scheduled for a service call for a week but was offered the chance to move up if a cancelation occurred. The next day I got a call offering an appointment for the following day, which I happily accepted. Rene' was the service tech that arrived. He was WONDERFUL! He spent about 30 minutes checking and explaining to us what he found and attempting to fix the problem. Unfortunately, he was unable to repair the unit and we need a replacement but it was not for lack of trying on Rene's part. Kudos to his hard work. It's cooler now while we wait for our new air conditioner installation, but Ideal has gone above and beyond during this difficult time.

Ed Martin

4 years ago

Last night our heater died, and this morning, also cold, we were anxious to get it fixed. By good luck we were referred to Ideal Plumbing, a company which serviced our brand of gas-fired heater. A competent technician, Jose Gomez, arrived at our door in less than an hour. He was quick, thorough, and cheerful as he went through his analysis and repairs. And the cost of the labor and materials was reasonable. We couldn’t be more pleased.

Eva Burleson

2 years ago

Ideal is the best. In 2008 they installed my air conditioning system. Every 6 months or so I have them do a routine check on the heater and the air conditioning unit. They are very thorough, all the technicians are fabulous. Ideal routinely services and maintain my mom's A/c / heater unit as well.

Erik L

2 years ago

The team at Ideal plumbing proved to be exceptional masters of the trade. From scheduling, accounting, to the tech (Renee) on scene, each person represented more than just a company but also a set of standards. Renee took the emergency out of the situation through expert analysis, timely communication updates, and a way ahead plan. Above all, Renee and the team at Ideal displayed integrity each step of the way. As an out of state land lord, and a 24 yr military veteran, I appreciate a team that sets the example.

Magnum Amigo

4 years ago

Wonderful experience. I like that they do follow code so that you won't have problems later from the city. They do quality work and deal with all the paperwork dealing with codes, asbestos and rebates. The workers are very friendly, personable and will explain things. They clean up after themselves and don't leave things lying around which is wonderful for my mother who is limited in mobility. Very respectful of her needs. The office staff and scheduling department are very friendly as well. They keep communication open if there is a change. I will be using them again and have been doing so for years both in AC/H and in plumbing.

David Cody

4 years ago

I experienced a problem with my water heater. I called Ideal and Joel was heat in 1 hour. Joel immediately diagnosed the problem and set about to resolve it.Joel made correct recommendations and arranged to return the next day within a 2 hour window with the necessary parts for my aging water heater.I received a call from Ideal 30 min prior to start of window and Joel was at my door at the start of the window.Joel was extremely kind- courteous and helpful to a person with minimal mechanical abilities.I would highly recommend Ideal Plumbing for all of your needs and I would definitely ask for Joel specifically.Dave. La JollaI

Diane DeTar

4 years ago

I’m extremely pleased with the service that I’ve received from the technicians at Ideal. Phil Beaver was very knowledgeable about the heater/blower settings on my unit. I explained what was happening when the unit engaged and how I had both hot and cold spots in the house. The air didn’t seem to be mixing like it should. He adjusted the settings and explained what he had done and why he did it. What a difference in performance. It’s really working great now. I don’t even know when it’s on. Cudos to Phil and Ideal Plumbing!

Melinda

4 years ago

Great quality service. We had a kitchen drain pipe leak that was an emergency. Ideal lives up to their name, the service and staff is ideal. Thank you for coming to our rescue. After our plumbing repair we needed our drywall and stucco repaired (from fixing the kitchen leaking pipe), and Ideal’s remodel technician Rene did an amazing job!

Anita Hoban

4 years ago

Ideal Plumbing responded to my service request promptly. Joel arrived on time, and proceeded with complete professionalism. He willing explained the work needed to be done to repair the problem. I appreciate the expertise that Joel brought to the job and will definitely call upon Ideal again.

Stacey Reed-Matthews

2 years ago

Joel was able to come early, which was appreciated seeing as how we had water dripping from our ceiling. He explained what he thought to be wrong and was able to make a temporary repair while parts are ordered. I would recommend Ideal Plumbing for your plumbing needs.

