Best High Pressure Drain Cleaning in Houston TX
Worst company I’ve ever hired. I got their value plan with all around service and maintenance. Every time they visit, they leave issues behind. They break equipment and tell you that you’ll have to pay them for the repair. They over charge. You get very little benefit from their value plan or whatever the official title is.Example 1 - plumbingSaw the problem, said they couldn’t fix it, I suggested a solution and suddenly they figured out the solution. I received a heavy charge (with the discount and coupon) for them removing a plug from my garbage disposal.Example 2 - water heaterI asked them to do annual maintenance. The tech breaks it somehow and tells me that it’s broke and the water would no longer heat. I argued with him over the phone and suddenly it started working again. I called another tech to confirm if there was any issue. The tech from another company told me that it wasn’t an urgent issue and could wait a long time before being fixed. The alternative company also replaced the system months later for a fraction of the cost.Example 3 - ACSystem fan was having issues. Abacus told me that with my discount, I would pay 199 for them to diagnose (excluding trip charge). This does not include any repairs. I worked for a major HVAC manufacturer and know that this price is on the high end. No thanksConclusion: I ended my membership and will not be requesting any further services from them.Positive - nice customer service people
www.abacusplumbing.net
4001 Kendrick Plaza Dr, Houston, TX 77032