Best House Painting in Phoenix AZ

On Thursday, June 4th, 2020 we came home to a flooded home due to the toilet water supply hose breaking. I called Arizona Fire and Water to come and do the cleanup. Their reviews seemed rather good. Although we had to relocate to a hotel for the next five days, we felt confident that they would do a good job. We handed over a set of keys for them to use. They told us that they would be using a lock box on our house. On Saturday morning I returned home to pick something up and I had forgotten my keys at the hotel. I called my partner to tell him to call AZ Fire & Water to get the lock box code so that I could get in. To my surprise, they had not locked our home and I was able to enter without my keys. Anyone could have walked right into our home once they were gone. We informed them of their HUGE oversight as well. Upon entering I noticed items missing as well as damaged. They did inform us of damaging our bookcase which was unrepairable, but they did not inform us of other damage.
Once payment came due our insurance company requested verification for overcharged services and materials. AZ Fire & Water would not comply. This information was requested at least three times. Every time they did not respond. One of the fees was for HAZMAT PPE. We were at our home for a few hours before we left for our hotel on that Thursday and did not see one employee of AZ Fire & Water doffing HAZMAT PPE. I work in an industry in which I knows what this is. Jeans and shirts are NOT PPE.
Once they determined that our insurance company would not pay the $1500 overcharges, they came after us for payment. We told them that they had the chance to get paid. They threatened a lien on our home. I expressed that if they tried to do that, we have enough evidence to defend ourselves in court. I had to file a police report for my missing items as well, as they are valuable and very sentimental. They have not to this day replaced our damaged items or compensated us for the items that came up missing.
I would NOT recommend this company.

Juan and Jorge were very professional, polite, efficient and thorough. Explained everything and answered all my question. Very happy with their work.

We had WMF technician to fix a smoke damage in our house and it was a great experience. Everything was perfect for scheduling the service, interaction with the technician. The technician would let us know what was going on. I am 100% satisfied with WMF service and I’ll use them again in the future.

Highly recommend. We had a slow leak under our sink that were didn’t know about. Once we discovered it there was a good amount of damage. Eric worked with our remodel contractor to ensure our quartz countertop and farmhouse sink weren’t destroyed in the process of taking things apart to get to the damage. The work they did was professional, clean and neat. I have a lot of confidence our contractor will easily be able to restore our kitchen due to their great work. Of course, they also got rid of and treated for mold and got everything dried out. They covered our hard floors too so they weren’t ruined. All in all for what was a terrible situation, they made us feel like they really cared not only about the job but also about my kitchen and for us personally. Don’t hesitate to call them if you need this kind of service.

They were seriously incredible! I had a massive flood on the second floor at my commercial property in Old Town Scottsdale. It was a nightmare when I walked in (water running for 7 Hours, completely ruined an entire office and the showroom below it). I called the first company I saw online and luckily it was Go To Services. They showed up within 30 minutes and reassured me that they would handle everything. Within an hour there, more than a dozen people showed up to save the day. I have a vivid memory of them all walking in with smiles on their faces and letting me know that it would be handled before I knew it. My blood pressure dropped immediately.

It wasn't long before they had cleaned all the water up, had fans blowing, dehumidifiers running, had plastic everywhere, and we were discussing how they could put it all back together. Which they did....in record time! Not only was I happy but my tenants all raves about them over the coming weeks as they put things back together. The finished product was on point.

I have been in real estate for 25 years and it was hands down the best service experience I've had to date. I have Go To Services on speed dial in my phone now!!!!

Cleaning service was amazing! Was able to point out specific items to focus on in the house. They were very responsive and was able to get an appointment within the same week.

I work for Servpro and wouldn't recommend any other team to help your business!

Quick, efficient, perfect service. Excellent cleanup and disinfecting job!

Horrible experience with this company! Actually they do mot deserve any kind of star! The secretary lady seemed to be very nice so i trusted they were a good company until i met the main boss contractor Tim! He is very rude and definately has an Anger problem & should never be a part of a business if you do mot know how to be professional about it! I had them do a releveling service for me on my double wide trlr but come to find out i was told they could not do it due how bad it measurements were from one end to the other so they could not relevel it so was told to just get my refund and find someone else to do the job so thats what i went to the office for on monday but instead got a rude awakening from how theyre real true colors are and was even threatened to be picked up and thrown out of there! Very unprofessional and a rip off business so highly do not reccommend this place!! All i can say is Karma's got my back!