Best Tile Repair in Fort Worth TX

**UPDATE:

I received a call and email from staff offering their help and requesting removal of the review. This effort convinced me to up my 1 star to 3 star review. I wont choose them still, but it looks like they are trying to better themselves.

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I cannot believe how these guys are still in business. I normally do not waste time with such things but these guys seriously deserve this review.

For almost $10000 project, I wanted to test them, by starting with two simple light fixture installation at our dealership. They had to reschedule 3 times with a week in between each. First excuse our manager got deployed. Think of a business, when one person leaves, entire operation sucks. First sign of low quality that I missed.

We reschedule the appointment for a week later at 10.30. On the day of of appointment, the company calls me at 11.30 and apologizes by saying we thought the parts were in stock but they are not, we will have them by x day

I say okay, lets go with that. Today I call again, like everytime I call they have no idea who the caller is or what status of our case is, they have zero customer relationship management, each time you have to recite the whole story so they can actually make progress in understanding what one needs. With this third failure, I cancelled everything. I wish I could charge them for this dishonest and inapt business practice for wasting my time for so long.

Take your business elsewhere, or go through the same bs and find the same things out the hard way.

Came when he said he would and quickly fixed two problems. Professional and nice and came across very competent.

Matt from Mars, Checking with our property for future business. Very professionally done. He came in bearing treats.