Best Restoration Fire Damage in Phoenix AZ

Graco Home Remodeling was great from start to finish! Ignacio Carrion is very professional and has amazing customer service. The Graco team is always flexible, available, and punctual to get the work done around my busy schedule. I loved that they provided photos of the damage on my roof when quoting the work that needed to be done. The cost was very fair and competitive (nothing was overpriced). I am so happy with the work they did and recommend them to everyone.
Bueno, Bonito y Barato!!

Thank you Ignacio!!!

We had an amazing experience with Kenny and his crew. Kenny was very attentive and communicated well in all aspects of our remodel. We replaced all flooring, filled in a sunken living room, replaced all doors and windows, as well as all baseboards, remodeled the master bathroom and kitchen and painted the inside and outside of our home, all in three months time. We highly recommend him!

They do such amazing work! My shower head broke several months after install and they came over no problem and replaced it!

Initially called in for water damage repairs this guys are great I ended up using them for other remodeling after the repairs they did on one of my restrooms I noticed other areas around my house where up for a re do so we did and the whole experience was great no issues with the team they did a great job cleaning up after themselves every day very reliable on time matador construction really impressed my family we would definitely keep them in our emergency contacts for any emergency and non emergency repairs and fixer uppers thanks guys keep up the great work ????

Great attitude and detail oriented, Olesia did an amazing cleaning job and she spent the time needed,
She cleaned my home as hers and I loved that

We initially hired DRC to complete some plans for an extensive renovation to our Scottsdale home. Dale made representations about their ability to do architectural plans, engineering calculations and also complete the construction. We should have read the signs early, he was an hour late to the initial meeting and then, during the next 9 months it took to get the plans finished, there were lots of mistakes and omissions. It felt like I was marking homework from a pre-schooler. Every time the next set of plans were provided there were omissions, mistakes and forgotten items we had spoken about at previous meetings where I had kept notes.
Dale never turned up with any notes, never took any notes and rarely remembered anything we spoke about. His attention to detail is lacking and his pricing is ridiculous. He wanted $27k for a portable potty rental and $8k for a new hot water heater!
The initial budget was $650k and this was confirmed to be still on track at a meeting in May (8 months in) where we requested an update as to when the plans would be finished and when we could get a bid. We finally got a partial bid in August after putting pressure on him, the bid came back at just under $1.3M (admittedly there were some optional additions included that would have reduced the price by circa $150k if removed) however the bid was still $500k over all of his estimates. We now have a set of plans that we paid $12.5k for that are useless as most of the items we designed were based on the pricing advice of Dale coming in at circa $650k. They will have to be re-done by a real builder. DRC pretends to be a one-stop-shop with all trades on staff, however, they work out of their house and rely upon outside trades to do all the work.

It seems like DRC are a “mom and pop” outfit that are playing outside their lane. They need to keep putting up garden sheds and leave the real building to professionals. Do yourself a favour, KEEP LOOKING!

This was a terrible experience. I had a project with them for 6 months that was very simple. They lied for months and never once called or emailed to provide a progress report for months!. Not sure how they’re in business. Run

Looking for residential or commercial work to be done? Look no further! Bethom Contracting is worth it!

The preferred insurance vendor wasn’t a match, so I sought out dozens of contractors, interviewing each one, digging in deeper as I had an entire home water loss and extensive work to be completed.

Jodi was the first voice of Bethom and was excellent. Their project manager/superintendent CJ Castro was on site within hours, professional, detailed, and assured me his estimate would be inclusive of all damages. I requested referrals to review Bethom’s prior work, and Jodi eagerly provided. I called EVERY SINGLE referral, sometimes multiple times to make a determination, asking several questions. All referrals had valuable input and realistically provided areas of opportunity for Bethom. Each referral spoke highly of Bethom and if they had to do it again, stated they would hire Bethom again, and many have used Bethom for additional projects.

My home is 65-70% complete and I’m ecstatic to see the final touches. For now, hands down I’d recommend Bethom for residential and commercial. Their project manager works hard and goes to bat for his clientele. CJ is knowledgeable, responsive, transparent, and involved in the process. He keeps you in the loop as often as you prefer. Any delays were outside Bethom’s control.

