Best On Time Service in Phoenix AZ

The Servicemaster team was very professional and polite they called me every morning to let me know how far they were out and when they would be there they answered all questions and asked me if I had any questions why it fell out but you make me happy I would use in the future thank you

This company is not reliable. They were hired to dry out areas that were water damaged. After their amateur attempt to dry out the area, we were told it was dry and safe to drywall. Even after being paid, the water was never cleaned up or dried and they left a mess for us to clean up. They moved items on top of puddles, leaving items to rust! The walls were not dried out which caused the brand new dry wall to stain and eventually need replaced again. POOR CUSTOMER SERVICE! We were repeatedly lied to and their employees no showed on several occasions.

Michael did a great job on our carpet

My experience with this company was terrible. Due to incompetence on the part of the city of Peoria’s Sewer department sewage backed up through the toilet in my first floor bathroom. I was relieved that they could get a tech out to clean it up within just a couple of hours. That sense of relief would soon pass. First they used our face clothes to dry up the contaminated water. Than used them to prop up their equipment. Pretty gross. The left their Dehumidifier and blower going in there overnight with the promise of returning in 24 hours to retrieve it and finish cleaning. Although I fit the appointment into my schedule they did not return as promised. After waiting a couple of hours I called them and we reset the appointment for this morning. Although they showed up on time, this time, they did not properly finish the job. They did nothing to clean the contamination on the floor. No anti microbial and there was visible waste left behind. I would not recommend this company. Lots of options in the valley when it comes to restoration.

We had water damage in our new home after Best Buy installed the washer/dryer incorrectly. Within a couple days after Leonard and Lawrence came out to assess and give us a quote. As soon as we heard from Best Buy they were here to clean up the mess. Lawrence was extremely professional and walked me through where the damage was and how much of the wall to take out. I felt very comfortable throughout the entire process even though it was very stressful seeing our new house in this way. I would recommend this team to friends/family.