Best Water And Fire Damage Restoration in Phoenix AZ

I always enjoy working with 911 and Phil is simply awesome. Would highly recommend him to family and friends and know without a doubt they were being taken care of on every level.

We had an amazing experience with Kenny and his crew. Kenny was very attentive and communicated well in all aspects of our remodel. We replaced all flooring, filled in a sunken living room, replaced all doors and windows, as well as all baseboards, remodeled the master bathroom and kitchen and painted the inside and outside of our home, all in three months time. We highly recommend him!

Decent experience. Good thing there was a promotion running. I think we would have been disappointed overall paying 40% more than we did. There was a small stain on the rug (I think it is red wine) which I was hoping would come out. It didn't. My wife felt sorry for the guy that returned the rug to our home by his self. Very heavy run for one person to lug out of a van, into a house, and situate on a carpet pad. It looks clean and feels very soft.

They did great work on all the water damage cleanup. I'd use them again.

I had a leak in the ceiling so I called my insurance company. They recommended servpro. Big big mistake. They did the cleanup and drying okay but the they left with a 10 foot hole in the ceiling because they forgot the plastic. Next day they come back and tape the plastic up. It falls that night. They come back and attempt to staple it up. It falls again. Now they won't return my calls.. So now I'm left with a 10 foot hole and an AC that is running 24/7. Don't use these clowns.

What can I say. Mr. Rocky Dunn is a very professional person at what he does. Rocky goes above and beyond to get your problem big or small taken care of. He is very knowledgeable at what he does and wont leave the site until all question one may have get answered. Customer always comes first. I could go on and on but at the time that my wife and I were overwhelmed and stress over our flood Rocky came in and took care of it all. Will recommend Rocky and his company to anyone anytime.

Super fast response,efficient equipment and professional communication thru out

They showed up on time were courteous and took the time to explain what they were doing. The whole process took about 5 days for a whole house cleaning plus drying time. They even gave us booties to wear around while the carpet dried.

I sent Ray a client a few years ago for an AC Repair, my client said his bill was a much lower estimate than everyone else and he was more informative!

From the beginning to the end of our Remediation, we were very pleased with the quality, professionalism and respect shown by the company. We would certainly use them again.

During a stressful time after water damage to my home, I was very surprised that every staff member that entered my home was professional, couteous, even respectful of our home and belongings. Lucus, Matt, Julie, Yarida are welcome back in my home any time. I would definitely recommend and won't call anyone else if there's ever a next time.

These guys are great. Got to us right away and took care of my problem.

Titan did everything possible to make my experience great. Insurance told me they enjoy working with Titan. That in itself says a lot.

Wow. We could not have asked for more responsive and awesome experience in a bad situation. The team responded immediately. We were kept informed at all stages. The team was extremely polite. They showed up on time, every time. They communicated immediately When something was needed by us, the insurance company or parts for the job. They kept our house functional and safe during cleanup and repairs. I definitely recommend to others. I hope we do not need such services in the future but if we do Water Fighters will be my first call

I recommend using Square One Restoration Water Damage Phoenix for the mitigation and reconstruction for expert water damage restoration. They helped me with both. My insurance company strongly suggested I used them since I insisted I wanted quality. Having dealt with water damage several years ago, working with substandard restoration companies is a total nightmare. However, this company was a pleasure to work with, and I’d be happy to use them again.

Excellent restoration services. Would use again.

Extremely unsatisfied with the quality of work and service from my recent master bath mess. They were so quick to rip everything out an start nickel an diming everything. They left a mess after every stage of the project. Poor communication through the entire process. We had to call them every time. I missed work as they'd call an say we're on our way no scheduling in advance. I wanted my project done an I will ensure to never choose DriRite-CMG3 for any housing needs again.

(Translated by Google) Beware of many roads. A FRAUD.

(Original)
Cuidado con many estradA . UN FRAUDE.

Hired AZ EC, Inc to remove old popcorn ceiling that tested positive for COVID. Just kidding, it tested positive for asbestos! Bryan was great to work with and his crew did a great job. The job was harder than expected and the team put in the work needed and the quote never changed.

We got what we wanted - no more popcorn ceiling and a clearance test saying we had no more asbestos.

On 11.28.20, a water leak in my spare bathroom caused significant damage to the dry wall and kitchen & bathroom cabinets. The 1st restoration company provided the mitigating services. I chose to hire a family business for the rebuilt and went with Cinnabar. That was the worst decision I ever made in regards to home repair. Not only was the coordination of jobs a disaster but the work was shoddy and unacceptable. The job took almost 2 months to complete. I had to repaint the bathroom walls due to blotches on the wall (they did reimburse me for that). By 1.9.21 many things that Cinnabar did started falling apart. Some of my shelves under my kitchen cabinets fell, a few drawers in the bathroom and kitchen also fell, one kitchen cabinet was not secured and was sliding around, the toe board fell off, the caulking around the bathroom vanity began to crack. They came back & “fixed” the shoddy work. However, by 2.14.21 another drawer fell off. I finally contacted Mark the owner & advised him I would be filing complaints as a result of the horrible work conducted by his company. He asked that I give him the opportunity to make it right. He showed up & fixed the drawer and the sliding shelve. On 4.2.21, the sliding shelve that he fixed came off the track again and fell off, preventing me from even closing the cabinet doors. I contacted Mark but he was not available to come & fix his own shoddy work. He expected me to wait 5 days to get it fixed. Now I have to hire someone else to get it done. It seems they used the old brackets to put things back together. I have no doubt that my insurance paid for new hardware. They also charged my insurance for packing up and resetting the items taken out from the kitchen cabinets. The packing was done by the 1st restoration company . Cinnabar never pack one single item but they billed my insurance for it.

In 2 months, there was approximately 22 people in & out of my home as Covid raged on. As a widowed senior with underlying medical conditions, I was terrified, but the work needed to get done. I have often wondered if my late husband had been around, if the end result (of the work) would have been different.

Complaints are currently being filed with AZ ROC, Consumer Affairs (Attorney Generals office) and the BBB. Save yourself a lot stress, frustration and money and don’t hire this terrible company.

*I also had the bathroom remodeled at the same time.