Best Whole House Water Filtration System in Fort Worth TX

From the beginning of scheduling the service until completion, the team at Service Squad Plumbing was excellent. Loy the service technician explained all options to my wife, then had her call me to explain as well. He used laymen terms to explain all three options and recommended what he thought was the best option to save money and repair the situation for long term use. Greatly appreciate the honesty and workmanship.

Photo below in the old faucet that was dripping on the hot water side.

Ken

Fort Worth

Terry and Lindsey are the best. We had a leak in two showers and the first plumber sent worsened the problem and argued on it. Lindsey took
It upon on herself to actually understand the problem and get the right plumber on the call. Without her customer obsession, we would have run into a big flood. Then she assigned Terry to the job. He is the best tech and plumber. His quality of work is excellent. I’m very impressed with his work quality and professionalism. Would recommend him and hire him for any future job.

Great job! Very professional!

For today’s visit with Elvis only it was excellent. It was very clear that Elvis knew what he was doing and wanted my Trane system to work at its best. It’s unfortunate that the person who came out in February and even last week were not as consistent with wanting to make sure that the customer was happy and that the system was working at its best.But again Elvis handled the problem like how Airco used to do it. I was proud to have him here representing his company. He was exceptionally respectful towards my son and myself. I can only hope that the service stays consistent going forward.The one negative I will say is I that I honestly feel that the system of not giving customers any idea when the repair person will be out is horrible. I’m not asking for an exact time. But to honestly feel that Airco doesn’t need to even give a 4-5 hour window of when the person will show up is beyond anything I’ve heard of for any delivery service, any repair service, even any city service.I understand that Airco has a new system that’s supposed to great. But as far as I can tell it’s only for Airco. Example: I was advised that on April 10 that since my reason for needing anyone to come out was basically something the repair people like to handle at the beginning of their shifts. So, I was advised that although they couldn’t tell me when, that more then likely it would be in the morning based on their knowledge.So I got up early to be prepared Incase they were here as early as 7am and I waited. Finally around 3pm I called to see if anyone was even going to show up. I ended up having this worry because when the appointment was made no one asked me my name, or address, or phone number. So they confirmed the time and that’s it. So I thought, oh no-maybe the person doesn’t know what they are doing and no appointment was made. So I called to find out.I was advised that yes Andrew would be here with in 45 minutes. An hour and 1/2 later when he arrived it was almost 5pm. This was one of the worst appointments I’ve ever experienced in 20 years with Airco. He didn’t even check to see if he fixed the issue and he didn’t. He just charged me several hundred dollars and was borderline hostile in so many ways. He told me that he had to cut pipes to fix the problem aNd that this was to fix something that was at the extremes. But I’ve been told that before, that the person showing up was doing the very best to fix an extreme situation. Yet never in 20 years had any other person suggest cutting pipes. I will say he was correct and the pipe was very clogged. But on the previous 4 appointments, basically well-type visits for the system. At each of those appointments I did what the Airco service person suggested, did the things they claimed would stop the system from getting clogged. But even with doing every single thing they suggest and having them out to do the Gold service visits to keep the system working great-Airco still has to come out every single spring when I turn my air conditioning on for this same issue.FYI: I even filled out two online surveys about the horrible less then one star visit on 4/10/20. The first was short asking someone to call me. And I heard nothing. The second I actually didn’t send since I wanted to wait to see if the dripping was fixed. Needless to say it wasn’t which is why Elvis came out today.Elvis was worth the wait and really did an above and beyond service call to fix the issue. He was able to figure out in less then 5 minutes where in the line it was still clogged and hadn’t been cleaned out.Thank you Elvis for doing a great job. You really represented Airco exceptionally today and have been the best service person from Airco to come to my house in a few years. Thank you.

In the last year, we have called Enoch Electric a few times for different projects, and we will continue to call Enoch. They are professional and customer satisfaction is their ultimate goal. Very competitive pricing as well....

I am happy with the work they did. My AC clogged a pipe and there was water in a closet. I contracted them through my home warranty, they were available 4 days after but that was not a problem for me. They didn't go in the scheduled time and I had to call them to ask for status. The person call me 30 minutes before getting to my house. He was professional and fixed the problem in 30 minutes. He cleaned after the work was done. I would hire them again and recommend them.Update 2020:Jacob and Hershel were at my home working on first identifying the problem with the kitchen drainage which turn to be a serious problem with the pipe under the house and they end up replacing completely. They answered all my questions and give me all the information so I could make the right decision. Once they had to stay late working on the pipe and they ensured me they will not leave me the weekend without kitchen and they delivered. Swat plumbing offered financing at 0% which was key to be able to pay this on my schedule. I am very happy with the work they did and the customer service.