Best Metal Fabrication in Phoenix AZ

To start off what brought me to the point where I was looking for a new HVAC, our unit was 19yrs old and original to the house we bought back in August, it was working fine but with the change in refrigerant our system was at the point that replacement was coming so we decided to get ahead of it before the summer. We have 1,800sqft and home was built in 2001 the system was a 4 ton Trane System

I reached out to 3 companies for a price quote, one was named after a state, one was a Carrier dealer and one was Howard Air.

The first company that came out (our largest state) quoted us on a Lennox system, they went over different packages and gave us 3 prices starting at 17K for the lowest and 24K for the highest system. They didn't have very good financing and the prices I have put were to pay in cash, when I ran quick math on the 24K system with their financing it was going to be 34K. I might have been born yesterday but not in the middle of the night! They also were pushing a 10yr service contract with the systems which I felt was a little weird and a lot of extras, $6.5K in extras on the 24K system so if I took out the extras 18K was the true cost of the system. My quote was written on a legal pad paper, they never looked at the furnace in the attic just was a very bad sales process. I felt like I was at a shady used car dealership. Plus they had this weird thing with putting down cash to get the financing, they told me that would go away if I paid cash...I didn't understand this at all because it was like they were adding that into the price which means that 24K system would have been 29K?

The Carrier Dealer never called me back..until a week later and just felt that a quote over the phone was enough, they left me a voicemail. I didn't respond.

Howard Air...they were prompt, professional and on time, Rob quoted me a very fair price as well as went over what they did at Howard Air that sets them apart from the competition. He quoted us on Trane and Carrier. I was very pleased on the pricing and financing that they offered. We signed with Howard Air, the follow-up was great every step of the way, the day of the install we had 3 techs out to do the install. We had them crane in the new unit due to space on on the side of the house..this was extremely smooth. Install was in total of 6hrs for everything. We went with the Trane premium package system. I couldn't say enough about how professional, friendly and responsive Howard Air was during this process, there are a lot of dealers in HVAC in Phoenix but I can tell you give Howard Air a call and compare you won't be sorry. Because of Rob and helping me understand the process of the install, recommendations and expectations that were over exceeded in my opinion during the install they have earned a customer for life and a walking advertisement of how well my install went and how fair the pricing was. Thanks again for a great experience!

We had a lightning strike close to our upstairs refrigeration unit rendering it inoperative. Howard Air's response was reasonably prompt. They checked our unit, removed two destroyed circuit boards, installed a different temporary thermostat, and restored cooling until new circuit boards were ordered and received. Upon receipt of the new parts, they were installed, the smart thermostat was reinstalled, and there was no charge under the 10 year refrigeration warranty. Very happy with Howard Air's service.

Great Service Techinican’s that know what they are doing. Can’t beat their prices! They don’t over charge or take adavantage of their customers!

Layton came out to the house and fixed an issue that we’ve been having since we purchased the home. He arrived on time, diagnosed the issue right away, and had it fixed in a very short amount of time.

If I could give them 0 stars I would. I was forced to use them by my home warranty company. It is well over 100 degrees and 95 degrees in my house. Their 1st available appointment was 3 days out, we scheduled it for the morning, called to get an ETA around 10:00 and was told at some point in the day! The technician showed up after 2. As soon as I answer the door he stated he was there to diagnose not to fix and claimed that was the way it works with home warranties. I've been with the same warranty company for years and it's never been that way. I called Velox Air office and was told the technician could fix it if he has the part, I passed this info on to the technician and he was adamant that he was only there to diagnose it, that's what he's been doing all day and he has other appointments! He left and Velox air didn't answer my calls. It's a Friday night, holiday weekend, and my air has been out since Tuesday. There is also an extreme heat warning until Monday. If you are looking to get your AC fixed or acceptable customer service, I wouldn't suggest this company!

First call made to request an estimate on repairing a large commercial 7.5hp ventilation fan. Was told the service manager would call me back. No response. Second call, they ask me who I spoke to(idk a csr person??) they check to see if they have any information on what I'm calling about... And then they get back to me and say they're sorry, they're not taking any new customers right now at this time of the year. It is only April it's been in the '80s barely '90s. This is Phoenix. Seriously.

AC wasn't working. Fixed that and found some minor problems with original installation and quickly and easily fixed that also. Now our entire AC system clearly works better. The technician, Rick, is the best.

As the maintenance person for a machine shop, we were having a hard time finding a company to clean and service some smog hog air filtration units. I was also in need of Nordfab ducting over two pieces of equipment. Not only could Ducts, Inc. provide the special ducting, they tackled the servicing of the Smog Hogs without hesitation. Work was done efficiently and without much disturbance to our machinists in the area. The duct work looks excellent and was installed with professionalism. My points of contact were Sharon, Owner & President and Bob, Vice-President of Operations. Both were very friendly, accommodating and professional. Thank you all for the great work and here is to future business.