Best Tech Support in Phoenix AZ
I'm in disbelief! This company is insane! Poor quality, poor service, lack of communication, and the list goes on. I would not recommend this company to anyone! They are not good at all. Please save your time and energy and transfer and find business else where! They are not worth it!
Phoenix, AZ
First Onsite started drywall on a project last December, but left everything else unfinished. They tried to tell me they needed to replace my entire upstairs floorboards even though only a few boards we're damaged. Replacing my upstairs flooring would have resulted in a minimum cost of over 1,000 in excess parts alone. When I located the replacement model, the technician told me the model was out of stock and if he found it the tint would not match. While I was being ghosted by First Onsite, I found another contractor to replace my floorboards using the model I found and it was a perfect match. Months later First Onsite tries to bill me for repairing everything when all they did was drywall. I sent them documentation of the unfinished work and requested a corrected invoice. It took them two months to send an updated invoice and the new invoice still included costs for things that were not done. Though I was promised an updated invoice a copy months ago I still haven't seen one. In the meantime they have tried to issue a lien on my home twice. Both times I have had to contest the lien referencing the unresolved billing issues. My experience with this company has been incredibly disappointing and unnecessarily stressful. It is nearly the end of October and my billing issues are not resolved. I'm surprised they have 4 stars. Maybe they treat companies better than people. 11/5 update: this matter is now resolve. Updating review from one star to two stars.
firstonsite.com
1565 W University Dr Suite 103, Tempe, AZ 85281
This guy was hired by allstate to check on moisture issues found on a bedroom carpet in my home after a heavy rain..He came in and suggested the claim from allstate to be dropped and advised he could do the work of drying out the area, replace the padding under the carpet and that he would check for the issue causing the leak..
A fan was placed in the area and left overnight..The area was checked the following day and the padding was never replaced and the cause of the damage was never looked into..The charge for using a fan? $300..When he was questioned via email about the work and the charge the entire story of what was going to be done had changed and a breakdown of costs was created in an attempt to justify the $300 charge.
A deceptive and dishonest business that overcharged and didn't do as promised..I would steer clear of this shady businessman..
Allstate was given the information and hopefully, do not use this business for any of their claims issues..
A fan was placed in the area and left overnight..The area was checked the following day and the padding was never replaced and the cause of the damage was never looked into..The charge for using a fan? $300..When he was questioned via email about the work and the charge the entire story of what was going to be done had changed and a breakdown of costs was created in an attempt to justify the $300 charge.
A deceptive and dishonest business that overcharged and didn't do as promised..I would steer clear of this shady businessman..
Allstate was given the information and hopefully, do not use this business for any of their claims issues..
3511 E Janice Wy, Phoenix, AZ 85032
(Translated by Google) It's a good company
(Original)
Es una buena empresa
kustom.us
(Original)
Es una buena empresa
1215 W Houston Ave A, Gilbert, AZ 85233