Best Design/Build in Phoenix AZ

Great experience. Luke worked very well with our team and the contractors, always trying to make sure we had the best outcome at the lowest cost. We actually stuck to our timeline!

One of the selling points - features that led us to the purchase of a Regal American Home was the agreement that they would fix (within reason) any minor issues with the home. In the beginning, the company was very responsive and willing to help when they could. After several months and turnover with employees, the communication fell off. I completely understand that based on the transaction being over but there was an agreement in place when we purchased the home that they would be available. We had to pay out of pocket for several urgent electrical repairs when they couldn't be reached. Being a homeowner is expensive, but a electrical issues in the first year is not quality work. The communication-answer with the company is that they sub out all work. Fast forward, they did agree to repairs after a year we where in the home. The latest project manager admitted that our tankless water heater was not installed properly and did nothing to fix it. All around a very disappointing experience. We decided to pay out of pocket to repair this rather than go back and forth with the company.

Lee Withrow

They did the job well and I was fully satisfied. There were some pieces of wall panels that were damaged that they will replace. Thank you management for responding back.

I was referred to signature kitchen and bath by a friend that used them previously. Their Phoenix showroom was really nice. We sat with Ben to go over our bathroom remodeling needs. They had a lot of options available; which was a relief because our bathrooms are very small, and we needed to open them up a bit

We decided to redesign both of our bathrooms. We are very excited about our new granite countertops for the bathroom. The ones we picked really stood out to us. We had looked at a few other places and didn't really like what they had to offer. Everything seemed dated.

Overall we are very excited with our new bathrooms!!

I received an estimate from Metro Builders to replace a fence that was knocked over during a monsoon. I filed a claim with my insurance company with the estimate that was paid out. Metro Builders then sent me a formal contract which I signed and executed. I had to chase them down to get them to come out and measure. Right before they started, they told me that they miscalculated and needed an extra 20% and wouldn’t honor my signed contract. Clearly lack attention to detail and wouldn’t honor the executed agreement. After that, needed to restart the process with a new contractor.