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Doanresoration is amazing , and helped me so much there lead Michael has been such a help for me in this hard time

I've told you about my day w/ the repair people on Wed...all things repaired and back to working with the first 8 hours of the day..first crew arrived at 9:30 AM....3 guys...brought in a air cleanser..hooked it up and while they cut out the back wall of the closet..part with black mold on it..and the cleanser ran..and they packed up and left..Next came the crew that moved all the stuff out of the way and by cutting on the water, we found the pinhole..yes..no bigger than the head of a pin...in the pipe..no further mold found behind the wall..slightly damp wood...not necessary to replace..and this bunch left..Finally, the plumber showed up..cut on water again so he could locate the hole..by 5 PM..the same day..I had running water..running hot water by 6 PM..and life was good once more...
Then, today the phone rang..was Cary who handled the billing and USAA claims...are you sitting down?? The first good news was USAA had called her and they found a mistake they made with the claim...They found I had more coverage that first thought. Well, I started to fall apart at this kindness...The Servpro company had all these people that worked for them. A BIG SHOUT OUT TO SERVPRO OF NORTH CENTRAL MESA. After 2 failed attempts of getting this taken care of..one phone call to this company and head honcho PAUL FROST..and he caught the ball and ran with it..and his people not only knew how to do the job, but didn't dilly dally around it.
The Servpro company had all these people that worked for them..applied to black mold removal, removing the back wall..half of it..with the mold on it..finding and repairing the leak, cleansing the air of black mold..AND running water? Hot and cold?? Yes, Virginia, there is a God..and He is a mighty God..and yes..there is a Santa Claus too...I am feeling very blessed and amazed how this thing has turned into such a blessing..meeting all these great people...and getting such service from them compared to the nothing the first 2 companies did..and dragged for 4 months..If you ever need hardworking, spot on people who know what and how to do with a situation like water damage..I highly recommend Servpro.of North Central Mesa AZ ...Heck of a story , right?? and now..THE END..

Demand for remodeling is high, so getting a project started quickly was unexpected. No matter what changes I wanted, they were accommodating. Work done included building a loft over the existing dining room; removing, cutting, refinishing and replacing stair railings; changing a garden tub into a walk-in shower; plus some smaller things.