Best Comprehensive Reconstruction Services in Phoenix AZ

I just want to say thank you to Service Masters by Desert Dry for taking care of my water damage issues. Jake, Kevin, Connor, Ivan and his father were all very professional and thorough. I also appreciated the 15-30 min heads up call before they came out to do any work! Thanks again!

This is the second time I have to use a restoration company. First time I didn't have such a great experience but this last time I used water fighters and they made the entire damage seem like nothing ever happened. I'm happy with there service and recomend these guys to anyone.

We recently had the misfortune of having our water heater breaking and emptying all of its water into our guest room. Our walls and carpet were fully soaked. We called 991 Restoration and Rocky Dunn was at our home within an hour. The damage was extensive but Rocky and his crew worked for several hours removing the effected dry wall, molding and carpet. They immediately set up all the necessary fans and dehumidifiers to begin the drying process to insure we did not develop mold. The drying process took several days, and Rocky was there each day to check the moister levels. After the drying process was complete Rocky coordinated the reinstallation of the carpet and began the work of reinstalling the drywall and molding. His pricing was very reasonable, and his work was impeccable. Rocky was also very helpful in working with our insurance company minimizing the total time of disruption to our home. While this is not an event anyone wants to go through, we were very fortunate to work with Rocky and 911 Restoration. Highly recommend Rocky and his team for any of your needs.

Cesar was very diligent in servicing our client and providing on site information as fast as possible. We will definitely use Water Fighters in the future.

First Onsite started drywall on a project last December, but left everything else unfinished. They tried to tell me they needed to replace my entire upstairs floorboards even though only a few boards we're damaged. Replacing my upstairs flooring would have resulted in a minimum cost of over 1,000 in excess parts alone. When I located the replacement model, the technician told me the model was out of stock and if he found it the tint would not match. While I was being ghosted by First Onsite, I found another contractor to replace my floorboards using the model I found and it was a perfect match. Months later First Onsite tries to bill me for repairing everything when all they did was drywall. I sent them documentation of the unfinished work and requested a corrected invoice. It took them two months to send an updated invoice and the new invoice still included costs for things that were not done. Though I was promised an updated invoice a copy months ago I still haven't seen one. In the meantime they have tried to issue a lien on my home twice. Both times I have had to contest the lien referencing the unresolved billing issues. My experience with this company has been incredibly disappointing and unnecessarily stressful. It is nearly the end of October and my billing issues are not resolved. I'm surprised they have 4 stars. Maybe they treat companies better than people. 11/5 update: this matter is now resolve. Updating review from one star to two stars.

Great company, very responsive and great communication. Would definitely recommend.