Best Install AC in Phoenix AZ

We decided to contact SepticFlo after getting the cold shoulder from several other companies in the same area. SepticFlo works with some amazing service providers and the company they sent was able to get our repair scheduled and completed quickly.

We would recommend SepticFlo because instead of dealing with the schedule and a ailability of a single local company, they were able to go to work on our behalf and actually get one of their certified service providers to take care of our drain cleaning.

Thanks SepticFlo !

I was concerned my septic tank was near to overflowing. We had never had it pumped out over the 15 years we have had it. I kept putting it off because I thought it would be at least $1000. When I called Septic Technologies, I spoke to Gina. She was awesome. I didn't know how awesome she was until the tech came out. I told her what my concern was (hearing noises in the shower drain when flushing the toilet), she said it was probably time to have my tank pumped (google said that also) and that the filter might be broken. She said it's very rare to have a new tank go without pumping for over 10 years so it was important to not put this off. While making it clear that the cost could not be guaranteed until the tech actually looked at it, based on what I told her, the age of the system, the fact it had never been pumped, it would need to be pumped and have the filter replaced and it would cost me approximately $700. She broke the cost down for me - so much per hour, so much per gallon, filter cost, etc. and, if I paid by credit card what the fee would be.

Of course, the next day, the pipes stopped gurgling and I wondered if I couldn't put this off for a couple more weeks but I decided to trust Gina's worries that the tank could overflow at any moment.

Gilberto was the tech who came out. As for his work, he found the covers, cleared the dirt covering them (and put it back the way it was when he left). When he opened the cover, I could see the stuff? had actually covered part of the filter and was higher in the tank than it should be. Gilberto pumped the tank, cleaned and checked the filter. He said it didn't need to be replaced yet and that would save us $100. He checked the tank and said it was in good condition (no cracks, etc.). He wrote a detailed invoice of his work and suggestions. He suggested we have the tank pumped again in 3-5 years based on our situation and gave us a box of treatment packs but told us Rid-X was fine to use (that's what I had been using and I had a full bottle).

Gina was spot on. She was right in urging me to have this done as soon as possible. She was right about what the problem was. She was exactly right on the cost - experience can not be overstated here. Gina was polite, professional, friendly, experienced, patient and clear in her explanations and in answering my questions. (Turns out she is actually the owner's wife.)

Gilberto was friendly, professional, quick but thorough. He answered my questions and explained everything to me. He did the work that was needed and didn't do what wasn't needed. When I told him I was very pleased and I was glad I hadn't even bothered to look further than google reviews, he told me how much he enjoyed working for his company because they were honest and fair with their customers and their employees. He said he felt valued by them.

I will continue doing business with this company and I will recommend them (and recommend people don't wait to pump their tanks) every chance I get. I trust them completely.