Best Remodel And Repairs in Phoenix AZ

I had such a great experience with Hero Home Services! From setting my appointment with Janette ( the day after Christmas) . They arrived early and took the time to help me call the insurance company when I wasn't sure how to handle the situation I was in. Albert was AMAZING! He helped diagnose the problem, gave me great advice on how to get my repairs fixed and what steps I needed to take to get the help I need. Chris was quick to arrive with the camera for the sewer line and they were able to identify where the issue is. I cannot say enough good things about how much they helped me formulate a plan and set my anxious mind at ease. They have great work ethic and are VERY transparent about pricing which is very important to me. I Highly recommend them. They genuinely care and want to help. Awesome customer service!

I am out of state landlord who was told continuously that the problem was being fixed however every two days the sewage backed up again. My tenants and neighbors confirmed that the worker went across the street to another neighbor to look at a problem on my GPS tracked and billed time while doing little for my problem. I lost a months rent, had crying tenants, was promised a copy of the camera viewed tape of the problem which was never received. When I pushed for this - they then said suddenly we couldn't do it as we didn't have the right camera (!???!) and then expected to get paid for doing NOTHING! I don't care how owner Dave wants to spin this - every word is true. Own up to your inept workers and bogus information that you supplied.I was being taken advantage of as owner Dave knew I was out of state. The very 1st appt the worker did not show up and then claimed my tenant wasn't home, who emphatically denied this, then when they did show up- I rcvd vague information and they obviously did not know or care to know what the problem was as after each visit within 2 days it backed up again. After weeks of this, I called another plumber who was there and had the issue fixed in 3 DAYS! This biz is run by a guy who takes advantage and had the nerve to send a bill that I never signed a contract for to collections. CONSUMER BEWARE. My tenants and neighbors said these guys were an absolute joke and after dealing with another plumber WHO WAS PROMPTLY PAID IN FULL - I tell you to run!

So refreshing to have an honest plumber! Stevan was early to the appointment. He was extremely articulate and explained everything . After scoping the line with camera explained there was no issues with line and showed us the video. Other plumbers told us that the line was all deteriorated and needed replacement and told us it was all original cast iron when in reality it was 90% new ABS. Thank you, Stevan! Restored our faith that honest tradesmen do still exist!

I recently had the pleasure of hiring All Pro Plumbing Services for a plumbing issue in my home, and I was blown away by their excellent service. From start to finish, every person I spoke to, from the dispatcher to the plumber, was friendly, knowledgeable, and efficient. The plumber arrived on time, quickly diagnosed the problem, and provided a clear explanation of the solution and the cost. The work was completed within the estimated timeframe, and the plumber left the area clean and tidy. I would highly recommend All Pro Plumbing Services to anyone in need of plumbing services. They truly provide excellent service in every aspect.