Best Bath Renovation in Phoenix AZ

The work was scheduled to be done in a timely manner. The project manager and repair technician were both very professional. The work and the subsequent cleanup were both completed to our satisfaction.

Currently working with this company after the condo complex I live in had major water damage. Only on day 3 with them and it has been a nightmare trying to get any information. Day 1 I signed their papers to do the work, was told they would be in my unit that day to pull up soaked carpet and check the walls for moisture. No one ever showed up, no phone call, no email, no communication of any kind. Day 2 After apologizing for not showing up on Monday, (they said they thought I went with another company even though they had SIGNED paperwork from that very morning) told me they would definitely be at my unit first thing Tuesday morning. 11am Tuesday I still had not seen or heard from anyone-finally they roll in at 11:30, I have to wonder what company believes first thing in the morning is almost noon?! Day 3-Was told they would be here to remove wet drywall-guess what, nobody shows up, no phone call, no email, no communication of any kind. I call Jason at 3pm he says he will call me back in 15 minutes. Big surprise, no call back. I call again at 4pm and he offers no reason for the no-show today, but assures me they will have people here at 9am tomorrow. I'm not holding my breath. Hoping day 4 goes better, but at this point I could not ever recommend this company to anyone, and I will be making sure my neighbors that are considering using them for the rebuilding process hear this story. I understand if they are short of staff and getting work done may take longer, I'm fine with that. But be honest, tell me you can't make it today, tell me we need to schedule it for another time. Constantly being told lies, or simply not communicated with at all is not a very good start, apparently they are not too concerned about repeat clientele. I'll be happy to update this review should they decide to rectify this situation.

They were on time, and did an amazing job.

Highly recommend service was fantastic!!!!!!

Great customer service very reliable one of the best companies I’ve dealt with.

Very professional and efficient team, will definitely refer to friends and family and use again myself if I ever have issues again. Thanks Mike!

We've used Mesic multiple times. Starting in 2011 when we had a bad wind storm tear the back half of our roof off. Great job and here it is 7 years later with no problems. In 2013 we had a problem with a water leak in the ceiling, they were out promptly and took care of the issue without any unnecessary drama. Made the mistake in 2015 of allowing another contractor to install some appliances (removing cabinetry to put in a dishwasher in an old house) Boy did that ever get screwed up, ended up Calling Mesic out to fix the problems. I've learned my lesson. Next month when we move into our new home and need some work done, we know who we will be calling!