Best Tank Water Heaters in Austin TX

18 July. Abacus tells us they will have an employee come out. When 'Sean' showed up 4 hours late. Fine. No worries but Sean ended up FALLING through our kitchen ceiling during his attic inspection. Sean refused to let us call for medical help. Sean begged us not to call the business and he insisted on leaving immediately. He didn't offer to clean the billows of insulation or debris. Sean left and simply told us we would get a call in the morning. We had to wash everything that was outside our cabinets, was towels, sweep, and reorganize. Next morning...no call. We sat here with a gapping hole, a/C escaping, and God knows what. We called family to try to patch it and nothing worked. NO ONE CALLED . We had to reach out at 1....we finally got someone out here at 6pm! AND IT STILL ISNT FIXED!!!! We ordered a damn near 15,000 unit and they won't fix our house!!!!

When I called to set up a service call, John asked me to send him a photo of my panel... So, he had all the parts he needed to make the repairs with him when he came out. Great service all around.

Stetson did a great job with our annual electrical inspection. He explained exactly what he would be checking and why, putting everything in context so that I had plenty of information to weigh any future decisions.On the same day, Wayland inspected our furnace and let me know about a few issues that we may need to address in the future. I appreciated his full explanation and recommendations. Both of these gentlemen were impressive in their knowledge, careful in how they communicated their findings, and utterly professional.

When I had a serious piping problem I was told that I should completely change all the elements, but I got advice from turbo plumbing and they only changed one pipe and everything was as good as new, great.