Best Smoke Restoration in Phoenix AZ

At the beginning of April, the apartment above mine flooded into a third of my apartment and it has been an ongoing mess to resolve, but Dell's team was amazing. They were professional, quick to respond and went above and beyond to help me try to get back into my apartment as soon as possible. I really hope I never need to use a water remediation team again, but if I do I know who I'll be recommending/using!

Titan did everything possible to make my experience great. Insurance told me they enjoy working with Titan. That in itself says a lot.

Cesar and his team do quality work. I highly recommend them and will hire them for my next project. They just finished water damage repair which included mold removal. They also did an amazing bathroom remodel, installed new flooring and are installing custom stairs. Water Fighters are great!

I called 2 other companies priors to calling them. They were the only company to answer and were there under 40 mins. I was very thankful for the prompt response time, since the sewer line baked up at my condo complex. They are fast, professional, and do great work. If you need fast quality service call them.

Fast response. Was professional and knowledgable about how to dry my kitchen as quickly as possible after a water leak.

Doing business with BkuSky is great. Justin H. and Pamela G. are awesome to work with!

We had a car crash into our home, and the firefighters suggested we call 1800 boardup, they were here immediately, They were professional, caring, and efficient. Thank you for being there in our time of need.

Be careful working with this company if you are a temporary worker. They love to exercise their power over you.

Great company

The need for a water restoration company comes at a time of vulnerability and weakness for a homeowner. ServPro does not realize this and shows absolutely no empathy or decency when working with homeowners like myself. The crew chiefs were very nice, but every time I called the main office, I was met with an I'm not sure or I don't know to the majority of questions asked. I don't recall the gentlemen's name, but he was very rude and acted like he didn't care one bit about my house, the damage, or my satisfaction. They installed 16 air movers/fans and told me it would be 3-5 days. We lived in the house with the constant noise for more than 9 days and they were in no rush to remove them, milking the insurance company day after day. The reconstruction team wanted to rip out my entire, newly remodeled kitchen to remove the flooring underneath, but the company we hired instead (Sunshine Restoration) removed the flooring without touching my kitchen. They also took 3 rugs to be cleaned on November 7, but didn't drop them off at the cleaners until November 30! The receptionist Kathy was always very disinterested and everyone was always unavailable right now. Absolutely atrocious customer service and business operations.

Restoration HQ were right on time. The work and company personnel did the repair and conducted himself in a professional manner.
I would recommend Restoration HQ for repairs
Thank you

Solid company with professional staff.
Enjoyed working with them to rebuild the project. Marisa was wonderful !

Jeff

Great Service.

I called three weeks ago after a storm and burst pipes. It took me three weeks just to get on the schedule. Called on the day the appointment was supposed to take place and turns out they told me the wrong date and scheduled it for a day I won't be home (due to family emergency) and now they want to reschedule for who knows when.

I'm sure everything is dry now that they have waited so long, and probably really moldy too. If you are looking for prompt, professional, or organized service, this isn't it. I told them I have to contact my insurance company to see if we can do something else because working with this company had been a complete fail.