Best Re Roof in Phoenix AZ

I can't say enough
good things about this company especially Alex and John! I had massive flooding from my guest bathroom and Hero Home Services were at my house in 30 minutes. Not only did they repair the toilet but they got another company out to my house within 30 minutes to start cleaning up all the water. I was so panicked with seeing all the water that I don't know what I would have done without Alex and John there to walk me through with their expertise. I will not use anyone else but them going forward and highly recommend !! Thank you Alex and John as well as the the awesome customer service rep Jannett who took our initial call and dispatched them out so fast! Customer Service , professionalism and expertise at its best ! Thank you all again !

Steven took time to really examine my issues in both directions. He assessed that the main issue I had was outside, and their core business product is for inside. He collaborated with his team, and a 2nd person will come out to validate what it will take to address the outside issues.
The Number Flow product seems great (Steven showed me a sample). I will hang onto the bid for the inside work and likely go with that in the future.
The company culture seems very customer focused. No up-sell or hard sell tactics, just good data and respect, with a good product and process to back it up.