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Best Ceiling Fan And Light Fixture Installation in Phoenix AZ

Penguin Air, Plumbing & Electrical Plumber
Our AC stopped working, we called Penguin, Elmer came out same day on a Saturday, and was able to do the repair and get our AC running again, highly recommended!
www.penguinair.com
3710 E University Dr # 1, Phoenix, AZ 85034
T & K Electric - Electrical/Solar/Air HVAC Contractor
[unhappy] Solar Customer here...

Go somewhere else. This place is a nightmare.

They never respond to any inquiries. Their sales team is very responsive and persistent at first, but once that contract is signed it takes forever to hear from them. Every step of the way you will need to call and make sure they are doing what is needed. No communication. No support. No plan. You are basically running your own project at this point.

Luckily I was home at the time of install for my solar panels, because if I wasn't there was going to be some cheap off-brand panels installed on my roof without a single word from this place. They tried to do a bait and switch on me - right in front of me. So take caution. I caught them in the act and had them switch them out. I signed a contract for a particular brand that the sales team was promoting and they seriously tried to put cheaper, less quality panels on my roof. How would I have known? How would any T&K customer know at this point.

They took nearly 70 days to get my solar operational after installation. They failed the inspection on 3 separate occasions. Everytime I would inquire about it this is what I would get:

1. It's only going to be another week or 2
2. the ball is in APS' court, it's out of our control

Both are false. APS was on time, they were early. T&K failed to meet every deadline or promise.

On top of all of that - I had to pay my loan while my system was not even running. Which is pointless. Paying for inactive equipment? Maybe in T&K's asinine world this makes sense. T&K promised me a reimbursement check, but that has not been seen but the ops team said they would get it in the mail today, that was a week ago after multiple weeks of asking.

Bottom line - they chase the money and don't give a damn about the customer. Now I am locked in this with them for the next 20 years, which is not thrilling to say the least.

Get it together...
tnkelectric.com
2828 N Central Ave Room 833, Phoenix, AZ 85004
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