Best A C Unit in Austin TX

i am so impressed and satisfied with ALL aspects of your company!

I’m happy with the job that they did and had a positive experience from the moment I contacted them! I would definitely call them again!

Used Angies list to find them and was going to take advantage of a 99.00 coupon for service. Ended up being a much bigger job with a Freon leak in the coil that would require replacement of coil and new Freon to recharge the system. My service tech Arthur had some real challenges with this job from getting a new everapator coil to having to disassemble the housing to get it through the opening for the attic where he had to put it. He called me from the supply house to let me know what was happening and why it was taking so long to get the replacement coil. Had another tech Ernest come help him to get it up into the attic. Arthur spent all day and didn'r finish till about 8.00 pm he kept me informed and worked non stop till it was done. Was a good sized bill this type of work has gotten expensive but didn't mind paying the amount after it was done and that was due to the service Arthur provided I felt he had given me excellent service and follow through. You truly get what you pay for in today's economy. Will use this company again if needed and Will ask for Arthur or Ernest to perform the service call. Kudos to Efficient for having employees like Arthur who provide their customers such outstanding customer service and make you realize why things cost so much to fix as you need to pay to get the right employee..

During the Austin Ice Storm in February 2023 my Generac Generator was having issues. Joe was responsive and put me in touch with a service technician/electrician (Mario) who could not make it out due to a full schedule. However Mario took the time he had to FaceTime with me and had me prepare to show him our generator installation and the associated wiring. I safely (with power disconnected) traced and walked him through the wiring as he directed via the phone in the rain/sleet. He identified that the wiring was incorrectly connected to the Automatic Transfer Switch by another electrician which is apparently fairly common. I contacted the electrician whom performed the original installation and he corrected the issue. Following that, our generator ran without issue and continues to power our house while we await local repairs to the blown transformer/bulk electric grid. Thank you Joe and Mario!

Great guys! Showed on time and fixed my issues at reasonable cost. Will certainly call them first next time.

One day in my house the air conditioning began to sound strange, I did not give it much importance because I thought it was common, to my surprise it was not, after 10 minutes smoke began to come out of the appliance, I had to turn it off immediately but the heat was unbearable, I looked for a tech near my area and I found this company on Google Maps, I called the company a little worried hoping that they could help me urgently, the person in charge of the telephone line told me that he would see if I had any tech available and would call me back shortly, within 10 minutes he let me know if there was availability and within 30 minutes Kendrick was at my house, he did a deep clean and repaired my air conditioner, he also gave me several maintenance tips, I felt very happy with your service.

I have used ars many times...this time I called 3 times...the first person hung up on me because I asked about a trip fee that had not been charged in the past. The second person said that any trip fee would be deducted from the total bill. The third person I spoke to said that there was a trip fee that was not deducted from the total bill. All and all the employees were rude and not helpful when I asked questions. This was a surprise because in the past the service was great. I will not be using ARS again and will not recommend them