Best Plumbing Services Including in Austin TX
Where do I begin. I had to replace my entire sewer line and was quoted 12,600 with a 2 week turnaround. 2 months later with numerous workmanship errors the job was considered complete. I reached out to management with a timeline of my attempts to reach the project manager on numerous occasions regarding missed appointments, shotting workmanship and on-site disarray-parts of the old pipe were left on the lawn and ingested by my tenants dog thus causing an emergency vet visit on my dime. I asked for a reduction in my overall bill due to the laxed and negligent approach by staff. 4 months after sending my email of concerns I get a call from billing saying the job was done and to pay the bill. They did offer a $600 reduction which only served as a payment for the vet bill. Not once did I receive a call from ARS regarding my email. I strongly suggest that if you are someone that expects reliable, competent service and communication regarding your repairs, stay clear of ARS. I really wanted ARS to make this experience right so I would not feel compelled to right this review...they did not.
www.ars.com
8619 Wall St Suite 600, Austin, TX 78754