Michael Bishop

a year ago

The service tech, Abe, was professional, courteous and did a great job. He answered any questions I had and I will not hesitate in calling Ideal for any future work including potential remodeling! Great work!

Robert C

9 years ago

I just want to praise Bill at the front desk for his great helpfulness. I have lived in San Carlos for 28 years and have comeinto the Ideal showroom many times to buy a fixture or part.Although I could have gone to the Home Depot, I knew that I would be sold the appropriate (and high-quality) part by Bill. Along with the parts, he freely offers advice from his long experience as a plumber. This is invaluable to me as one who does most of his own repairs for financial reasons. Bill has always been honest, knowledgeable, friendly, patient and anxious to do right by me, qualities which are not common nowadays. As one of the public faces for your business, he does great credit to your company.

Virginia Patch

3 years ago

Phil and Rene from Ideal worked 4.5 days to install a complete HVAC system after the failure of my 13-year-old A/C unit. I went with the company due to three highly trusted recommendations. The work was quite costly, but it was very complex, involving the replacement of the A/C unit, the furnace located in the attic, and very old attic ducts. Plumbing and electrical work were needed, as was old duct removal by an asbestos abatement company. Everything was done strictly to current code, and the technicians were knowledgable, skillful and pleasant. Phil took time to fully explain the new thermostat interface and many other aspects of the job. Ideal's work is guaranteed; if I have any questions or issues, they will return to make things right. Work was completed today; so far I'm very satisfied.

William Philbin

4 years ago

This was the second job I have had Joel from Ideal Plumbing do for me. Both times he was professional and thorough. I would recommend this company to anyone looking for a plumber. He was also friendly and explained the process. Five stars.

Matt DeVol

4 years ago

Ideal Plumbing replaced my 50 year old furnace with a more energy efficient model last year and the workmanship and quality exceeded my expectations. More recently, I called Ideal Plumbing to replace an old toilet with a more modern and water saving model.If you call Ideal Plumbing, ask them to send Joel Casden over to fix your plumbing problem, because he is one of the best master plumbers in San Diego.

Margaret Eugley

4 years ago

It took very little time to schedule our appointment and Howard arrived right on time. He fixed both problems quickly and efficiently. He carried all the parts on the truck, so there were no delays. We have used them several times before and they have always been great.

Suzy Koenigs

a year ago

Great service from start to finish. This includes office staff. Lars did a complete and thorough job on the tune up of the A/C & heater unit. Explained things clearly. Friendly and professional!

Nature's Best Garden

6 years ago

I wanted to post a big thank you to Ideal, and to say that when you see how a company solves problems, you can see the true measure of that company. We had a problem, asked loudly for help, and Ideal did an outstanding job of taking care of us. You have earned yourselves a loyal customer. Joe, the General Manager called right away, scheduled electricians to come to our facility, and today sent two very professional electrical technicians, who completed the work we needed. We are - ONCE AGAIN - a very happy customer of Ideal Plumbing, Heating, Air & Electrical! This story has a very happy ending!

Julia Padilla

4 years ago

I have received above high expectations of air services performed by Phil at Ideal plumbing heating electric and air. As well as to the whole crew at Ideal, who have a genuine authentic family business , to which had made me feel a part of. The air quality of my condominium unit has been unbearable, due to tobacco smoke from downstairs neighbor and I need to use my air conditioner for the heating summer months. I was in a sort of pit to thinking that my moving back after 4 year's of being gone were going to be stressful and unlivable to , because of the smoking nuisance from the neighbors. I was desperate for any solution. I had walked into and very welcoming Ideal off Waring Rd. to talk about my issues, I talked with Dan of my situation and I felt a huge weight lifting off my shoulder because of the possible solutions I was given. I had told about an air scrubber that white glove guy's reccomend with a cost , I passed information to Ideal team and they looked into the research and found a better quality based on reviews of a life saving air scrubber that I have to say was the best investment I could have done. My quality of air improved dramatically upon the first use. The price difference was that Ideal did save me $ compared to the white glove guy's . With Ideals honest business management and standards, I look forward to continue this family business relationship to further assist with all my in home needs to plumbing, electric, and air.

