Best Full Water Service in Philadelphia PA

UPDATE: After writing this review, Gen3 management contacted me and our experience improved. I'm increasing the rating because they were apologetic, communication improved greatly, and they got a crew out to make our system operational.-------------------------------We contracted Gen3 for the relatively large job of replacing our furnace and installing AC throughout our home.As the installers were packing up they let me know that the air-handler they installed in our attic was not working and that someone would be in contact with me later that day or the next day.No one from Gen3 contacted me for 5 days despite me contacting the office multiple times.Eventually an appointment was schedule to fix the brand-new equipment they installed for the 8th day since the installation crew left. That appointment was cancelled last-minute and reschedule for 11th day. On the 11th day, no one from Gen3 showed up.In addition to all of this, the attention to detail with the installation was poor. I never would have written a review of a local business about these things alone, but in combination with the other issues it paints a clearer picture of what to expect:- One of the ceiling vents isn't flush with the ceiling- In multiple rooms the installers left blue-goo (I'm assuming leak detection fluid) drips down the wall, on the baseboards, and puddled on the floor. By the time I noticed this the baseboards were stained in multiple spots and needed to be repainted.- They managed to gouge one of the plank of a brand-new floor that we had installed on one of our rooms two weeks prior.The sales consultant we worked with before the installations was helpful and responsive, so we had had high hopes of how this job would go. Unfortunately, the reality is that Gen3 is irresponsible and unresponsive. The lack of care, communication, and proactive efforts to make this situation right is bad business, disrespectful, and is at this point insulting.

Matt replaced my compressor on my central air unit! Quick and professional!