Best Emergency Flood Restoration in Phoenix AZ

What started out as a simple restoration turned into a downstairs remodel project, all handled by ASAP. I had a small leak from my upstairs master bathroom that penetrated through the ceiling down below into my dining room. I've never had anything like this happen in my house in the 12 years that I've owned it, so I pretty much just called the closest restoration company to my house that I could find without doing any research. Let me just say that I got lucky with my choice. The owner of the company, Joshua Rudin, answered the phone and said he'd come right out and take a look, which he did.

Josh is very knowledgeable and easy to work with. He's an east coast guy (like me), so he gets right to the point and doesn't mince words, which I like. He explained the process and what needed to be done and made it all easy to understand for an amateur like me. I gave him the authorization to get started on the work to try to mitigate any damage. He had a couple of guys come out that morning and they set up containment barriers and fans and humidifiers. After getting my insurance company involved (because the mitigation and repair cost far exceeded my deductible), there were a few hiccups (mostly disagreements over the amount of water saturation in the wood and therefore, the amount of time to leave the fans and dehumidifiers running), but in the end, everything turned out fine.

While the walls and ceiling were ripped out, and knowing the house was already going to be a mess for the rebuild, I decided to do what I've been wanting to do for a while and replace all my downstairs tile (foyer, kitchen, dining room, laundry room, and fireplace), redo the kitchen (paint the cabinets and replace the sink and faucet), and redo the powder room (new toilet, vanity, light, and mirror and paint the walls). Josh said that his company would be able to handle this job as well. This is where things got a little bit out of sorts - part of it was my doing, part of it was ASAP's doing, and part of it was due to circumstances outside of both of our control.

To make a long story short, I generally judge a job by the final product and for the most part, the final product for this job turned out very good. There were quite a few headaches along the way and it was a stressful process for me (mostly because I've never gone through this), but one thing I will say is that through the entire job, Josh was always available and very responsive. It did appear as if he may have been stretched a little bit thin as he had other very large jobs going on at the same time that kept him running around all over the valley.

The positives: Josh for the reasons explained above. In addition to that, Josh did quite a few extra little things on the job and didn't budge from his originally quoted price. Josh only wanted to make sure I was happy and tried his best to do everything to make that happen. The tile looks great, the powder room looks great, and the rebuild of the damaged areas looks great. The kitchen looks much better than before.

The negatives: The job took about 4 days longer than originally planned. The tile guy got caught up on another job and started my job a day late - this caused delays across the board. There were a lot of moving parts and at times, it didn't seem as if they were all going in unison. I'm a little anal retentive, and some of the details in the kitchen are not perfect - we installed handles on all of the doors and drawers and quite a few of them aren't level; some of the doors were re-hung improperly; the paint on some areas of the cabinets is dull, while on other areas it's shiny; and you can see brushstrokes in quite a few areas. There was paint splatter all over the counters and the kitchen was left pretty dusty and dirty.

UPDATE: Josh heard my concerns about the paint job on the cabinets and went above and beyond to remedy the problem. Now the cabinets, along with the rest of the work that was done, look fantastic. Well done Josh! 5 stars for you and ASAP.

Fast complete and friendly .it was Lucas and his crew!

Dan at Concept Restoration was very responsive to my calls and questions.

ASAP was highly recommended by my insurance agent. They were very professional and the service was affordable. I was able to get my house back to looking brand new in no time. I'm glad I found ASAP.

This water damage restoration company is more than amazing! They showed up right on schedule and did a great job with the restoration! We're absolutely thrilled with the outcome, and we can't wait to share your affordable services with our friends. Big thanks from us!

We used Square One Restoration for water damage and reconstruction in our home. The lead tech and
his team were very professional and thorough. They took extra time to walk me through the process
and deal with the insurance company. I would highly recommend Square One!

Ron was excellent at demo

I just want to thank Nick and his family for the great service they did at my home. I had a terrible situation with my kitchen sink and counter top but they were able to rectify and restore it with no problem. I want to thank them for being so professional and kind. I would recommend them to anyone.

After a tree fell on our roof during a rain storm, we contacted PuroClean to dry us out. They showed up at daylight and immediately began working. Much to our satisfaction, they had everything dry within a few days. The workers were courteous. They were also careful and very organized. Thanks to their quick response, the damage to the inside of our home was very minimal. Thank you PuroClean!

Everyone that came did an amazing job - three days and they were on time and professional!
Day 1 - John and Sergio (drywall repair)
Day 2 - John and Hasso (Drywall repair/texture)
Day 3 - Glenn (painting)

Highly Recommend

Ian and Frank were wonderful. I was able to contact them easily for any questions, which was great. The wall repair work that was done looks beautiful. The work went quickly and the cleanup was excellent. I couldn't ask for better work and customer service.

Our experience with Acuity Builders was the best I have ever had with a contractor. After the hail storm we learned that our roof and air conditioner were damaged and had to be replaced. I called multiple companies and went with Acuity because they were the least expensive but also the quickest to get back to me. Ken Hawk came and talked to my husband and me personally, answering our many questions with patience and professionalism. He walked us through what the insurance process entailed and then took care of everything, including dealing with the insurance directly! The workers he hired were clean, polite and courteous, leaving no mess behind like other roofing companies have done. When a minor problem came up many months after the work was completed I called Ken and he had someone there within a couple of days- problem fixed! Imagine getting this kind of quality workmanship and customer service from the lowest bidder! Companies like this DO exist! I can not recommend Acuity Builders and Construction strongly enough!

They did great work on all the water damage cleanup. I'd use them again.

They were AMAZING! They came out same day, they were SUPER nice & professional, they fixed my roof in a very timely manor. Also, I was on a budget & they worked with me to keep it from going over what I could afford without lessening the quality of service. I can't say enough about how wonderful they are and I'd recomend them to ANYONE.

Luis was very professional and knowledgeable. He gave us our options and completed the service. We are very pleased!

Very happy with my experience with integrity. They are very nice and professional and did a great job. I was super impressed how they cleaned and wiped everything down when unpacking. Lucas the guy running the crew made sure everything was done to my satisfaction and even returned some cash money that was found while they were unpacking!

At the beginning of April, the apartment above mine flooded into a third of my apartment and it has been an ongoing mess to resolve, but Dell's team was amazing. They were professional, quick to respond and went above and beyond to help me try to get back into my apartment as soon as possible. I really hope I never need to use a water remediation team again, but if I do I know who I'll be recommending/using!

Took care of the water damage and mitigated nearly all the standing water in my master bedroom/bath.

They also discovered another leak adjacent to the bathroom. Titan is fast and very reliable to work with. Thank you Titan.

Cesar was very diligent in servicing our client and providing on site information as fast as possible. We will definitely use Water Fighters in the future.

Nothing but the highest praise. Made a nightmare situation actually manageable,