Best New Construction in Phoenix AZ

I'm a property manager and we had a leaking water heater which when getting fixed we realized there was a lot of mold surrounding the heater. I called 1-800 Water Damage and they came right out and evaluated the issue. We gave them the business and throughout the process they kept us informed of what they were doing and where they were at in the remediation process. After the job was complete pictures were sent to myself and the owner (I also went and checked it out myself). I would definitely use them again.

Our family was pleased with the work this business performed. They did extremely thorough and productive mold testing on our property.

Had the unfortunate displeasure of using Go To Services.
Communication to you as a customer is terrible. Even after repeatedly asking for communication, long lengths of time went with no response just for me to reach out again. Communication within the company is also very poor. Empathy and assurance are no where to be found.
Some contractors will be sent out by GoToServices that they contract with, the work is not actually always done by them, just so you are aware when possibly planning some type of repair. Don’t always believe them when they say “we are sending out one of our best people” yet a company truck will pull up for a different business. Can be very… “snake in the grass” with wording and approach. Listen carefully.
VIDEO RECORD ALL REPAIRS AND COMMUNICATIONS WITHIN YOUR HOME. I unfortunately did not. People will say that communication never happened, items will be broken and you need to supply proof of them damaging items. Yes, some things were owned up to and taken care of but others are ignored.
Project was not completed. Left over work to be completed. Left over trash after EVERY visit. Promises to clean after repairs, that never happens.
Took a repair that should have been done within a couple weeks and have now gone 5 months with no resolution. Contractors sent out continue to damage items or other parts of the home unrelated. Company now stating that no resolution is available and they are ending communication based on actions.
If I ever have a choice to go elsewhere, it’s high on my consideration list considering my most recent experience.

I have see Acuity Builders Work on a number ocasiones and the quality is always super. The customer service is exceptional. I HIGHLY reccomend this business.

Took care of the water damage and mitigated nearly all the standing water in my master bedroom/bath.

They also discovered another leak adjacent to the bathroom. Titan is fast and very reliable to work with. Thank you Titan.

I had a house fire in November 2021 which caused extensive damage. Bethom Contracting was on the scene the night it happened and I chose them to reconstruct my house. They told me it would take about 8 months for me to move back in. It ended up being closer to 11 months. The delay was caused by supply chain issues, Covid 19 staffing issues with the permits and my mtg being sold to another company in the middle of the claim. Through all these hiccups, Bethom continued to work through these and said it would be completed by my birthday. They met that deadline! The house is beautiful! They were always a phone call and/or text away. They answered my questions and addressed any issues I presented them with - no matter how small or big. Alina was wonderful to work with. She was very empathetic and sympathetic to my situation and how stressful and emotional a house fire can be for someone. I highly recommend this business.

Todd came out this morning and patched up a hole for me. Very friendly and on time! Great service would recommend and call again. ?