Robert Zentmyer

6 years ago

I served over 38 years in the Navy and so I have lived in places all over the world. In each of these locations, when I lived in civilian housing, I have used a number of plumbing and heating companies. Ideal Plumbing, Heating, Air and Electrical is, without a doubt, the best of any of these companies. Their services are reasonably priced, they are responsive to my requests, and their technicians are always courteous, on time, competent and complete all services in a timely, professional manner. I would not use anyone else.

Eric W

4 years ago

I got a house in Allied Gardens and had some minor issues with the kitchen sink. Ideal came out right on time and we're very professional. They fixed everything very quickly. Dustin and Randy did a great job. Had another issue and Gabriel and Alfredo did a great job

RB M

3 years ago

Outstanding! Timely response to a priority call. Worked the project in, even though they were extremely busy that day, to make sure that my relative's sole bathroom was up and running asap during her first week in a new residency. Guessing they have a customer for as long as she lives in the area. Ricci in the office, and Howard in the field, were just outstanding.Not only timely, but also thrilled with the work quality. Very highly recommended...

Dan Strum

3 years ago

Ideal put in an amazing 3 head A/C and heating system in my little home. Just lit it up and it's great. My family all have their own comfort zones available now. On time, on budget. Competitive price. Long warranty with annual service plan. Thank you Ideal! Very happy customer here.

Leonard Rosenthal

6 years ago

We have used Ideal for over 20 years for plumbing, electrical, and HVAC. They are professional and extremely responsive to our needs. They do quality work and stand behind it. They recently replaced our ancient HVAC system with a modern high efficiency model. They made sure we received the maximum rebates possible. They spent a lot of time tweaking it to make sure it met our expectations. Our home is much more comfortable than it was before and our energy use has fallen dramatically.

William Parsley

4 years ago

We had a sewage clog in the main 3” line on a Saturday afternoon. We were desperate. Called Ideal Plumbing and In less than an hour an Ideal technitian, Jose, arrived, went to work, and solved the problem. He was a polite young man who displayed pride in the quality of his work. He told us the cause of the problem, cleaned the area, and left it in better shape than he found it.

W. Gefrom

4 years ago

I began using Ideal Plumbing about 5 years ago and haven't even considered using anyone else since. Professional, courteous, respectful, and high quality workmanship. Plumbing service is definitely not something you want to shop around to get a low bid. You get what you pay for.

John Trice

3 years ago

We did major plumbing, electrical & remodeling projects over 5 years ago with Joe & the team at Ideal and everything still looks and functions perfectly. In short, a great team providing a quality service.

Rose Polak Walters

4 years ago

I had an appointment for a 1-3pm visit, they called at 12:45pm and were there by 1pm. They did good, clean work. They explained everything really well and weren't pushy when I said I'd wait to have certain things fixed. Howard was our service guy and he was great!

Jerry HSD

3 years ago

Had a leak in my water line from the street to my house. On a Saturday morning! I dug up the line and found the leak, not thinking that I could get someone to repair it until the following week. I called Ideal, they were totally helpful and responsive. Don was at my house late in the afternoon and quickly repaired the line. Great customer service overall and very professional!

James Andrews

2 years ago

Ideal’s performance was very professional. Dan walked us through each step of the process. Install supervisor Rene ensured that everything went well and timely. I highly recommend them for all your plumbing needs

Michael Cronin

7 years ago

Ideal Plumbing Heating completed a major installation of a replacement heater and new air conditioner in our house (approx. 2500 sq. ft.) in March, 2016. Everyone involved was very professional and knowledgeable. Even cleaned up everyday. Highly recommend.

susan weseley

8 years ago

We couldn't have been more satisfied with the service, consideration and politeness of the men who assessed our problem and then resolved it very quickly.Our air conditioning unit had to be replaced and this occurred during one of our worst heat spells.In addition, I have allergy issues, and without this unit having been promptly replaced, I would have had breathing difficulties.I would recommend Ideal Plumbing without hesitation and give them five stars.They are indeed IDEAL!

