Best Furnace Unit in Oklahoma City OK

Lisetta was her name I believe very sweet lady at the front. She helped us find our specific GE water filter in no time. I can always count on this location to have top notch employees that really care. Thank you all and I will definitely recommend this particular location from now on!

Our AC unit stopped work on a Saturday afternoon. I called Terry’s because they had serviced my units before. Even though it was the weekend I got a quick answer and set up a time for a technician to come out. Within 5 minutes of getting off the phone with the office the tech Jay called me. Gave me an estimate time of arrival. Called me back 30 minutes later and had a cancellation so was on his way. Jay was quick to Service and explain the situation. I appreciate Jay for his help and Terry’s for their service.

Good great guys at work in the pro desk

Above and Beyond showed up at the time that they indicated. Michia was my tech and he was outstanding and fixed my problem quickly. He did give some options regarding upgrades as my plumbing is original to the house, and it was greatly appreciated. He took the time to explain these options. I plan to use Above and Beyond for all my HVAC, Plumbing and Electrical needs going forward.

Probably not my least favorite experience, but close. I haven't received my card...over a month later. Almost no one knew how to charge it. I spent 45 minutes trying to pay.... finally paid with alternative method....needed help loading. Was given attitude. When I got my drywall home, the corners and edges were crumbling...yay! I paid full price for hot garbage that was concealed by the packing. So disappointed.

The bright note was the very cheerful and helpful staff at the rental counter and the customer service gal who finally fixed credit card charge. Next time I will shop ANYWHERE else.

My mother has Dementia, I specifically authorized a hot water heater installation and a new shutoff valve to the house. Instead they sold her on some bogus part on the shower. I wish I could give more info on the part and what it was but they will never answer my questions when I call. they always claim they will get with the plumber who went there but never do.

Do not trust them. They up sale to people who cant make decisions for themselves and I specifically told them of her condition and what she and my father are capable of doing on their own. They did an excellent install but the fact they charged us 300 + on a part and installation that was not authorized was totally unacceptable.

They charged us 2400+ on a hot water heater install as well. Which is above the others I got quoted but because we had done business before I decided to spend extra money. NEVER AGAIN unless they rectify this.

This 5 stars rating is for Ms. Jennifer Myrick - the lady at the customer service department of Quail Springs Home depot. She is enthusiasm in her work. Jennifer was very patient to me and helped to solve my issue even it took time. I also want to say thank you to Zack - the store manager and also the young lady who was very busy on that day to help the customers when Jennifer was solving my problem. Strongly recommend.

I can’t believe how fast the guys got my pendants hung. Thank you.

I have talked to a few local carpet stores and have been less than impressed. Just talked to Todd in carpeting here at Home Depot and he was so helpful answering all my questions. I will probably be back to use their services be cause of Todd's great customer service.