Best Drain Video Inspection in Phoenix AZ

Kyle Tsosie is experienced and professional. He was able to evaluate the situation with the kitchen pipe and valve and create options and estimates, and give a lot of detail. He answered all of my questions about a complete re-pipe as well as options to fix just the one pipe to the kitchen and was able to detail the advantages and disadvantages of each one. Great to meet a technician that is so professional and knowledgeable. I appreciate all the time he spent reviewing all the options. Thank you!

Once again, this company has proven why they have such great rating and have been in business for so long.1. Booking an appointment online is easier than it should be. I made one this morning for later in the same day. Easy.2. Ethan called during the appointment window but I didn't answer. They followed up every half hour until I was available. Some might find this annoying. I think it's awesome that a business would work so hard to reach me when I clearly failed at holding up my end of the bargain (being available during a window I chose).3. When we finally connected, a full 1.5 hours after my window, Ethan said he would arrive in 30 minutes. He did exactly that.4. Ethan was smiling on the phone, despite me not being available when I said I would. He was also smiling when he arrived. I'm talking a genuine, I'm happy to be here to help you, kind of smile.5. Ethan practically fixed the problem just listening to me explain the issue. He really listened to me, by the way. He didn't come in to my house acting like the smartest person on the subject, despite the fact that he obviously is. At several moments he could have made me look and feel stupid. He did not at all. In fact, he turned my failed thermostat install around and made it sound like I helped him.6. At the end of it all, 5 minutes later, Ethan left me without a bill and that same genuine, infectious smile on his face.Service like this barely exists today. A company that hires people like Ethan is one worth returning to again and again. Fair warning to you Parker and Sons, Ethan is designated for great things. Treat him well while you have him, and he will continue to wow all your customers the way he did this one.5 stars every experience, every time. Thank you for holding on to and exhibiting exceptional customer service and work ethic.