Current rating 4.7 star and on their way to a 5 star. Give Bethom a call and make sure to snag CJ as he is the best!

(Translated by Google) because they do a very good job

(Original)
Porque hacen muy buen trabajo

Shannon and his company provided a build out of a 2400 square foot office condominium investment property I purchased. Having never done anything like this before, Shannon and his team were patient and helpful with every aspect of the design and buildout. we now have a tenant who loved the building and signed a 5 year lease.

Andrew was professional, knowledgeable, and friendly. He completed our bathroom remodel in about 2 weeks. This experience was worlds above our last experience with a different company. I would definitely recommend him.

I recommend AM/PM Restoration Services to anyone who has flood or mold as the result of water damage. We had both problems and AM/PM fixed both of them professionally and with care. Thank you AM/PM!

This man should not be building houses or in the construction business period.
Where to start, at the beginning when we got our plans approved, my wife and I had asked for a copy (which I received 11 months later). Several instances we would meet/talk about things to happen to/for the house. He never took notes and always forgot things. We were the ones to initiate anything going on. Paint colors, counter tops etc. Whenever we would schedule appointments he was either late, just forgot or didn’t show. Simple instructions were not followed on several occasions I had complained to him I did not like the language barrier between the people working on the house and ourselves. I was asking for one thing and getting another. e.g.(gas line was put in after the dry wall was done, laundry room sink was forgot about until after paint was done, no back yard light, water line issues, the countertop was ordered without all the measurements for cut outs, water heater closet wasn’t taped or mudded until after paint).
We watched as our house sat with nothing being done for three months straight. He gave us a move in date of mid-Oct, then Nov 2nd and finally Nov 20th. He had to pay rent for a month which should have been two months at the rental house I was at, due to procrastination. We had a 1 year loss of use on our insurance policy and he used every bit of it, and then some.
For the next week we still had stuff being done. He said let me get my guys to do it, his guys are the one that took 8 hours to install a microwave oven and still had to call someone in to build a simple soffit for the oven/microwave vent. Or the landscaping crew that destroyed our exotic vine not once but twice. Landscaping isn’t or wasn’t part of his contract. What was part of the contract was a port-a-john which was not put in until after I complained about picking up human feces, left by his workers on my property. He likes to use unskilled & unlicensed workers so he can save the money. Most of the work done at my house happened on the weekends. There wasn’t one aspect of the construction process that wasn’t screwed up, except roofing & demolition. Framing was warped (at least that what the other drywall company said after an inspection) plumbing , gas, framing, drywall, electrical
Or we were being lied to on more than one occasion
DO NOT HIRE THIS COMPANY. STC INC. has had several lawsuits over the course of 10 years.

This restoration service was fantastic. They were always on time, did what they promised all while being very professional and very neat and clean. There was never a mess in our house, and they paid attention to all the details many contractors or trade professionals let slip. I would hire them again in an instant if I ever needed this type of service.

Be careful of this contractor he seems to think he's to good to do certain types of homes. He told us that he picks and chooses the homes that are worth his company's time and told us he didn't need our business. HE WAS VERY RUDE I WOULD NEVER DO BUSINESS WITH THIS COMPANY

Small family owned contractor with sense for detail

March 2018 referred by online contractor listing thru USAA. Russ Hermann personally came out and did all the measurements and provided us a quote to build a covered patio on our house. At that time they had good reliable people and they did a great job, all done very professionally and Russ did a final walkthru and touchup. we were very satisfied. The house looked great after the job was done.
2021- Apparently the company has changed and added a partner Mario Rios who is not reliable, does not follow-up on the job and cannot be contacted during or after the job is done. The work that was discussed was not done but prompt payment was expected anyway. I paid them off to get the lien off the house and had to finish the job myself. Mario uses his family to do the work and does not provide guidance to them on what is to be done except by phone. Looks like Russ Hermann is not running the company anymore and the lack of quality on the job and after really shows. I cannot recommend this company anymore.