Best Shower Replacement in Phoenix AZ

Had the unfortunate displeasure of using Go To Services.
Communication to you as a customer is terrible. Even after repeatedly asking for communication, long lengths of time went with no response just for me to reach out again. Communication within the company is also very poor. Empathy and assurance are no where to be found.
Some contractors will be sent out by GoToServices that they contract with, the work is not actually always done by them, just so you are aware when possibly planning some type of repair. Don’t always believe them when they say “we are sending out one of our best people” yet a company truck will pull up for a different business. Can be very… “snake in the grass” with wording and approach. Listen carefully.
VIDEO RECORD ALL REPAIRS AND COMMUNICATIONS WITHIN YOUR HOME. I unfortunately did not. People will say that communication never happened, items will be broken and you need to supply proof of them damaging items. Yes, some things were owned up to and taken care of but others are ignored.
Project was not completed. Left over work to be completed. Left over trash after EVERY visit. Promises to clean after repairs, that never happens.
Took a repair that should have been done within a couple weeks and have now gone 5 months with no resolution. Contractors sent out continue to damage items or other parts of the home unrelated. Company now stating that no resolution is available and they are ending communication based on actions.
If I ever have a choice to go elsewhere, it’s high on my consideration list considering my most recent experience.

Our toilet leaked (from the bottom) and the bathroom had to be torn up to contain the mold and bacteria. When they first tore it up, I didn't think there was any way it would look the same.

We had three different guys come out for this project. The work was phenomenal--it looks like nothing ever happened. But all three of the guys were high quality people. They were prompt, cordial, professional, and any other superlative I can think to attach. They took care to do it right.

He showed up on time and did a nice job took care of the problem Very courteous and polite

Super Professional and efficient and amazing customer service. Mike is extremely reasonable and obviously a pro at what he does. Recommend in every way!

They took care of my insurance restoration quickly and easily. It looks good & I will be recommending you to friends! Thank you guys for helping me out!