Best Older Home in Phoenix AZ

Job was quick and efficient

Best AC company in AZ! Fast and quality service at a fair price, plus Craig, the owner, is just an all around nice guy. I have been working with these guys for years now and recommend that you do too!

I wish I didn't have to give 1 star for this company. DO NOT USE this company for any of your needs. My warranty company contracted with them due to my air conditioning unit going out. I received a phone call the morning of the appointment by the office manager and asked for an ETA because its 104 degrees today in AZ and really need someone to come out, and was told that they're hours are between 8am-5pm due to the technician being able to service each request. That should've been a red flag that they only have 1 tech. She took my credit card info to secure the appointment and I told her I would call back within an hour if I find another company to come out sooner. at 230pm I called Velox and the office manager put me on hold, then came back and said they received a comment from my warranty company to cancel since they couldn't come sooner. I called my warranty company and they confirmed that Velox had indeed cancelled this request 20 minutes before calling them. The office manager not once apologized to me. I literally have an email sent from Sarah the owner with Cheyenne's the office manager's info where it is stamped that they cancelled my request. If a company doesn't care about their customers, I don't trust them to fix anything when it comes to my home. I will NEVER endorse, refer or utilize this company in the future.