Best Dallas Slab Leak Repair in Arlington TX

Michael was outstanding! He was on time. He wore a mask. (Not necessary, but highly respectful.). He wore booties which my new floors appreciated. He installed 2 garbage disposals, with all associated plumbing, an air switches for the disposals, 2 touchless faucets, and a touchless soap dispenser. Everything was clean when he left and I could not be more pleased with his work. I only gave him five stars because they would not allow six. Hiring professionals is always a gamble. Assuming that everyone at Master Repair Plumbing is like Michael, your risk dramatically decreases with this company.

Lacked professionalism and was not upfront with costs. Charged me $80 to confirm a kitchen faucet leak (for insurance purposes) that I had already identified and charged another $140 to cut into the dry wall to determine shower leak was not due to plumbing (which I’m ok with this part, but person was not upfront with the cost). Plumber also argued with someone on the phone and with his partner in front of me. Also would glare at me when I asked questions.

I've used Ernie's Plumbing in the past and was very pleased but NOT THIS TIME. I had a tech come out on 6/28/2016 and charged me $1600.00 for service that I feel was not worth it but felt helpless if I didn't pay. The tech refused to complete the job we wanted done unless we agreed to an estimate of roughly $14,000.00 which the tech is claiming that we have twenty five feet of bad cast iron piping underneath the slap running from the garage to the kitchen.(The house is 57 years old). The tech told me and my wife that low spots in the pipe where the camera is underwater is deemed unacceptable even though we can see clean clear water running through the pipes with no leaks whatsoever while using the camera. Now what Ernie did not know is that we had two different plumbing companies come over prior, to scope the pipes for leaks and damages and neither of the two other Plumbing companies have found problems with the pipes other than a broken drip pan for the washer machine from underneath the slap. (And we only called Ernie to fix this because of the great service we had in the past). All we wanted to have repaired was a new drip pan for the washer but again the tech refuse to complete the job unless we agreed to the $14,000.00 estimate. I did talk to another Plumber from a different company and was told differently. Such as an estimate like that is to have the entire home done not twenty five feet of pipe. Also, something else that was recommend by Ernie's tech is: (if we agreed to the estimate, is to have jetting done). The other Plumber from a different company said that if you do that to the cast iron pipe, it is guaranteed that the cast iron pipe will be ruined and will need to be replaced for sure. To Ernie and your staff if this is how you conduct business, if so then shame on you. I will be contacting you very soon.Follow up to your response:I'm sorry that you feel that my review is bogus and also I do not work for a plumbing company. I am or was one of your customers. And like I stated before, the service my wife and I have had in the past with your company was excellent, except on 6/28/2016. If you really care about customer service and want to get to the bottom of this, then take a look at the estimates that were written on 6/28/2016 in Bedford, TX. Then explain to me why I would need to pay $14,000.00 for drain pipe to be replaced. Especially when there are no leaks in the pipe.The bottom line is that your plumber refused to complete the repairs unless my wife and I agreed to the $14,000.00 estimate.

I am so pleased with all the work done, including cleaning up afterwards! His price was fair and affordable. He was very professional and easy to work with. He also gives a one year guarantee on his work, which Google also guarantees his work. I highly recommend Total Care Plumbing!