Frank Dwinnell

3 years ago

Great company! Great service! very respectable of your home! Over all great experience! They did an amazing job installing a new AC system into my home it was done quick and efficiently with little to no hassle! I'm grateful I went with a quality company!

Danna Dyke

4 years ago

We love having Dustin help us with our plumbing needs and we know when we see him walk up the driveway, we don't need to worry about anything! Thorough, skilled and VERY HONEST - I feel like he is taking care of us like he would his parents. Just called Ideal a couple of hours ago and the job is done already!!! Love Ideal Plumbing !!!!!!

Gary Sharpe

7 years ago

After reading my post Joe, the General Manager contacted me and handled my incident Politely and Professionally. I was very impressed that they took the time call me. In the future, I will be using Ideal Plumbing and would recommend them to my friends and neighbors.

Patricia Hulbert

4 years ago

My Technian arrived on time, and introduced himself as Aaron. I explained my problem, Aaron asked some questions, and looked over my system. He then explained what the issue was and what was needed to repair it. He then explained how my poorly functioning water softener was impacting the pipes in my home. He gave me a lot of information to help me make some decisions on what to do. Over all, I was very pleased with his service!

Juan Gutierrez

a year ago

Joel did a fantastic job installing our new water heater. He cleaned up my garage better than when he left ! We would definitely reach back out to this company

Luisa Vargas

a year ago

Excellent Service. Water heater installed, organized, personable technitians, thorough clean up, very satisfied. First-time service with Ideal Plumbing ,will call again.

Charles Judice

4 years ago

I am raising my review from one star to three. The unit leaked water into my ceiling due to what I have been told was insulation in part of the system as well as the drainage/catch pan not being installed properly. They did in fact come out, correct the issue, repair the damage caused by it, and test for mold to ensure the home was safe for myself and my kids. It was more stress than I like but I can respect that they took responsibility and fixed it.

Mary Hogan

a year ago

Ideal replaced the fan motor on our AC unit. Seems basic until you realize our AC is 34 years old. As a bonus they did it at less than half the original estimate when other estimates were 20 times higher.

Garilee Chuma

2 years ago

Lars helped save us on one of the hottest days of the year. So professionaland addressed and fixed the issue very quickly. Everyone at Ideal is fantastic and they are so knowledgeable, I refer them to all my friends and family. Thank you Ideal!

Michael Richtik-Rinaudo

2 years ago

I called regarding a leak in my main supply line. Ricci helped me and made the whole process manageable. After the work was complete I had some issues with a charge and again Ricci helped me figure them out and worked with me. My recommendation for anyone working with ideal, talk to Ricci she goes above and beyond.

91polwp. usat047

5 years ago

Pete Gonzales, who specializes in plumbing, helped install a protective cage for the backflow preventer in front of the property I'm helping out with. Pete did excellent work. I've found him to be very knowledgeable and patient in answering plumbing questions and providing information on any plumbing concerns a client may have...a solid pro who certainly represents Ideal Plumbing, Heating, Air & Electrical well!

BarbaraSue Barnes

8 years ago

Joel Casdan is the best. He was knowledgable and helpful in letting me know my needs and in installing my new water heater today. I was glad to have his help in fixing everything the way it should be. I will call upon Ideal and Joel for any future plumbing, heating, air and electrical needs. THANK YOU!

Parker La Salle

5 years ago

We had a leak with our toilet and called ideal plumbing. Robbie was worried that our older tiles might crack while repairing the pipes. He was not only able to salvage the tiles but fix our leaking toilet. He was very professional and always communicated exactly what was happening through the few visits. I would reccomend ideal and specifically Robbie for any of your plumbing needs.

