Best Handicap Accessible Bathroom in Phoenix AZ

John and Team revamped my old shower into a fully tiled and glass shower of my dreams. They are great to work with and very responsive. From the demolition to the finished product quickly and the pricing was extremely fair for the work done. Mike is super and making sure the customer is happy at all times. I am very pleased to post this review as I feel they deserve it. Nice job guys.

The installer was wonderful, however the product fell short of what I was expecting in the shower surround. The quality of the material is a hard plastic and for what I paid (over paid) I was expecting more. I asked the company repeatedly before the job for a detail cost of the scope of work including commissions and I have yet to receive it and the job is done. I feel like they are just pulling a figure out of the air and pulling the wool over peoples eyes, especially seniors such as myself. The company had two whole months to provide the information and didn’t. They did however charge a large amount $11,000 to my HomeDepot credit card before the job began and I still owe a lot of money!

If your looking for a high pressure sales person who bad mouths the competition and talks very badly about others this is your company. We chose to go with another company for many reasons, they didn’t bad mouth there competitors, the cost was substantially less and overall were a better company. Finally we had to throw the guy out of our home. He insulted my wife by not understanding we were getting many quotes and we made it clear we don’t do business with people like him. If this is how he was trained this company should be ashamed.

We needed our master bathroom shower remodeled to accommodate a wheelchair user. After hearing about all the problems people encountered on bad jobs we were paranoid about choosing a contractor. We decided to go with Independence because they specialized in handicapped remodeling. We met with Mike to go over our project, got a quote, and set a start date. His crew arrived on time and were courteous and efficient. When a few project hitches came up (which they almost always do) they were resolved to our complete satisfaction.

Independence charged a fair price, honored their quote, started on time, did an excellent job, finished on time and cleaned up after themselves. What more could a customer ask for? I would recommend them without hesitation.

Not happy with a tub. The jet tub installed looks like it has dirt ring around it. The floor of the tub is squishy. Not installed properly. Second bathroom looks like there is rust spots forming under the shower door rail. After less than 1 month.