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PROPS to PEP Solar!!!

4 years ago we had PEP Solar install solar panels on our roof. At the time I was very worried because our house was 20 years old and our red tile roof had never received any kind of service. I told PEP Solar at the time I did not want to move forward with the project because I felt at some point in the near future the roof would need to have the underlayment replaced. 20+ year Old Home in Arizona with a red tile roof = Significant Roof repair will be needed soon.

Pep Solar told me not to worry and they would, one time only, remove and replace the solar panels IF the roof needed repair in the future. Ultimately this was added to our contract.

As it turns out, in the last storm our roof started leaking and sure enough, to repair properly, all of the solar panels need to come down and then go back up. One roofer told us they would provide that service for $150 per panel, YIKES!

I reached out to PEP Solar and they said, Yes, they would honor their contract and only asked for about a 30 day lead time so they could schedule a crew accordingly; all we had to do was provide a place to store the panels during the work. (Hello Garage!)

Props to PEP Solar for honoring their contract as well as the original install and everything in between. PEP has been amazing to work with. The staff was friendly, professional always on time and on budget.

Before solar we paid almost $4,000 a year to APS. Since Solar installed, less than $800 a year. 8 out of 12 months our APS bill is ZERO with a credit applied to the bill for the super hot four months of summer.

The project was not inexpensive to install. I figure an 8 year, ROI but after that we are on the sunny side...pun intended.

I could not more highly recommend PEP Solar if you are considering solar panels for your roof and I would add, the panels work.

Scam! Find another company! They dont monitor your panels unlike most companies. We spend 90,000 on 70 panels and they havent worked properly from day one. They ignored our concerns for over 2 months. Finally sent someone to look at the panels , admited that they were installed wrong. They have done nothing since. They keep saying they are doing everything they can but have nothing to show for what they are doing. They have not provided anything in writing showing any effort to fix the issue. They just keep saying we should be patient. Almost 5 months in of paying power bills on top of the payment for the panels and we should be patient? They tell us they will call right back, and dont. They dont reply to emails or calls. Just 2 days ago they told my wife keeping her in the loop was easy and not a problem and that they would send her an email the next day no matter what. She got nothing from them as usual. They tell you what you want to hear and then ignore you. Unless you want to spend 90,000 on top of your regular power bill and the fees from SRP to be conected to solar, do not use this company!