Lenny Coss

3 years ago

The work on my heating system was completely professional. The two technicians, worked quickly and efficiently. Cleaned up after themselves thoroughly and the final bill came in under the original estimate. High fives all around

Mary Sheldon

2 years ago

These folks have fully replaced our entire central air system and water heater. We continue to have them maintain it all. Excellent work, wonderful people and they even remind me when maintenance is due!

Jodi C

4 years ago

I gave it a 4, because the extremely high price for the job that was done is insane to me. I’m in the wrong line if work. Aside from that the customer service was great. Joel came to the rescue and was very friendly, professional and Knowledgeable. We are in the clear..

jay brewer

2 years ago

A shout out to Hunter for the outstanding/professional service. We've been working with Ideal Plumbing for over 40 years and Hunter stands out as one of the best. . . outside of Don Sr., of course!

M. D. Grimes

4 years ago

I just had several jobs done by Joel at Ideal, I'm very happy with the outcome. It was done quickly, cleanly, and cost less than the estimate. Happy Camper, thanks Joel.

Barry Goldwater

a month ago

Service was professional, timely, and transparent as to scope of work.

Gayle Regan

6 years ago

Ideal plumbing has helped me with our needs for 45 years and have always done a great job, on time and very professionally. They are great on the phone too, and always very helpful and polite. A great team!

Marcelino Figueroa

4 years ago

As always Ideal and their staff have provided us with excellent service! I have made mistakes by using other companies, never again, it will always be Ideal for any plumbing, heating, A/C and electrical service. Thank you again!

Marcel

Nan S

a year ago

Ideal replaced a hot water heater for us; the work was of excellent quality, the technicians were polite and on time. Great experience!

Troy Gagielo

4 years ago

Excellent job done on diagnosing the Heater fan problem. Lars the technician walked me through the process and was very courteous and professional. You could tell he knew his way around a furnace. Good job.

C Anthony

9 years ago

I needed help with finding a certain part for a leaky toilet, so I stopped by Ideal. No, I didn't have the faulty part with me...but I knew what I needed, so I just asked where they kept that type of part and I would look for it. Instead, I received an unwelcome lecture and boring analogies from the guy who was there at the store, telling me why he couldn't do anything for me without knowing the brand, size, model number (yada, yada, yada...). The only reason I came to Ideal for my project was because I assumed they would have more selection in their showroom than the home centers, who predictably have only the same two brands which are one-size-fits-all made-in-China garbage. AND, I assumed they would have better service than the echo-filled cavernous, devoid of sales associates aisleways of Lowes and Home Depot. I'm no plumber, but I did graduate from high school and I don't need to be insulted by a business I'm reaching out to for help with a simple issue.

Glenn Younger

2 years ago

The best in San Diego! We use for businesss, offices, and at home. Their work with our home AC saved us over 30% a month off of our elec bill. Plumbing, HVAC, and Electrical, they do it all, and do it well.

Dylva Pryor

5 years ago

DO NOT USE IDEA PLUMBING! I am a Veteran Widow! I am also paralyzed and home bound. I called Idea Plumbing because my air conditioner was not cooling. Needless to say the tech. was out 3 times for the same problem and I was charged all times... I finally called Anderson Plumbing they charged me $79.00 and fixed my AC and they Gurantee work. If my AC stops cooling they will come out and fix AT NO CHARGE... CALL AROUND BUT SAVE YOURSELF STRESS DON'T CALL IDEA PLUMBING...Sdsofine- San DiegoCharles you are so right! I too was never given an estimate on repairs. Tech came out said he fixed AC and charged me $162.00 for a 45 minute jobIDEA PLUMBING TECH Will Come out and fix problem without telling you the cost before the work! ANDTHEY DO NOT GURANTEE THEIR WORK...DON THE OWNER WILL MAKE UP EXCUSES FOR THE EXTRA CHARGES. BUT WILL NOT HONOR WORK GURANTEE. ..

