Best Lighting Equipment in Phoenix AZ

My mother in law had the electrician came to her house because a breaker was malfunctioning. The electrician stated she needed a breaker box/panel at the price of $8,000. Based on this she gave a $3000 deposit. I suggested she get a few other opinions and all 3 opinions stated it was absolutely not necessary. This electrician proceeded to continue to “hard sell” her on the needed panel after she said she was canceling. His persistence became so bad that I was brought in, on a merged call, to tell him that the work was not going to be completed. My mother in law is recently widowed. The electrician was aware of this and this was absolutely predatory on Parker and Sons. She has been FIGHTING for her refund for over a month and getting the same run around that it’s being “processed”. DO NOT give this company any deposits and get additional opinions for any work these people suggest. They can debit $3000 instantly, but they take months to refund…still waiting for that refund.

Excellent communication and work; we have used them to update our electrical system (including installing a new subpanel), replace a worn out A/C unit with an efficient, very quiet mini-split system, install a garbage disposal, and install an outdoor ceiling fan. Very efficient work is performed and all is running smoothly. They are starting on remodeling our bathroom. We highly recommend the company.

In February my elderly dad's thermostat shorted out and he needed the fuse replaced on his other AC unit and a Google Nest thermostat installed. Because of my work schedule I was not able to get there and do it myself. First, they charged an hour for drive time which I guess they round up to an hour so it is what it is. My problem is they charged my dad for two hours of work to replace a fuse and install the thermostat which for a professional should have taken no more than 30 minutes (being generous), I installed the same model in my apartment. Maybe it would be understandable if the service person took the time to explain how to work the Nest or maybe set it up on my dad's phone but nothing other than the installation. If their rates were decent I wouldn't be complaining but you would think for the price you would get better service. I tried calling and talking to the office manager to no avail, he was unprofessional making every excuse imaginable. It's very sad how a business would take advantage of an elderly person during these extremely tough times. My only option now is to go through the Better Business Bureau.

Our experience with Pro-Tec refrigeration was terrible. We hired them to fix a commercial freezer, that was operating, but wouldn't reach sub-zero temps. After their tech worked on it, the unit would no longer reach temps below the high 30's rendering it completely unusable. I contacted the office the next day (Sat.) and was promised that a technician would be at our place of business first thing Tuesday morning. No one showed up and we have been unable to get a return call. However, Pro Tec did charge our credit card over $1200. We were never given an invoice, any supporting docs or shown any old parts. I called another company and their tech was out the following day and completed the original repair, but also repaired the damage apparently caused by the Pro Tec (which is why it would no longer reach freezing temps after his 'repair'). I understand that people make mistakes, but Pro-Tec's complete lack of customer support and follow through, after the sale, is completely inexcusable in my book.