Best New Plumbing Construction in Phoenix AZ

I heard back from Gabe right away and he came out a couple hours later as he said he had time. He was very friendly and professional. He had the part to fix my washer on his truck and it was up and running in no time! He agreed the old stuff lasts better than the new stuff! I will definitely call him next time I have a problem!

Met with Ron today. He was professional, friendly, and knowledgeable. He came to do one job and was able to fix two other jobs that I needed to be done. He allowed my teenage son to watch some of his work and ask a bunch of questions which I thought was really kind of him. This was my first time using Handyman Connection and I will not hesitate to call them again the next time I need some handyman work done. Thanks Ron!

The type of work that Adobe energy management leaves done is the type of work you tend to show people of an example of what a professional job should look like. Everyone is up and running at full gears doing their part so that at the end of the day everything looks nice and clean.

We've had them come out to do some electrical work. They were sub-contracted by KB Homes. They were professional but I wouldn't say friendly which if fine. As long as the work is proficient.

TIMELINESS: Of the three times, they came on time once. Unfortunately, they give you a four window so you can't leave the house to run errands. We were given an 8-12 window and asked for a 30 minute heads up call before arrival. Tiffany O. the admin assistant, assured us they would. The tech didn't arrive until 10:15AM and did not give us a call as requested. As I tried to explain to Tiffany, if we are scheduled between 8-12, then shouldn't we be the first stop? Otherwise, give us a window time of 10-2. She didn't seem to understand the logic so I gave up trying.

On one occasion, they said tech would be arrive between 8-12. We got up early to have breakfast and removed everything off the counter where the work was going to be done. Then we get a call around 9AM to inform us that the tech called in sick and they need to reschedule. For such a large company, I am surprise there is not enough manpower to support situations like this. Every where I've ever worked, management always makes sure there is enough coverage in case someone is out sick. Needless to say, this pushed us back another day and we had to reschedule with the other sub-contractors.

SERVICE:
The don't seem to have a high standard of customer service. Of all the contractors we've received service from, they possess lack of friendliness, enthusiasm, and sense of urgency. However, the last guy who was here was the most proficient. He really took his time and was very thorough. The second guy left without cleaning up all the drywall dust from drilling into the walls. Allen who was the third tech who came out was friendly and courteous. He explained what he was going to do and cleaned up after himself which was very appreciated. He treated us the way he would want to be treated and respected our home as though it was his.

OVERALL: They do good work but they need to improve on their customer service and communication. If you do use them, definitely ask for Allen. He's the guy you want!!