Mark Laskey

4 years ago

Joel was on time & on point. Fixed the leaking sink and was able to salvage the legacy fixture saving me the cost & hassle of getting a new one. Use Ideal Plumbing ?

Domenic Brunetto

6 years ago

i just want people to know what a great company ideal is.the staff, tecnitions, management.i had a problem with my airconditioner during the heat wave, i was so miserable without air, i was having trouble sleeping also.they sent a a tech named joel..suffering with the heat got my air going, and he was clean, profesional, and courtious. id recomend ideal to anyone and i do.thanks again, giovanni brunetto.4803 hart drive.

Karen Kitinoja

4 years ago

Everything was IDEAL! Many kudos to Sheryl in the office for fast and efficient scheduling, as well as Matthew the technician for being polite courteous and efficient in repairing my neighbors and my air-conditioning systems from mouse damage.

carrie cook

5 years ago

They were excellent. They arrived right on time or early on both visits.They found the problem and repaired the line efficiently. The cost was reasonable.They were extremely personable and polite. I would use them again without hesitation.

Mutchono MiSTF

4 years ago

On time friendly service. Honest with the issues at hand, Gabriel gave me a few options on what to do. That’s why I continue to use Ideal Plumbing & Electrical for my home.

John Peek

2 years ago

I love Ideal. They are straight shooters and I rely on them for all my heating, plumbing and electrical on my own home plus, as a contractor myself, I refer them to all my clients.

Donna B

4 years ago

All very professional. Worth the price for peace of mind.
We had Joel come today. He was great, as expected, since all are of the highest standard.

Dave Nichols

2 years ago

Fantastic company and the most reliable honest pricing company in San Diego. We use them for our home and rentals and my mom loves them too!

John Martin

6 years ago

Ideal Plumbing is a great company. I have been doing business with them since 1956. They are always prompt, professional and efficient.

Holly Volberding

4 years ago

Our technician Lars knew exactly what was wrong with our furnace in a short amount of time. Experience is key and Ideal has a very knowledgable staff.

brenda harvey

7 years ago

I glad to see your company opened on a Saturday so I was going to patronise your company for my HVAC needs. Only to find out that if I use your company it would be concidered emergency service and would be charged time and a half. I guess I won't be using your business at all.

Joel Siegel

4 years ago

Shane was our plumber from Ideal plumbingHe provided a thoroughly excellent customer experience, completed the repair successfully and gave excellent suggestions for future workI’m happy to recommend Shane and Ideal plumbing as a high-quality, ethical vendor

William Tench

4 years ago

Repairman arrived at the start of the appt window. He resolved the drainage problem quickly and effectvely and cleaned up after very well.

JJ Baltikauski

a year ago

Condo is 40yo and in serious need of some electrical updating. Ideal was great to work with and did a nice, clean job.

Jessica Luckey

4 years ago

I’ve always been satisfied with the service and cost of ideal plumbing. Joel is professional, courteous, and skilled.

Ken Robak

4 years ago

This is a family business that is a pleasure to work with. I would not hesitate to use them again for my plumbing needs. Quick response with fair prices.

sundiegojc

4 years ago

My clogged drain was addressed efficiently once the plumber arrived. He arrived acceptably close to the agreed-upon start time.

chas clayton

8 years ago

WITHOUT HESITATION 5 STARS, SIX IF AVAILABLE! THEY ARE THE BEST I HAVE EVER DEALT WITH! THEY TAKE CARE OF ALL OF OUR NEEDS WHETHER ELECTRICAL, PLUMBING OR HEATING FOR OUR 3 STORY DUPLEX ON MISSION BEACH AND MY OWN PERSONAL RESIDENCE AND HAVE FOR OVER 10 YEARS!ALWAYS VERY RESPONSIVE, PROFESSIONAL IN ALL RESPECTS, COST EFFECTIVE IN THEIR CHARGES. IF YOU WANT THE BEST, CALL IDEAL, YOU WON'T BE DISAPPOINTED, BUT DELIGHTED! CALL THEM FOR ALL YOUR NEEDS!CALIFORNIA BEACH HOUSE PROPERTIES

Gordon Andersen

6 years ago

Have been your customer since I bought this house 50 years ago.
Have always been happy with your service. If any problem occurs I always
call and let you know and it is resolved

Jaime Hernandez

3 years ago

This is the first place we call for all of our plumbing needs, and we are recently very grateful for the renovation on our bathroom.
Their genuine want to help our needs is greatly appreciated.

