Best Tubs in Houston TX

After a rocky start by not getting to me on the day of my appointment which was set 1 day in advance, the technician Mike White was professional, transparent and patient. He explained the options I had with regards to the gas lines in my house and didn't push me to go with the most expensive option. It was nice to have the information and be able to make the best decision for my situation. He did all of the requested work efficiently and was a great representative for all plumbers and for Abacus.

We had a furnace replacement completed today and I’m absolutely livid. Not only did the techs steal something from our laundry room, they also left a complete mess. The techs admitted to “accidentally” taking our stuff and customer service offered to have them come back but why on earth would we want people who have already taken stuff that didn’t belong to them to return to my house?! They also ripped the siding off a wall in the laundry room. Also left black paint or whatever it is all over the walls and shelves as well as the water heater. There is now a “cricket” like chirping noise coming from the unit whenever the AC is on. We called to get someone to come out and see what the noise was and the customer service rep stated that we would have to pay $69 for someone to come out and look at something that their own people messed up to begin with! Thankfully that rep agreed to waive the fee. This is the second time that I’ve had issues with this company. A few months ago, they caused a gas leak during an AC repair. At this point, we feel we should be refunded some if not all of our money for the horrible installation, experience, and service we received. We were told we have to wait until Monday to hear from the refund department. We’ve been burned enough by this company and will be searching for a better option. DONT USE JOHN MOORE’S SERVICES! You’ve been warned!!