Drabek & Hill Air Conditioning & Heating Inc.

My mother has Dementia, I specifically authorized a hot water heater installation and a new shutoff valve to the house. Instead they sold her on some bogus part on the shower. I wish I could give more info on the part and what it was but they will never answer my questions when I call. they always claim they will get with the plumber who went there but never do.

Do not trust them. They up sale to people who cant make decisions for themselves and I specifically told them of her condition and what she and my father are capable of doing on their own. They did an excellent install but the fact they charged us 300 + on a part and installation that was not authorized was totally unacceptable.

They charged us 2400+ on a hot water heater install as well. Which is above the others I got quoted but because we had done business before I decided to spend extra money. NEVER AGAIN unless they rectify this.

What a reliable and professional company to do business with! Their customer service is A+!! We appreciated Michael D. and his willingness to come after hours to help us with our water leak. Every time we have had an emergency, they have always had someone to talk with 24/7 and someone to come out asap. Cannot say enough good things about Drabek and Hill/Mr. Comfort.

Excellent company to work with, from heating and air conditioning to plumbing we have never had a problem with them. We just had them install a new American Standard heating air conditioning system including a new digital thermostat designed for the system. Learning how to use the digital thermostat was a little challenging and was never a problem with them sending out a technician to retract us..

We purchased a service agreement where a technician would come out twice a year to check out the system. Technicians they send out are polite and knowledgeable. Keep up the excellent work.