Zachary Barrett

4 years ago

Joel was fast and efficient when it came to unclogging my drain, even gave me a little class on maintaining the drain. Would highly recommend this company, A++

Mary Strobbe

4 years ago

Juan was prompt in arriving. Pleasant and professional. Appreciated he explained issues to me. I would ask for him for any future electrical work.

John Beck

4 years ago

On time and on budget. Gabriel did excellent work with no leaks installing the new kitchen sink faucet.

Matt

3 years ago

Lars, the hvac tech did an outstanding job getting my wall heater back in proper operation again.
I’ll use this company again for any future service.

Kevin Kelly

2 years ago

Hunter, the service expert, quickly identified and fixed a gas leak. Service was very prompt and friendly. Not inexpensive, but I do not take chances with gas.

penny wise

4 years ago

The technicians were on time, and very courteous. They answered our questions and completed the work in a timely manner. I would definitely recommend them to friends

Karen Pearlman

4 years ago

Excellent service by Joel Casdan and Paul. Fixed slow sink, stopped up bathtub and slow second shower quickly and thoroughly. Professional, patient and a pleasure.

Peter Llewellyn

4 years ago

Top quality work, friendly and professional service. Joel is awesome
Love supporting quality local businesses !

Brent Eidson

4 years ago

I know I can always count on Ideal for high quality service at a fair price, and their technicians are friendly and professional.

Chuck Blood

5 years ago

Great installation - they went above and beyond what was asked to ensure we were up to code. Very conscientious.

Mike Anderson

3 years ago

Great service. Fast and affordable. Only calling Ideal for any future plumbing issues

Laurel Tobar

4 years ago

Easy to get a quick appointment; service repair was prompt. Very friendly and professional.

Veronica Williams

a year ago

Great company. Quality work. Very friendly staff.

M M

6 years ago

They did a great job installing my split system air conditioning.

Erica Maxwell

3 years ago

Professional, reliable, excellent communication with pricing, scope of work, etc. Everything done to high standards.

Tracy Blankenship

4 years ago

Amazing customer service and customer care! Also very quick to respond to appointment requests.

Robert Le Ribeus

4 years ago

Friendly and competent plumber. Very satisfied
R J Le Ribeus

steve schwab

3 years ago

They charge twice what most plumbers charge.
Save a lot of money and go elsewhere.

nick busseau

2 years ago

tech neat got the job done. left no damage or mess

Phillip B

4 years ago

Great people and fast service! Very thorough job.

mike green

2 years ago

Great work! Fast, efficient and friendly!

Todd Hodges

3 years ago

Good service but high price.

Jeffrey Truesdell

4 years ago

Somewhat expense, but quality work.

Greg Johnson

7 years ago

This place is not willing to work the do-it-yourselfer.

Mike Olson

4 years ago

Excellent service. Thank you.

Paul Webb

4 years ago

On time. Courteous and informative personnel

Jamie Ogle

2 years ago

Always responsive and helpful!

Marc Session

4 years ago

Rene was efficient and professional

Setsuka Smith

4 years ago

Professional and good

Mark Jacobson

a week ago

We had a unit installed that heats and cools the house. Everyone we dealt with at Ideal Plumbing was friendly and knowledgeable. The crew members were very careful with our house and property and went out of their way to satisfy our requests. With competitive pricing and good attitudes, we just found our new provider for all future plumbing needs.