Best Fire/Smoke Restoration in Phoenix AZ

At the beginning of April, the apartment above mine flooded into a third of my apartment and it has been an ongoing mess to resolve, but Dell's team was amazing. They were professional, quick to respond and went above and beyond to help me try to get back into my apartment as soon as possible. I really hope I never need to use a water remediation team again, but if I do I know who I'll be recommending/using!

Took care of the water damage and mitigated nearly all the standing water in my master bedroom/bath.

They also discovered another leak adjacent to the bathroom. Titan is fast and very reliable to work with. Thank you Titan.

If I had the ability to pay a bit more to have these guys do this project I wouldn’t even hesitate. We were so impressed with them! Excellent communication, so knowledgeable, organized, detailed estimate with photos, courteous, responsive… the whole package. They will be my first call when we start renovating. You can tell they are good at what they do and take pride in their craft.

I called 2 other companies priors to calling them. They were the only company to answer and were there under 40 mins. I was very thankful for the prompt response time, since the sewer line baked up at my condo complex. They are fast, professional, and do great work. If you need fast quality service call them.

Great water damage company. Highly recommend!

Pamela, Justin, and Jason have given nothing short of 10 star service!! In a construction world I know little about, I truly feel they have my best interest at heart, the knowledge to complete the project, and professionalism that trumps every other restoration company I've worked with. They have gone above and beyond and I have full confidence that I made the right decision by hiring BluSky to take on this construction project!

Really awesome service..couldn't believe how just they made it out here and then did a great job boarding up broken window with no damage inside or out with the unique attachment system they use

Be careful working with this company if you are a temporary worker. They love to exercise their power over you.

We used Interstate Restoration for a water damage restoration project. Interstate was the preferred vendor of our insurance company. In a day and age when most contractors could care less, Interstate demonstrated a commitment to clear, timely communication and high work standards. This was particularly so with Mark Serey, Project Director who bid the job and worked with me to accommodate the budget. We went through a couple revisions which was no problem for him. He handed the project off to John Lulaj, Project Manager to coordinate the different teams. John is very knowledgeable about details and procedures of construction. His experience generated confidence. The project involved dry wall, tile flooring, electrical and painting. I was highly satisfied and can recommend them for restoration or remodeling at a reasonable price.

I'm overall disappointed with my experience using Servpro Scottsdale to remediate water damage from a neighbors toilet in my bathroom. They removed the toe kick on my vanity without asking my permission as well as the art on my walls. The art was stored in my living room behind chair. Not even a mention to me first. The original team who assessed damages and installed the drying equipment were not the same people who returned the following day to reassess the progress. Of course, the new team found additional damage. In other words, another day of water damage transpired (in some areas) without remediation due to an oversight by the first responders. The project manager lacked empathy and used semantics and contradictions when attempting to explain the process and paperwork. I did not care for his style of communication whatsoever. Generally speaking, I feel the remediation process was less successful than it should have been. Communication between me and the project manager/technicians was fragmented and inconsistent. Techniques and processes were not properly explained. When I pressed for answers - there were inconsistencies abound. I do not not recommend this company and would not trust them to properly remediate water damage in the future.

My experience with this company was terrible. Due to incompetence on the part of the city of Peoria’s Sewer department sewage backed up through the toilet in my first floor bathroom. I was relieved that they could get a tech out to clean it up within just a couple of hours. That sense of relief would soon pass. First they used our face clothes to dry up the contaminated water. Than used them to prop up their equipment. Pretty gross. The left their Dehumidifier and blower going in there overnight with the promise of returning in 24 hours to retrieve it and finish cleaning. Although I fit the appointment into my schedule they did not return as promised. After waiting a couple of hours I called them and we reset the appointment for this morning. Although they showed up on time, this time, they did not properly finish the job. They did nothing to clean the contamination on the floor. No anti microbial and there was visible waste left behind. I would not recommend this company. Lots of options in the valley when it comes to restoration.

They handled my fire damage ..Did a great job would definitely use them again.

This guy was hired by allstate to check on moisture issues found on a bedroom carpet in my home after a heavy rain..He came in and suggested the claim from allstate to be dropped and advised he could do the work of drying out the area, replace the padding under the carpet and that he would check for the issue causing the leak..
A fan was placed in the area and left overnight..The area was checked the following day and the padding was never replaced and the cause of the damage was never looked into..The charge for using a fan? $300..When he was questioned via email about the work and the charge the entire story of what was going to be done had changed and a breakdown of costs was created in an attempt to justify the $300 charge.
A deceptive and dishonest business that overcharged and didn't do as promised..I would steer clear of this shady businessman..
Allstate was given the information and hopefully, do not use this business for any of their claims issues..

I called three weeks ago after a storm and burst pipes. It took me three weeks just to get on the schedule. Called on the day the appointment was supposed to take place and turns out they told me the wrong date and scheduled it for a day I won't be home (due to family emergency) and now they want to reschedule for who knows when.

I'm sure everything is dry now that they have waited so long, and probably really moldy too. If you are looking for prompt, professional, or organized service, this isn't it. I told them I have to contact my insurance company to see if we can do something else because working with this company had been a complete fail.