Best Cabinets Installation in Phoenix AZ

• 4th of Sept 2021, Sign contract to replace cabinet fronts in Kitchen and Main Bath, paid half of cost, asked how long for project to be completed, 2 to 3 months, was what we were told.
• Week of the 4th of Oct 2021, received a call from the measurers they will be out to measure, picked 8th of Oct 2021 for that measurement.
• Was called from office manager (she said that was who she was), they said we will have our install done before Thanksgiving 2021.
• Called Dec 6, 7, 8, 9, 13th, 2021, finally talked to live person, which was a lady named Dawn, she said not everything came in, she then said the job would be done before Christmas again 2021.
• Called multiple times in Jan and Feb 2022, left messages no response, tried calling Sean the salesperson no answer, at this point I was getting everything ready to contact Channel 3 (3 on my side) We felt like this company just stole our money.
• Call from Dawn, I agreed to March 8-10, 2022 install, I also said I don’t want them coming if they don’t have everything. She agreed. No call, from Dawn installer call and ask if the 14-16 would work.
• March 14-16th, 2022. No communication from Dawn, so assume everything is in now. Installers showed up, start doing their thing. March 15th during the install the installer said, we noticed that not everything was here, missing doors and drawl facing, crown molding, trim around Island, and floor molding. I asked about the Bathroom, and they said, it wasn’t part of the contract, I said look at the contract, and I said when you were here to measure you measured the bathroom, So they said they would have to go back to office to find out where everything was. 3 more days of time off, getting really upset now, called Dawn no answer left message no call back.
• May-June 1st, 2022 – still no communication, reached out again, left VM, someone called saying Dawn no longer works here I need to talk to some one in Texas?? I am thinking Texas. Can’t remember his name, (Rick?) he said he would look into this.
• July 14th, 2022, received a call from installer they are at my house, they finally have everything in, would like to finish install. I said I am at work, they said I was called and oked this date and time. I said no one called to schedule this. But I didn’t want delayed because on me.
• July 15th, 2022, the installer said I am sorry to tell you that not everything is here, no crown molding, and a couple other molding pieces missing. They said they would need to order it.• * Sept 26th, called the local office, they said they don’t take calls at this location, I said I wanted to talk to owner or office manager, was told not available and that I needed to call the call center. Called the call Center no manage available, but that they would call me as soon as they become available, if they don’t call back, then the call center person Would call me back. Well as expected no call this week at all.
* Project took over a year to finish, they finished the end of Sept 2022..

This project has been a nightmare, this company obviously doesn’t care about the customer, or communication to their customers. All the Lies… We are now at over one year later and still our project is not complete. My Wife and I have had to take time off, to a tune of around $2000.00 +. This is unacceptable, our kitchen was unusable for months, causing stress and anxiety to our family.

I would like to hear from someone at this company on how they plan to compensate us for all the things we were put through over the last year. This was totally unacceptable; I am just at a lost to how we have been treated over the last year with this company. How can this company have any good reviews, I can’t be the only customer that has had this problem, in the Phoenix AZ Area.
Like everything else with this company, nothing will come of this.

We just had our new bathroom cabinets installed. Excellent work and beautiful cabinets! Vincent was professional and made sure the job was done correctly. Chris is always a pleasure to work with. We also had our kitchen remodeled with Cornerstone about 7 years ago. I could not be more pleased with it to this day.

Awesome company to work with!

Victor and his whole crew were on point and very professional and I would and have already recommended to friend and family.

Our installer, Reggie, was very professional throughout the entire process. He explained what he was going to do everyday and he was punctual. We had no issues with the install. Highly recommend Reggie! Our bathroom looks amazing!

The only complaint about the entire process (besides the install) was that when a representative from Reborn called to confirm the install they left their extension but their phone system is terrible. You can’t enter an extension without the call disconnecting. I tried to talk to a representative but they would direct me to the wrong department.

Also, I’m waiting to hear about how to pay the loan we took out we have not heard from the loan company.

Update 8/22/22

I tried to call Reborn back two weeks ago because the inspector never came and also we noticed that the panels that they installed were not straight. I was told that my message was forwarded to the project manager. Still haven’t heard back. I deducted one star because of this. It’s been frustrating trying to get in contact with anyone. Left another message today. We’ll see.

Ed and Greg @ “The Remodeling Firm”, are awesome. Every time I go there, they are full of knowledge, conversation and great ideas. I really appreciate them.
I WOULD RECOMMEND

Professional, punctual, smart and kind - Keith is amazing and has an outstanding company. I highly recommend Arizona Kitchens and Refacing!

I purchased cabinets online from Sanels Wholesale Cabinets! The quality is perfect, and the customer service was outstanding and extremely helpful throughout the process. I don't usually write reviews, but they left me speechless and saved me money and effort. I recommend this company to everyone.

Helpful and very attentive.

Fantastic and efficient. The install was smooth. From start to finish in ONE week! Great experience! Highly recommend!

Done a few projects with Chris now. Grest communication and follow through. No reason to look elsewhere!

Amazing experience with Ellen and all of her team. I would highly recommend White Builder. Professional, TRUSTWORTHY, and they care about your projects. I'm a huge fan and we're looking for other work for them to do around our home because we trust them to do an excellent job.

We have had a great experience with this company! Ruben, the owner, was honest, responsive and easy to work with. This company did a great job rebuilding our kitchen cabinets, redoing the plumbing, repairing all drywall and painting the whole place. They worked really hard to make sure that we were happy with all of the results. We are so happy we used Matador Construction and would definitely use them again!

I hired FHR Construction to build a guest house and do renovations on another structure. I found the quality of the work to be very good and the jobs were completed on-time despite a major design change that I made midstream to the project. The quality of the work was very good and particular excellence to the workmanship in the bathrooms, kitchens and stonework. I would definitely recommend FHR!

(Translated by Google) because they do a very good job

(Original)
Porque hacen muy buen trabajo

I have been waiting three months for windows to be installed. I have paid half already and plan on selling house end of the month with no options on what to do.

Been doing business with Dave for years now, would recommend his company to anyone who needs a good contractor!