Best Slab Leak Repair Dallas in Arlington TX

Michael was super professional and explained the whole process to me. He even checked the plumbing three times to double check nothing was wrong. I will be calling Master Repair/Michael for all my plumbing needs.

Hung me out to dry.

Full valve replacement on a shower.

They didn't follow instructions for flushing and debris ruined the new cartridge in a day (I took it out and found copper bits, Teflon tape, and solder in the valve but cleaning it up didn't fix the damage).

Now for hours they won't pick up the phone (during their business hours) and when I got hold of the tech he takes zero responsibility and gives me no guarantee about when I can talk to someone who will.

Meanwhile I have to turn water off to the whole house so the shower doesn't run constantly while I wait or pay an arm and a leg for another plumber to fix what they broke.

EDIT: Talked to them on Monday and the woman I talked to very flippantly says oh we're not open on Saturday, when I mention that their Google listing shows hours Saturday, she (again totally flippantly) says oh, well Google is wrong (I submitted an edit here since they apparently can't be bothered to). During further conversation, her attitude when I described the impact of their failures was unapologetic and unconcerned.

So expect that these guys probably won't, but certainly might make the kinds of mistakes a DIYer would make and if they do, will not have much concern at all about the impact those mistakes have on your life.

EDIT2: Raising to 2 stars because they did get back to me and at refunded the cartridge I had to buy, so I'm giving them some credit. Obviously it was not nearly enough to make up for the hassle they caused me by failing to do a careful job in the first place, but it's at least some representation of willingness to take responsibility.

Mr.Thomas Johnson did a great job as promised with the repair of a damage sewer line in the yard.He was prompt and very professional throughout the process.
-J.Scott

We have used Total Care Plumbing a few times and have always had a good experience. I wanted to take the time to write this review now because we were on the verge of a plumbing nightmare but the day was saved by Total Care! Our toilets weren't flushing and tubs weren't draining, and because it happened on the weekend we called another company with weekend dispatch who ended up quoting us $13,000 for total pipe replacement because they said our pipes collapsed. As soon as we could we called Total Care, he was out here the very next morning, and told us our pipes were totally fine and was able to remove a huge clog that was backing everything up and saved us quite literally thousands of dollars. This is someone you can trust who is not going to scam you, but instead be honest with you and charge the rate that is necessary for the work he does. Can't thank you enough & we will recommend everyone to this company from now on!