Best Water Shut Off Valve in Phoenix AZ

Scheduled appointment time was 8-10 am. I received a call that they were running late. The tech arrived about noon. The blockage was on the exterior of the house. I showed the Tech the location, and he worked up a price of $395 to run the snake and clear it. I have previously rented snakes from Home Depot and cleared blockages myself. At 72, I do not have the strength to put the large snake in my car. I was horrified at the price. If that information had been given to me when I scheduled the appointment, I would have used another company. I asked about the cost and was only told about the $79 service charge - not the excessive up charge.

My wife and I have been using Scott for over 4 years, since we moved back to Ahwatukee. We had two old AC units that we needed to have serviced. I was really impressed with Scott's approach. He checked each unit and gave us several options. He explained how he could cheaply repair them to keep them working, or he could replace one or both units. Every time we call Scott for work, he tried to help us understand the issue, and he always tells us how he can do the job in the most cost effective way. I have never felt like he has tried to pressure us into expensive, unnecessary work. This year we finally had Scott replace both units. In the process he found work that was done incorrectly by the builders. He came back multiple times to make sure his work was completed to 100%, and to fix the problems caused by others. There is no one else we would trust to do our Plumbing or AC work.

My AC system stopped blowing cold air I called SMW. They arrived within a half hour and repaired the AC unit quickly.

Great guy who came for estimate on 2 Navien Tankless heater units. Still deciding.

My first experience with this company was very good. Then I called them back for another issue. Felt the assessment was very incomplete, was charged $79 for the visit and never received an estimate! When I called, she said the techs phone wasn’t working to send the estimate? They cashed my check anyway- not happy!