Best Heating Unit in Oklahoma City OK

Lisetta was her name I believe very sweet lady at the front. She helped us find our specific GE water filter in no time. I can always count on this location to have top notch employees that really care. Thank you all and I will definitely recommend this particular location from now on!

Our AC unit stopped work on a Saturday afternoon. I called Terry’s because they had serviced my units before. Even though it was the weekend I got a quick answer and set up a time for a technician to come out. Within 5 minutes of getting off the phone with the office the tech Jay called me. Gave me an estimate time of arrival. Called me back 30 minutes later and had a cancellation so was on his way. Jay was quick to Service and explain the situation. I appreciate Jay for his help and Terry’s for their service.

Very helpful people

Excellent communication and very knowledge about our options, possible future upgrades and our neighborhood. They gave us great peace of mind for protecting our home and safeguarding for the future. The entire cycle of service was excellent and Jordan was also very helpful on the front end.

Good selection on a number of clearance items today, Presidents Day. Soaker hoses 100' regularly priced $22.95:were $5.00 Miracle Grow brand. Other items with similar discounts. Just never know what is discounted and varies at each store.

Excellent company to work with, from heating and air conditioning to plumbing we have never had a problem with them. We just had them install a new American Standard heating air conditioning system including a new digital thermostat designed for the system. Learning how to use the digital thermostat was a little challenging and was never a problem with them sending out a technician to retract us..

We purchased a service agreement where a technician would come out twice a year to check out the system. Technicians they send out are polite and knowledgeable. Keep up the excellent work.

Slow

I wish I knew the young lady's name at the paint counter. She's helped us several times and she's great! Really knows her stuff!

Awesome

Absolutely terrible customer service.

I ordered 3000 sq ft of carpet for a project with my company. We ordered it for delivery and after the order was placed and processed we realized the delivery time was going to be slightly later than we needed it, so we changed it to pick up. After all the confusion of whether or not our 5 gigantic rolls of carpet were even here, the rep with the apron titled, The Don, treated me like i was the biggest inconvenience he's ever had to deal with. After he couldn't figure out what was going on with my order, he sat back at his computer and started talking to another customer and completely ignored me. I went to the flooring department where a really nice woman helped me out and walked me through every step of loading up my order. She is the only reason i didnt completely cancel my order on the spot, and she's the only thing that saved home depot from receiving one star. I will not be placing any more orders with home depot from this point on. I will also be calling corporate to let them know how unsatisfied i am with their company. Im sure The Don could care less about the customer service he provides if it means he has to get up from that computer station im sure he sits at all day.

Thanks home depot!